Customer Ratings & Reviews
- Model:
- DLEX6700B
- |
- SKU:
- 6512283
Customer reviews
Rating 4.7 out of 5 stars with 213 reviews
(213 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 7.4 Cu. Ft. Stackable Smart Electric Dryer with TurboSteam, especially its drying performance and ease of use. Many appreciate its quiet operation, efficiency, and large capacity, which is suitable for king-size bedding. The dryer's sleek design, attractive appearance, and various features, including the steam option, are also well-received.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Waiting on item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for delivery of this item, ordered Dec 16, 2023
I would recommend this to a friendRated 1 out of 5 stars
ISSUES
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer keeps stopping, sometimes it takes 4 hours for clothes to dry because of it, at other times I have to repeat dryer cycle again, just to get the clothes to dry. Called LG and the young lady ended the conversation abruptly, because I asked her an question, the worst customer service ever.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to provide feedback on your experience with the LG Dryer (DLEX6700B ) model. We're sorry to hear about the problems you're having with your dryer and the experience with our customer service. We aim to offer good products and excellent service that meet our customers' needs. If you need help, visit this link: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally-CT10000011-20150485215101. You can also reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Rated 2 out of 5 stars
Washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced Not good looking Would like to return for an Electrolux
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 2 out of 5 stars
Req to send a Manual
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no manual with dryer. Could you send a Manual to me?
I would recommend this to a friendBrand response from LGAnswers
Posted .Please see the link, https://www.lg.com/us/support/manuals-documents?customerModelCode=WT7400CW&csSalesCode=WT7400CW.ABWEUUS&category=CT10000010&subcategory=CT10000077. This is where you can download the manual.^Venette
Rated 1 out of 5 stars
Electric dryer came damaged beyond compare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Electric dryer came damaged beyond compare had to send it back to the warehouse
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michelle. Thank you for taking the time to leave us feedback. We're sorry to hear that the electric dryer you ordered arrived damaged to the extent that you had to send it back to the warehouse. We understand how inconvenient it must have been for you to have to go through the trouble of returning it. If you have any concerns about other LG products, please send us a private message on Facebook or X (Twitter) using @LGUSSupport and we will be more than happy to assist. ^Dan
- Pros mentioned:Drying performance
Rated 5 out of 5 stars
Black Friday haul
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during black Friday. It meets all expectations.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Washer! Super intelligent! Very efficiency and A+ for LG for this amazing machine!
I would recommend this to a friend Rated 5 out of 5 stars
Highly Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, drys well, lots of options for different cycles! The app and connection to the internet are pretty cool. I know when the laundry is done and even changed the end-of-cycle tune. This is a good-looking machine.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer I love this set. It is easy to use once you set the cycles you don’t need to do it again. Low my electricity bill..
I would recommend this to a friendRated 5 out of 5 stars
LG SMARTY DRYER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT THIS FROM BEST BUY, ONLY TO FIND OUT..IT IS THE BEST BUY!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
laundry made easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very user friendly, makes laundry enjoyable and easy.
I would recommend this to a friendRated 1 out of 5 stars
Defective Unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I have been a great fan of LG washer/dryer in the past, they have certainly come down a notch or two in their quality and service. I believe this is one of those newer units that probably still needs a lot of testing; they delivered a defective unit to me. It's been over two weeks since I received delivery of this unit and between LG and Best Buy Total Tech they haven't been able to fix the issue or provide a replacement unit so far. I am looking forward to their next appointment that is scheduled a week and a half away out - that would make it 25 days since I first took delivery of the defective unit and hopefully getting it up and running. I will put LG back on the list of suspect brands to watch out for after this experience!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Rated 2 out of 5 stars
Dryer Quit After 7 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our LG DLex model dryer quit heating and drying after only 7 years. Disappointing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize that the dependability of your LG Smart Electric Dryer has been a source of frustration for you. Your satisfaction is very important to us, and we understand your concerns. We want to ensure that you have a more satisfactory experience in the future, so we recommend contacting our LG Social Media team on Facebook or Twitter using the hashtag @LGUSSupport and including the model and serial numbers of the dryer. We'll handle the rest! Rita








































