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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 756 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence for its excellent overall performance, quiet operation, and effective drying capabilities. Many appreciate the ease of use, large capacity, and the helpful steam function. While some users noted minor drawbacks related to visibility and sensor performance, the positive feedback overwhelmingly focuses on the dryer's efficiency and convenient features. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 756 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Works flawlessly. Easy to connect to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gasdryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it connects to my ThinQ app and tells me when a cycle is complete as well as diagnostics if I have any problems. I also like that I can throw something in to steam it and get the wrinkles out without having to iron my clothes! Doesn’t work so well on linen but everything else perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good to use and it was recommended by Best Buy person. We are loving it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the lg pair after doing extensive research and hands down they are the best machines for the money and they back it up with there warranty.. I spoke with people that repair washer dryer units and they said hands down LG..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was amazing and could not be any happier than

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, amazing sales person and the machine works amazing. So many functions.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Best Dryer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry's clothes fast and doesn't shrink them.........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recently bought a new gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer has easy to use controls, and works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for dryer and good reliable dryer. Change for propane so you have to change orifice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dries fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quiet and it seems to dry pretty fast . Like how there is a light inside the drum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with loads of features and options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes great products, and this one is no exception. I love that I can connect to it wirelessly with the LG app. Great dryer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck with warranty service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TheodoreH. Thank you for sharing your experience with your LG 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence (Black steel). We understand your inquiry regarding the new vibration noise you're hearing from the dryer and the difficulty you had with the previous service call and the discussion about potential warranty charges. We also understand that the unit didn't meet your expectations due to these concerns.
      https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-gas-dryer-with-steam-and-built-in-intelligence-black-steel/J7G564PZY6
      Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 3 out of 5 stars

    Great product...horrible installation and delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer and dryer so far...but the delivery/install team were extremely rude. One of the guys even got into an argument with me because they both stopped working when they left, and I called them and asked them to come back...and he said I messed with something and made them not work. I love Best Buy, but they desperately need to stop hiring 3rd party for delivery and install. I feel like I never have a good experience any more when they come to deliver anything unless it is the geek squad, which is never is for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this machine. It is so very state of the art & up to date with all the bells & whistles!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no problem at all, works efficiently. A good investment it is for your home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the machine has proven its worth. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG gas dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works amazing. I guess it’s on sale now! Wish I would have waited .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Dryer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing! So quiet, efficient, a great purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy and Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by the staff. Updated features without being too ‘extra’. LG is my go to brand for household appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new washer and dryer. The gentlemen that delivered it were extremely professional, knowledgeable and polite. They also cleaned up any mess they made.

    I would recommend this to a friend