Customer Ratings & Reviews
- Model:
- DLEX6700B
- SKU:
- 6512283
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 7.4 Cu. Ft. Stackable Smart Electric Dryer, particularly its drying performance, ease of use, and quiet operation. Many appreciate the machine's efficiency and large capacity, which can accommodate king-size bedding. The dryer's sleek design, attractive appearance, and useful steam function are also well-received. Overall, customers find the dryer to be feature-rich and functional.
This summary was generated by AI based on customer reviews.
Just great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, two months and all good. No regrets
I would recommend this to a friendLG DRYER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the modern and sleek look. It is quiet dryer but it doesnt dry clothes as well as a Samsung. It takes at least two cycles to dried and the detect fablic feature is not accuratel. Overall ok.
No, I would not recommend this to a friendThrowing error code after 6 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually i stay away from LG products but the store guy convinced me to buy this. Horrible purchase. I have spent a lot of money clearinb the vent and it keeps throwing the same errors.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000B) model. We understand investing in vent cleaning and still face recurring error codes.
For this model, one helpful step is to run the built‑in Smart Diagnosis feature by pressing and holding the Wi‑Fi button for 3 seconds while the dryer is powered on. This can transmit diagnostic data to LG’s support system and help identify whether the issue is with sensors, airflow, or the control board. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20152310891742. If you’d like us to assist further with your case and coordinate warranty or service options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help ensure next steps are handled more effectively. ^Juvy
Buyer Beware... Best Buy Membership Is a Scam
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer never worked and still doesn't. Even with purchasing their total membership and extended warranty, two years and over 20 "Geek Squad" appointments where the tech would call the morning of to cancel because he wasn't feeling well... I have a large worthless paper weight and a garage full of parts... so yeah. Not only would I never buy another LG appliance I would never buy anything from Best Buy again. They used to be great but now it is a scam.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. thank you for sharing your experience with LG Dryer (DLEX6700B) model. We understand your concern about the long wait times and repeated service cancellations. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. We strongly recommend escalating the matter to a customer relations department at 888-237-8289 or supervisor at Best Buy to review the situation. Since you've had multiple service appointments and still haven't received a resolution, they may be able to offer additional assistance.
If you’d like, please feel free to reach out to us directly via private message on social media @LGUSSupport. We can help ensure your case is escalated appropriately or offer further troubleshooting tips if you’re still willing to try resolving the issue. ^Juvy
Waiting on item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for delivery of this item, ordered Dec 16, 2023
I would recommend this to a friendPoor QC out of the factory!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the washer when ours died and loved it so much we decided to buy this dryer to match our new washer. After we got the first one home and got it all hooked up, we found out it was a dud. Would not turn on. Tested voltage at power asdf, all good, but still would not turn on. Returned it and ordered replacement. It arrived today, and upon unboxing the unit was badly damaged... front and back both badly dented and bent. Decided against trying a third unit. Fortunately easy to return to Best Buy, although a pain to lug it back and forth since we picked these up ourselves.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ernest. Thank you for sharing your feedback on your LG Dryer (DLEX6700B) model. We're glad you enjoyed your new washer and were excited to match it with the dryer. Still, we understand your concern about the issues you faced with the dryer's performance and the damaged replacement unit upon arrival. We strive to provide high-quality products and exceptional customer service, ensuring a smooth and seamless shopping experience. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Reschedule too many time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivery slow, rescheduled three times, ……………………..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jiapeng. Thank you for sharing your experience with us regarding your LG Dryer (DLEX6700B) model. We understand how important it is for your appliance to arrive on time and ready to use.
Once your dryer is installed, one helpful step to ensure optimal performance is to run a test cycle with no laundry to confirm proper airflow and heating. This helps verify that the venting system is clear and the unit is functioning as expected. You can find more guidance here: https://www.lg.com/us/support/product/lg-DLEX6700B.ABLEEUS. If you need further assistance with your unit after delivery, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy
ISSUES
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer keeps stopping, sometimes it takes 4 hours for clothes to dry because of it, at other times I have to repeat dryer cycle again, just to get the clothes to dry. Called LG and the young lady ended the conversation abruptly, because I asked her an question, the worst customer service ever.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to provide feedback on your experience with the LG Dryer (DLEX6700B ) model. We're sorry to hear about the problems you're having with your dryer and the experience with our customer service. We aim to offer good products and excellent service that meet our customers' needs. If you need help, visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally-CT10000011-20150485215101. You can also reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced Not good looking Would like to return for an Electrolux
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Req to send a Manual
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no manual with dryer. Could you send a Manual to me?
I would recommend this to a friendBrand response from LGAnswers
Posted .Please see the link, https://www.lg.com/us/support/manuals-documents?customerModelCode=WT7400CW&csSalesCode=WT7400CW.ABWEUUS&category=CT10000010&subcategory=CT10000077. This is where you can download the manual.^Venette
Electric dryer came damaged beyond compare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Electric dryer came damaged beyond compare had to send it back to the warehouse
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michelle. Thank you for taking the time to leave us feedback. We're sorry to hear that the electric dryer you ordered arrived damaged to the extent that you had to send it back to the warehouse. We understand how inconvenient it must have been for you to have to go through the trouble of returning it. If you have any concerns about other LG products, please send us a private message on Facebook or X (Twitter) using @LGUSSupport and we will be more than happy to assist. ^Dan
Efficient and quick drying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is so much better than my previous one. Dries a load in half the time. It truly has one load dry by the time I have finished a washer load.
I would recommend this to a friendExcellent, top quality item.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, top quality item. Fit and function work flawlessly.
I would recommend this to a friend- Pros mentioned:Drying performance
Black Friday haul
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during black Friday. It meets all expectations.
I would recommend this to a friend - Pros mentioned:Efficiency
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Washer! Super intelligent! Very efficiency and A+ for LG for this amazing machine!
I would recommend this to a friend Highly Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, drys well, lots of options for different cycles! The app and connection to the internet are pretty cool. I know when the laundry is done and even changed the end-of-cycle tune. This is a good-looking machine.
I would recommend this to a friendEasy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer I love this set. It is easy to use once you set the cycles you don’t need to do it again. Low my electricity bill..
I would recommend this to a friendLG SMARTY DRYER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT THIS FROM BEST BUY, ONLY TO FIND OUT..IT IS THE BEST BUY!!!!!!!!
I would recommend this to a friendlaundry made easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very user friendly, makes laundry enjoyable and easy.
I would recommend this to a friendDefective Unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I have been a great fan of LG washer/dryer in the past, they have certainly come down a notch or two in their quality and service. I believe this is one of those newer units that probably still needs a lot of testing; they delivered a defective unit to me. It's been over two weeks since I received delivery of this unit and between LG and Best Buy Total Tech they haven't been able to fix the issue or provide a replacement unit so far. I am looking forward to their next appointment that is scheduled a week and a half away out - that would make it 25 days since I first took delivery of the defective unit and hopefully getting it up and running. I will put LG back on the list of suspect brands to watch out for after this experience!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer