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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 109 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and efficient drying capabilities of the 7.4 Cu. Ft. Stackable Smart Gas Dryer with TurboSteam. Many appreciate its large capacity, ease of use, and sleek design. Additional features like wrinkle reduction and smart connectivity contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 109 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Took a little effort to connect to the internet,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy gal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer it seems to elimate wrinkles and my clothes come out feeling softer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Not slow like other dryers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much faster than my last high efficiency dryer! Put it on “Ai dry” and done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves this dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer with real modern design, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product and installation. All went very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with our LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Kenmore washer and dryer was failing. It was apparent that we new ones. LG was recommended by everyone that we spoke with. The LG dryer abd washer were installed. We are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Perfect choice ,with all the bells and whistles in options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecta es lo mejor en lavandería Me gusta la calidad

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    LG dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes longer to dry than other other dryers I’ve owned. It is much quieter than others I’ve owned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the detergent and softener tanks. Automatic dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good just needed a washer and dryer so this is what we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look and functionality of the dryer is too good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased w this purchase. Washer smart capabilities are impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and Installation was handled very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! So much smoother than my old unit. The A.I. Dry works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more Laundromat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my daughter for her first home. She love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality for price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and 1 month into our purchase and the motor is shot.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Rich. Thank you for taking the time to share your experience with the LG Dryer (DLGX6701B) model. We understand your concern about facing a major issue like a failed motor just after the two-year mark, especially after making a long-term investment in your home. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      While the standard warranty may have passed, we’d still like to explore what options are available for you. One helpful step you can try is to unplug the dryer for a few minutes and plug it back in, then check if the drum attempts to turn when starting a cycle. Sometimes, a reset can help diagnose whether it's a motor issue or possibly a related sensor or board concern.

      We’d like to take a closer look at your concern and see how we can assist. Please send us a private message on social media @LGUSSupport, and we’ll work with you directly to review next steps and potential solutions. ^Juvy LG

  • Rated 2 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason why a fair rating is because the first time I used it….it didn’t work !!! Had to return it and exchange it for the same one. Still haven’t received it. Hoping it was just bad luck. Because the washer is amazing

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, BigB. Thanks for reaching out. Hopefully you were able to get your LG Gas Dryer to work. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Bad dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but has a bad sound I have to return it It does dry but the bagging is awful and just getting louder.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Luis. Thank you for sharing your feedback on the LG Dryer (DLGX6701B) model. We're sorry to hear about the issues you've encountered with your unit. We want to provide good products that meet your needs. In the meantime, please visit https://www.lg.com/us/support/help-library/lg-dryer-common-noises-during-the-dry-cycle--20153081341056. Regarding return, we recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Drying is horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried multiple settings to dry different items and failed every cycle. Leaves clothes badly wrinkled and mixed wet and dry items. Turned heat up to high and only filled half of capacity and had still had to cycle the dryer two cycles to remotely dry the items. Either i have a defective dryer or everone’s expectations are really low.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly LG

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