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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 213 reviews

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  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the 7.4 Cu. Ft. Stackable Smart Electric Dryer with TurboSteam, especially its drying performance and ease of use. Many appreciate its quiet operation, efficiency, and large capacity, which is suitable for king-size bedding. The dryer's sleek design, attractive appearance, and various features, including the steam option, are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 213 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, connects to the LG app, and have alot of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine & dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic discount. Really like it recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one my favorite feature is that you could do everything from your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this. Works perfectly and dry’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fluffy, warm sheets...ahhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advanced, tech savvy and fluffy clothes. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer dryer set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set with perfect quick wash setting and is quiet when operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new washer and dryer. Delivery and install were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bang for buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful unit that works as intended. Dryer seems to be very strong so consider that when drying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use and very very comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im obsessed with this washer dryer set. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working goid so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good after three different LGs sent to me n a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it's supposed to. Nice color. Fits in its space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this LG dryer is the best dryer I have ever owned! I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super sleek and cool! No complaints what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, two months and all good. No regrets

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Throwing error code after 6 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually i stay away from LG products but the store guy convinced me to buy this. Horrible purchase. I have spent a lot of money clearinb the vent and it keeps throwing the same errors.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000B) model. We understand investing in vent cleaning and still face recurring error codes.

      For this model, one helpful step is to run the built‑in Smart Diagnosis feature by pressing and holding the Wi‑Fi button for 3 seconds while the dryer is powered on. This can transmit diagnostic data to LG’s support system and help identify whether the issue is with sensors, airflow, or the control board. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742. If you’d like us to assist further with your case and coordinate warranty or service options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help ensure next steps are handled more effectively. ^Juvy LG

  • Rated 3 out of 5 stars

    LG DRYER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the modern and sleek look. It is quiet dryer but it doesnt dry clothes as well as a Samsung. It takes at least two cycles to dried and the detect fablic feature is not accuratel. Overall ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Reschedule too many time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery slow, rescheduled three times, ……………………..

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jiapeng. Thank you for sharing your experience with us regarding your LG Dryer (DLEX6700B) model. We understand how important it is for your appliance to arrive on time and ready to use.

      Once your dryer is installed, one helpful step to ensure optimal performance is to run a test cycle with no laundry to confirm proper airflow and heating. This helps verify that the venting system is clear and the unit is functioning as expected. You can find more guidance here: https://www.lg.com/us/support/product/lg-DLEX6700B.ABLEEUS. If you need further assistance with your unit after delivery, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy LG

  • Rated 1 out of 5 stars

    Buyer Beware... Best Buy Membership Is a Scam

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer never worked and still doesn't. Even with purchasing their total membership and extended warranty, two years and over 20 "Geek Squad" appointments where the tech would call the morning of to cancel because he wasn't feeling well... I have a large worthless paper weight and a garage full of parts... so yeah. Not only would I never buy another LG appliance I would never buy anything from Best Buy again. They used to be great but now it is a scam.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. thank you for sharing your experience with LG Dryer (DLEX6700B) model. We understand your concern about the long wait times and repeated service cancellations. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. We strongly recommend escalating the matter to a customer relations department at 888-237-8289 or supervisor at Best Buy to review the situation. Since you've had multiple service appointments and still haven't received a resolution, they may be able to offer additional assistance.

      If you’d like, please feel free to reach out to us directly via private message on social media @LGUSSupport. We can help ensure your case is escalated appropriately or offer further troubleshooting tips if you’re still willing to try resolving the issue. ^Juvy LG

  • Rated 1 out of 5 stars

    Poor QC out of the factory!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washer when ours died and loved it so much we decided to buy this dryer to match our new washer. After we got the first one home and got it all hooked up, we found out it was a dud. Would not turn on. Tested voltage at power asdf, all good, but still would not turn on. Returned it and ordered replacement. It arrived today, and upon unboxing the unit was badly damaged... front and back both badly dented and bent. Decided against trying a third unit. Fortunately easy to return to Best Buy, although a pain to lug it back and forth since we picked these up ourselves.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ernest. Thank you for sharing your feedback on your LG Dryer (DLEX6700B) model. We're glad you enjoyed your new washer and were excited to match it with the dryer. Still, we understand your concern about the issues you faced with the dryer's performance and the damaged replacement unit upon arrival. We strive to provide high-quality products and exceptional customer service, ensuring a smooth and seamless shopping experience. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG