Customer Ratings & Reviews
- Model:
- DLGX4001W
- SKU:
- 6419625
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence for its excellent overall performance, quiet operation, and effective drying capabilities. Many appreciate the ease of use, large capacity, and the helpful steam function. While some users noted minor drawbacks related to visibility and sensor performance, the positive feedback overwhelmingly focuses on the dryer's efficiency and convenient features. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well pleased no complaints other than the pair washes and dries clothes to fast. :)
I would recommend this to a friendGood buy but terrible Wi-Fi option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is great but has too many features The Wi-Fi feature is awful so I will never use it Dryer cuts off when u check the app
I would recommend this to a friendGteat product and customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Easy process of buying and delivery. Washer was dented and was easily replaced. Good customer service. Price matched my item. The centralized phone system was a little cumbersome to navigate. Will order form best buy again.
I would recommend this to a friendSurpassed my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't think much of the product but it really surpassed my expectations It so useful that the door can be right or left
I would recommend this to a friendLG Gas Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a fan of LG washer and dryers. My last set last me over 20 years.
I would recommend this to a friendFor her
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase free delibery.......................
I would recommend this to a friendDryer does not dry well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 15 years with no issues with my Samsung set, I decided it is time to refresh my laundry appliances and selected this LG set based on the 4.5 reviews at the time. What a mistake. The system is less than 4 months old and I am already having issues with both the washer and the dryer. The normal dryer cycle does not dry well. If you have a towel or a thick cotton piece in the mix. Even heavy duty cycle won't dry towel or cotton cloths well. Luckily we live in Southern California and we use the sun to complete the dry cycle
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Zack. Thank you for taking the time to share your feedback on the LG Dryer (DLGX4001W) model. We understand your concern about a new appliance that doesn’t meet your expectations, especially after having reliable appliances for so long. We strive to provide high-quality products that exceed our customer's needs and expectations. For better drying performance, we recommend: Check the lint filter and exhaust vent. Ensure they are clean and free from blockages to maintain proper airflow.
Adjust the drying load. Avoid overloading the dryer, as this can prevent items like towels and thick fabrics from drying thoroughly.
Use the “Timed Dry” or “Manual Dry” setting. This allows you to customize the drying time for items requiring extra attention. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If these steps don’t resolve the issue, please send us a private message on social media @LGUSSupport. We will be happy to assist you further and explore potential solutions to ensure your appliance performs as expected. ^Juvy
Dries loads quickly and thoroughly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple drying options make this unit adaptable to any type of load. Dries loads quickly and thoroughly.
I would recommend this to a friendOnly issue is large loads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I've run into so far is that for large loads/items the moisture sensor doesn't work properly, so for any automatic cycle it stops in 5 minutes. You have to use manual dry to to actually get large items dry.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer combo i got that i had to get two of them
I would recommend this to a friendLG gas dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just had this unit hooked up this last Wednesday 1-4-23. Consumers Report had a good review on this unit.
I would recommend this to a friendGreat nd Reliable machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the LG washing machine that I bought shortly before, it is a very versatile and reliable machine. The price is a bit high, but I consider this machine is worth it.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart dryer is the best feathure that we can use to control the cloth dryness level
I would recommend this to a friendExcellent Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent dryer. I have the gas model and it gets nice and hot. The wrinkle release cycle works very well also.
I would recommend this to a friendwasher and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was spot on, and was able to offer us discounts Very helpful. He recommended the LG washer and dryer we purchased and he was right!
I would recommend this to a friendDries ok, LG tech support issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with the 4000HWA washer. It looks great but when drying it doesn't do a good job unless you choose the option to extra dry. Apart from that its okay. In the older dryer we didn't have to choose an option, it worked automatically and dried faster too. Maybe this machine is gentler on the clothes which is fine. LG Techincal problem support is pretty bad. Had a lot of trouble registering product online. So giving 3 stars due to that.
No, I would not recommend this to a friendDoes what you expect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't over-bake the clothes and it notifies us via a push that the cycle is done. Controls are reasonable. Steam function: we're 50/50 on whether it's useful.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer got this as a open box for a great price. Smart tech is great.
I would recommend this to a friendWorks well!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new when we bought a new house. Had older model in our previous home for 8 years with 0 issues. So far so good with these 9 months in
I would recommend this to a friendNa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I were shopping for a front loader washer and dryer. And decided to go with LG from Best Buy.
I would recommend this to a friend