Customer Ratings & Reviews
- Model:
- DLEX6500W
- |
- SKU:
- 6529910
Customer reviews
Rating 4.7 out of 5 stars with 294 reviews
(294 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the dryer's quiet operation, ease of use, and efficient drying performance. Many appreciate its large capacity and sleek design, as well as smart features and the helpful steam option. However, some customers have noted concerns regarding the door latch.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor Quality DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer vent indicator faulty on two machines in a row. Dryer damaged a throw blanket.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Kristopher. We're truly sorry to hear about the issues you've encountered with the dryer vent indicator on your LG Dryer. It's frustrating when a product doesn't perform as expected, especially when it leads to damage. Your feedback is incredibly valuable, and we're committed to finding a solution.
We understand your concerns and we'd like to assist you further in getting this sorted out. Please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and a detailed description of the issue. Our team is dedicated to helping you find a suitable resolution. Thank you for bringing this to our attention. —Kai
Rated 1 out of 5 stars
Washer review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not receuved yet as dryer was damaged. It should come now on the 13th
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Raymond. Thank you for letting us know your review in regards to this electric dryer. We want to ensure that you are getting quality experience and service. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ~Anthony
- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Easy to operate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of operation. The song after it is done is soothing and not jarring like other name brands.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
LG Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, easy to use and intuitive controls. Highly rated for good reason.
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Black Steel
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Great quality and service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer excellent! My salesman was great offering me many choices but help me decide on this. Delivery was excellent smooth and the guys were very nice and helpful!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very Nice, Quiet Dryer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very quiet dryer and has a great load capacity. Still getting used to all of the different drying settings.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer, easy to use and many different cycles.
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Black Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Ryan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite. Machine has many different cycles to choose from.
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Black Steel
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 4 out of 5 stars
Installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job with delivery but not with installation.
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Black Steel
I would recommend this to a friend Rated 5 out of 5 stars
LG dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the cubic ft. The front load dryer is very compatible to our household
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and AI mode was worth the extra price.
I would recommend this to a friendRated 5 out of 5 stars
Great product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and works like a charm. Love the AI-dry setting.
I would recommend this to a friendRated 2 out of 5 stars
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new at best buy. Never really reliable. Lasted almost 2 yrs. Threw codes intermittently. Extended 5 yr. warranty. Just routine clothes care in home. Would often shake and throw vs code for indeterminant reason(vs= uneven load). Finally would not finish cycle. Tech said overloaded and would not cover with warranty. Just left with no communication to homeowner. Lefr a sticker on it ayung dont use. Hours on phone with reps saying so sorry- TS. THANKS BEST BUY
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Drake. Thank you for sharing your experience with the LG Dryer (DLEX6500W) model. We understand your concern about your unit not performing reliably, especially after investing in an extended warranty. We strive to provide great products and services to ensure a smooth and seamless experience. To troubleshoot the VS code issue, please ensure that the dryer is level and check the load size, as even small imbalances can trigger that error.
For further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help you explore possible solutions and ensure your concerns are addressed. We appreciate your patience and are here to support you. ^Juvy
Rated 2 out of 5 stars
Washer and dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washing part is great but drying time is very high
This review is from LG - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Dryer (DLEX6500B) model. We're glad to hear that the washing part has been working well for you, however, we understand that the extended drying time may be disappointing. We aim to offer reliable, high-quality products that meet our customers' expectations. For more assistance, visit: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634#. You can also reach out to us on social media @LGUSSupport for more help. ^Juvy










































