Customers highly value the 7.8 Cu. Ft. Stackable Smart Electric Dryer's performance, with many praising its ability to thoroughly dry clothes quickly and evenly. The dryer's energy efficiency is another significant plus, as users appreciate its reduced electricity consumption and lower impact on home heating. The efficient lint trap design also receives positive feedback. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
Pros mentioned:
App control, Drying performance, Energy efficiency
Cons mentioned:
Filter
Rated 5 out of 5 stars
Excellent ductless option
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We ended up buying this dryer out of necessity. We had a six year old gas dryer from LG, but our condo's ducting was not to code, poorly designed, and would require the cooperation from two other owners to repair at what would likely be an insane cost, so ductless it was.
My previous experiences with ductless dryers had me pretty convinced we'd end up with mostly dry but still a little damp clothes that weren't warm. That is absolutely not the case with this dryer. After years of dealing with a gas dryer that couldn't dry correctly due to bad ducting, we're suddenly getting dry, warm clothes out of the dryer and I could not possibly be happier.
Drying time is a little bit longer, but even doing sheets/blankets is still sub two hours. Most loads take about an hour to an hour and fifteen. The app that integrates with it is nice in that it'll both notify you when the dryer is finished and also give you an estimate of how much longer drying will take. It also estimates your power usage, which does appear to take your local utility into account if you give them your general location. So far, energy usage seems quite low. We're in a reasonably expensive part of the country for utilities, and for the 8 times we've used it this month, the estimated energy cost is under $3.
A couple of the downsides - the need for a 240V outlet. We had to have one installed in our laundry room. That did add a few hundred dollars to the overall cost. The lint filters are both more complicated than I'm used to and require more maintenance. There are two filters, one that you clean every time like normal but it opens up like a clamshell and you clean it from the inside, and a second that that first filter fits into that needs a cleaning every 10th cycle or so. Ideally on that tenth you either wash both filters with water and let them dry fully before putting them back in or apparently you can use a vacuum cleaner or something similar. It's a little more work than I'm used to, but not a huge deal. That said, a lot of the manual seemed very concerned with putting anything back in damp, so I get the impression that excess moisture/off odors can become an issue if you're not careful.
Overall, I really like this dryer, and not just because we couldn't make a traditional one work with our living situation. Energy usage is low, clothes come out dry and warm, it seems like it's gentler on clothes than traditional dryers, and the app integration is pretty great.
I can't speak for other ventless dryers, and especially for all-in-one washer/dryers, but I have zero regrets switching from a gas dryer to this. It works great and other than it being slightly more work to clean out the lint filters, it's really no different from having a standard vented dryer with a vent that is actually functional.
Drying performance, Energy efficiency, Noise level
Rated 2 out of 5 stars
Tooo good to be true
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When this thing works it is BY FAR THE BEST DRYER I HAVE EVER USED! It’s amazingly quiet and energy efficient. I love the app and what it brings to the table. The fact that you do not need a lint port connection is amazing!!! It dries very very well and you would think this is a tumble dryer the way this thing operates! SECOND TO NONE! If your model doesn’t give you any trouble you are in for such a treat.
Now to the bad part…. I ordered my dryer in February, it arrived in June it was projected for Sept but I put pressure on my representative and she graciously found one. The issue I’m currently dealing with that spurred this review was that my start button has stopped working after 3 weeks of use…. I have done ALL of the troubleshooting from LG but to no avail. I purchased a 5 year geek squad protection with the dryer but be sure to read the fine print guys, the first year you are obligated to use the manufacturer warranty. So now I’m doing the dance with LG and best buy to whose problem this is. OH JOY! The touch interfaces on appliances are futuristic and all but I miss the old days when mechanical controls were king…
I hope you do not have any issue 1.receiving your model and 2. That it doesn’t give you any issues in the first year at the very least. Otherwise this unit is a dream…
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hello there, Josh. Thank you for sharing your experience with the LG DLHC5502W dryer. We understand your inquiry regarding the start button not working. We'd like to assist you further with this concern. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-7-8-cu-ft-stackable-smart-electric-dryer-with-ventless-heat-pump-technology-white/6573534.p?skuId=6573534 We appreciate your patience. —Renzo
Pros mentioned:
Drying performance, Energy efficiency
Rated 5 out of 5 stars
Moved the laundry up from the basement
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this dryer and matching washer for a laundry/ bathroom remodel. The style, capacity and controls are all big positives. Love not having a dryer vent … the avoided expense and maintenance of the dryer vent line is a real upside. Have had a condensing dryer before but this was my first heat pump dryer purchase. It can/does get hot and drys well … maybe a bit slower than a conventional electric or gas dryer however significantly more efficient.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had this dryer installed for a couple months now. Replaced a vented dryer with this ventless heat pump version. It does lower the power usage and gets the clothes dry. Lint trap has two baskets, keeps the lint out of the innards. More maintenance compared to a vented dryer, but nothing too heavy. I’ve run it 45 cycles (the app keeps track) and the condenser coils look fine.
Takes slightly longer, but still gets things dry faster than my motivation to do more laundry.
Drying performance, Energy efficiency, Noise level
Cons mentioned:
Filter
Rated 5 out of 5 stars
Excellent Energy Saving Dryer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this dryer 3 months ago.
It dries clothes very well. The drying is very uniform. It is also quieter than the old dryer. Drying is slower, but that is part of the cost for saving energy. The dryer is much slower on the highest energy saving mode (about 2 hours). Drying times closer to a normal dryer (about 1 hour or less) are available with lower efficiency modes.
Eliminating the vent reduces air loss from my home. The laundry room does not track outdoor conditions like it did in the past. The dryer does warm the laundry room.
It is important to keep the lint filter clean to avoid problems with the heat pump system. This system automatically cleans the heat exchangers with condensed water. This system appears to work extremely well. No lint is visible in the exchanger after months of use.
The optional dryer rack shown in the photo is expensive and smaller than others I have used.
I would recommend this to a friend
Pros mentioned:
App control, Drying performance, Energy efficiency
Rated 5 out of 5 stars
Ventless dryer that fully dries clothes
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clothes come out super dry. Our dryer is in the middle of the house so we had an exhaust vent that went up through the roof. That vertical run caused problems. This ventless system is awesome. Plus it uses way less electricity and doesn’t heat up our house as much. It pairs well with the LG washer. The washer can tell the dryer what type of load is coming. The app is fine. I don’t totally get why it would be necessary. But unlike appliance apps in the past, this one actually works well. It was easy to connect to the dryer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve only had this for a little over a week, but so far we love it!!! It has so many options for what you’re drying and you can customize how hot the it gets, how dry/damp you want your clothes, what you are drying etc. It’s so quiet you can’t even tell it’s running which is a far cry from our old dryer. We decided on a ventless one because we’ve always had trouble keeping our dryer vent attached due to the height of the vent outside as ours is in the basement. So this option for us was perfect and we love it!
I would recommend this to a friend
Pros mentioned:
Drying performance, Ventless
Rated 5 out of 5 stars
A solid purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never used any LG branded products, but I can say that I'm completely satisfied with this purchase. No duct work needed because it's ventless and our clothes are dry completely dry after the cycle has completed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phenomenal dryer! Love the efficiency - it feels good saving a chunk on ever load we dry. It’s also quite a bit quieter than our former old-school unit. The app is pretty good, but the physical presence requirement for initiating remote control is a bit tedious. Probably something lawyers require for liability, but it really neuters the benefit of being able to control the dryer remotely. The “upgrades” section is also a nuisance, as there’s no way to select little tweaks (animations, jingles) that you don’t want, so it always highlights there are “upgrades available”, and it’s hard to know when to actually check for meaningful quality of life upgrades vs. silly little gimmicks.
9/10 overall - a great purchase with a few tiny imperfections at a high price, but worth it so long as it lasts well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good dryer. Energy efficient and functions as expected. Ventless was the perfect solution for my basement setup. Love the notifications through the app too.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleasantly surprised regarding the drying performance, I have never used a ventless dryer and was expecting clothes not entirely dry or warm, this is definitely not the case. I started off with the power dry and AI and besides the longer cycle time, you wouldn't know the difference from a vented. Also, from other models I looked at, this seem to have a better design. Plenty of options/features.
I would recommend this to a friend
Pros mentioned:
Drying performance
Rated 5 out of 5 stars
Ventless Dryer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Needed because of a long dryer vent line to the outside. Drying cycle takes a little longer and there is a little more cleaning required but no more multiple drying cycles like with our old dryer. For us, the single cycle for the ventless is much less time than the multiple cycles we were doing previously.
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is very sleek and modern. No problems so far. I do find the start button hard to press at times.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't provide a full review yet, as I plan to update it after 1-2 years of use. I gave it 4 stars because the staff who installed the dryer didn't know what they were doing and set it up incorrectly, causing water to spill all over my apartment. I was initially thrilled to get a new dryer, but ended up feeling upset and exhausted after spending hours cleaning up the water following a long day at work.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t believe how quiet it is. AI sensor literally tells you what you put inside. The timer always shows more time left in the beginning but it goes faster. Really nice
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a great job drawing enjoyed customizable options in app the 2 filter is reasonably easy to clean but has to be cleaned every time more important than a regular washer since any lint that goes through filter gets stuck in dryer
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my dryer! No vent to deal with and it dries nicely. Well worth the money.
I would recommend this to a friend
Pros mentioned:
Energy efficiency
Rated 5 out of 5 stars
Heat pump dryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to work well , been using it for a few weeks .
Haven’t had an electric bill yet but my feeling the real savings comes in the winter , not blow heated air out the side of your house .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We wanted a ventless dryer because they are safer than traditional dryers (we had a dryer fire in the past). This LG is special because it is the only ventless dryer I know that doesn't have a pullout water tray. Instead, excess water is pumped out and goes down the same pipe that the washer uses! The clothes come out way softer too. We've only had it a month but we love it so far!
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and looks really nice in my home. I would recommend this dryer to anyone looking for a ventless dryer.