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Customer Ratings & Reviews

Your price for this item is $1,029.99
The comparable value price is $1,549.99

Customer reviews

Rating 4.7 out of 5 stars with 207 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the 7.4 Cu. Ft. Stackable Smart Gas Dryer's overall performance, drying capabilities, and ease of use. Many appreciate its quiet operation and stylish design, while the smart connectivity features, allowing for remote control and notifications, are also frequently praised. The dryer's large capacity is another frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-207 of 207 reviews
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    So easy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful dryer! So easy to use, super quiet and it doesn’t make the room hot like my old dryer did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good product! Easy to use! A large capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new technology!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dryer and its features. Such an improvement from our old dryer. I no longer have to pull out the iron. Steam feature is great.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great dryer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with a purchase. A bit concerned about all the high tech. I hope it will live as long as my previous dryer (18-years), but i doubt it :) Does a good job at drying. I love the choice of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is wonderful; it dries quickly and thoroughly. I love the the steam option —- it’s better than an iron!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer dryer purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much satisfied with customer service. And so far I’m very happy with the washer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Product, Poor Service/Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is Great! I only provided 2 Stars due to Best Buy Service and response. First time I have experienced very poor service and response. The dryer install was poor and created blockage for dryer ventilation. Best Buy Geek Squad was Very difficult to address after Several calls and no show to appt to reconcile. I am also being advised I am subject to an additional fee to correct the install, even though I have Total Tech coverage that I renew year-over-year. I am disappointed and will second think purchases requiring delivery/install from Best Buy.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mario. Thank you for sharing your experience with the LG Dryer (DLGX5501V) model. We’re glad to hear that you find the product great, but we completely understand your concern regarding the installation and service issues with Best Buy. We strive to provide exceptional services and ensure a smooth and seamless experience. It sounds like the ventilation blockage could potentially impact the dryer’s performance, so we recommend addressing that issue as soon as possible to ensure everything functions properly. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and hope to help you find a resolution that improves your experience. ^Juvy LG