Customer Ratings & Reviews
- Model:
- 70UQ7590PUB
- SKU:
- 12376980
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Poorly made and not worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken within 2 years. Just two weeks short of the tv warranty and 3 days before the Super Bowl my TV lost picture completely. I did not pay for the additional coverage so I paid for a geek squad visit only for them to tell me that there was a hardware problem (not the backlight). The way the LG tvs are (poorly) assembled they see a *common problem with the monitor separating from the panel. $200+ for the additional panel part, plus another GeekSquad trip to fix it brings the total to $400 which is the cost of a new TV. Not worth the trouble of a very expensive and COMMON problem to occur for such a high priced item. Seems like a racket to me - not worth the trouble or the value of the item. I've purchased many TVs over the past few decades and this is the one I regret the most. Def left feeling cheated
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share such a detailed account of your experience with the LG TV (70UQ7590PUB) model. We understand your concern about to lose your picture just before the Super Bowl—and especially so close to the warranty's end. We really aim to provide products that meet our customers' needs and expectations.
In the meantime, if you’d like more information, feel free to check out https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888. We want to make sure your feedback is taken seriously and that you feel heard.
We’d really love the chance to turn this around for you! Just drop us a private message on social media @LGUSSupport, and we’ll dive into this together and see what we can do. We're here for you. ^Juvy
LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything except the remote. To many buttons
I would recommend this to a friendReplacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like wide stand feet . Takes time to load clear screen .
No, I would not recommend this to a friendJust Don't.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks ok enough but this TV isn't remotely "smart". It has a huge lag. The only "magic" the universal remote does is quickly raise your blood pressure at its inability to ever sink with Roku. I'm debating throwing this brand new TV in the trash and buying another because it has taken all the joy out of watching TV.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chelsea. Thank you for sharing your feedback about the LG TV (70UQ7590PUB) model. We understand your concern about your expectations for a smart TV aren't met, and we’d like to help enhance your experience. We strive to provide reliable, high-quality products and ensure a smooth viewing experience.
For the lag, we recommend ensuring your TV's software is up-to-date via the LG ThinQ app or directly through the settings menu. Adjusting the Picture or Game Mode settings can also optimize performance. Regarding the universal remote, while it may not sync directly with Roku, using the LG ThinQ app as a remote control might offer better compatibility and functionality.
Please send us a private message on social media @LGUSSupport so we can assist you further. We’d love the chance to turn this experience around for you. ^Juvy
All around BAD.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV runs slow, the internet on it is slow, the picture is nothing special, the remote set-up is terrible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding your LG TV (70UQ7590PUB) model. We understand your concern about encountering several issues with its performance and functionality. We strive to provide high-quality products that exceed our customer's needs. If your internet is slow and your TV isn't working well, reset your network settings. Check for software updates to keep the TV up to date. For the picture quality, you might want to adjust the picture settings. Go to the picture settings menu and try selecting different picture modes to find one that suits your preference. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If the remote setup continues to be troublesome, consider replacing or resetting the remote by removing and reinserting the batteries. For more assistance, please reach out to us on social media @LGUSSupport with details about your TV's performance issues. We will be happy to assist you further and explore potential solutions. ^Juvy
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, won’t stay connected to internet for more than a few minutes if you’re lucky. Buy the no-name tv they work a lot better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 70" Class LED 4K UHD Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should of Listen to the people with Con reviews. I have to hurry up i buy Another OLED.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brea. It seems that our product, the LG TV (70UQ7590PUB) model, did not meet your overall needs and expectations. We strive to provide high-quality products and exceptional service to ensure a smooth and seamless experience. We want to address any questions or concerns and find a way to make it right. If there's anything specific you'd like to share with us about your experience or if you have any further feedback and concerns, please reach out to us on social media @LGUSSupport. ^Juvy
Worst customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 70 inch TV was delivered with the scratch The 40 inch TV was delivered and did not work They redelivered the 70 inch, the 40 inch I had to return to the physical store. And had the worst experience I’ve ever had at Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are truly disheartened to learn about the multiple issues you encountered with the delivery and functionality of your LG Smart TV (70UQ7590PUB) model. This is not the experience we want for our valued customers, and we sincerely apologize for the inconvenience and frustration this has caused. Your feedback is crucial to us, and we are committed to addressing these issues promptly to ensure that you receive the quality products and service you deserve. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything else we can do to assist you further, please don't hesitate to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We value your business and hope to have the opportunity to restore your confidence in us. ^Juvy
The worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv quit working on the second day after purchase and had to cancel the purchase due to best buy only delivers on Fridays
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with us. We truly appreciate your feedback and apologize for any inconvenience caused by the malfunctioning of your LG - 70” Class UQ75 Series LED 4K UHD Smart webOS TV (70UQ7590PUB) model.
We understand how frustrating it must have been for your TV to stop working just a few days after your purchase. We also acknowledge the inconvenience caused by our delivery schedule, which unfortunately only allows deliveries on Fridays. You can visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power-CT10000020-1441914332865#:~:text. If you have further concerns with your LG product, please send us a private message on Facebook or X (Twitter) through @LGUSSupport, and we will be happy to assist you. ^Juvy