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Customer Ratings & Reviews

Your price for this item is $575.00
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The comparable value price is $1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 293 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Stackable Smart Gas Dryer with Built-In Intelligence highly for its ease of use, excellent performance, and substantial capacity. Many appreciate the dryer's quiet operation and its ability to efficiently dry clothes. Positive feedback consistently highlights the straightforward programming and effective drying capabilities. The dryer's large capacity is also frequently praised for accommodating even king-size bedding.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 293 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Service setup, terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dryer was fine, the service was the worst. Did not bring the correct items to hook it up and left without hooking it up...And they were rude...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the best brand.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is my favorite brand on dryers and washer machines, good quality excellent technical support.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box, on the online they mentioned it tested and everything is perfect also they mentioned it is an excellent condition, then we run it the Gas smell was coming out from the dryer so bad, also when we opened the door a plastic smell was really so strong too.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about noticing strong gas and plastic smells coming from your LG Dryer (DLG3601V) model, especially after purchasing it with the expectation that it was in excellent condition. Your safety and satisfaction really matter to us.

      If you're noticing a gas smell, it might be a sign of a potential gas leak or something going on with the venting system, so it's best to take care of that right away. We suggest turning off the dryer and checking the gas connection to make sure it's snug. If the smell keeps hanging around, it might be a good idea to have a professional take a look to ensure everything's working as it should.

      The plastic smell could just be leftover manufacturing materials or packaging that haven't completely gone away yet. If that smell sticks around after running the dryer on high heat with towels or similar items for a few cycles, reaching out to a professional for an inspection would be wise. For more tips, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-dryer-what-to-do-if-you-smell-gas-around-your-lg-dryer--20152469716816.

      Don't hesitate to send us a private message on social media @LGUSSupport. Our team will be here to help you resolve this. We want to ensure that your appliance is working safely and efficiently.

      Thanks for your patience! We're looking forward to helping you resolve this issue. ^Juvy LG

  • Rated 5 out of 5 stars

    Sleek design and reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firs time ever purchasing an LG product and this Smart Gas Dryer by LG is absolutely brilliant! You definitely want to download the app and access additional features of the cycles, that you can not access directly on the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 7.4 Cu Ft. gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 7.4 Cu. Ft. gas dryer. I purchased this dryer based on a good review in Consumers Reports and good service a knowledgeable agent in the store. I have no user experience as of this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer because it is quick and easy to operate I love the music at the end of each cycle. The capacity is better than my old kenmore appliance. Overall I am a happy costumer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG dryer. We liked our LG dryer at our previous house and we knew we wanted one for the new house. We have no regrets. We also purchased the pedestal to go withe the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new LG Washing machine it does a great job on all my clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer/dryer set. My Samsung didn’t last 5 years before it started giving me trouble. It would literally run for hours if I didn’t manually turn it off and my electric & gas bills were climbing like crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy in Dover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an LG washer and dryer before and really liked both. They are easy to use and get my clothes clean and dry. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking dryer but not enough flexibility in the preset dryer cycles. I pretty much have to use manual with every load as I don't typically dry many of my items on higher heat settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gas dryer once it was fixed. Ignitor was fractured on arrival. Fixed by LG. Love the Intelligent feature. I get text messages from my dryer when it finishes it's cycle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, we had the old version and the drum broke and become banging loud so this new dryer was great and quiet with all the new wifi capable technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of The Best Washer/Dryers in the market today

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer i have ever purchased. The whites are so white after each wash. I am glad i spent the extea money to get this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast cycle and very intuitive interface. I researched before I bought and my experience has matched the reviews I found for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great simple and easy to use everything comes out dr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer, Dryer, Nintendo Switch Oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it All the items I've purchased and i planed on shopping more at best buy Best buy is my favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered after another store delayed my order by 6 weeks. Ordered on bestbuy.com. Delivered and installed less than a week later. Thanks for being reliable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with the settings. My teenage daughter can now easily set this without any questions based on load type.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good Dryer, delayed delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works fine. The delivery and installation problems left a sour taste on the whole experience.

    No, I would not recommend this to a friend