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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 294 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the dryer's quiet operation, ease of use, and efficient drying performance. Many appreciate its large capacity and sleek design, as well as smart features and the helpful steam option. However, some customers have noted concerns regarding the door latch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-294 of 294 reviews
  • Rated 1 out of 5 stars

    Poor Quality DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer vent indicator faulty on two machines in a row. Dryer damaged a throw blanket.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Kristopher. We're truly sorry to hear about the issues you've encountered with the dryer vent indicator on your LG Dryer. It's frustrating when a product doesn't perform as expected, especially when it leads to damage. Your feedback is incredibly valuable, and we're committed to finding a solution.

      We understand your concerns and we'd like to assist you further in getting this sorted out. Please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and a detailed description of the issue. Our team is dedicated to helping you find a suitable resolution. Thank you for bringing this to our attention. —Kai LG

  • Rated 1 out of 5 stars

    Washer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not receuved yet as dryer was damaged. It should come now on the 13th

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Raymond. Thank you for letting us know your review in regards to this electric dryer. We want to ensure that you are getting quality experience and service. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to operate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of operation. The song after it is done is soothing and not jarring like other name brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, easy to use and intuitive controls. Highly rated for good reason.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great quality and service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer excellent! My salesman was great offering me many choices but help me decide on this. Delivery was excellent smooth and the guys were very nice and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Nice, Quiet Dryer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very quiet dryer and has a great load capacity. Still getting used to all of the different drying settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, easy to use and many different cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ryan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite. Machine has many different cycles to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 4 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with delivery but not with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the cubic ft. The front load dryer is very compatible to our household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and AI mode was worth the extra price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works like a charm. Love the AI-dry setting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new at best buy. Never really reliable. Lasted almost 2 yrs. Threw codes intermittently. Extended 5 yr. warranty. Just routine clothes care in home. Would often shake and throw vs code for indeterminant reason(vs= uneven load). Finally would not finish cycle. Tech said overloaded and would not cover with warranty. Just left with no communication to homeowner. Lefr a sticker on it ayung dont use. Hours on phone with reps saying so sorry- TS. THANKS BEST BUY

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Drake. Thank you for sharing your experience with the LG Dryer (DLEX6500W) model. We understand your concern about your unit not performing reliably, especially after investing in an extended warranty. We strive to provide great products and services to ensure a smooth and seamless experience. To troubleshoot the VS code issue, please ensure that the dryer is level and check the load size, as even small imbalances can trigger that error.

      For further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help you explore possible solutions and ensure your concerns are addressed. We appreciate your patience and are here to support you. ^Juvy LG

  • Rated 2 out of 5 stars

    Washer and dryer combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing part is great but drying time is very high

    No, I would not recommend this to a friend