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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 119 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the amazing picture quality of the 75” Class 80 Series QNED 4K UHD Smart webOS TV. Customers also appreciate the color and sound, as well as the TV's size and thin profile. Finally, customers find the TV easy to set up and use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-119 of 119 reviews
  • Rated 5 out of 5 stars

    A title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, weird they make you add 50 characters for a review though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms new TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV sleek and modern design with ultra-thin bezel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Purchase. Overall satisfied with TV. Best Buy delivery was on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qned LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV Came on time in perfect shape. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but to get the Tv and sound bar to communicate is frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    LG. NOT MY FAVORITE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good. But I’m not a fan of the LG operating system. I wish I’d had that demonstrated before I bought it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, BrianH. We understand your inquiry and appreciate you sharing your thoughts on the 75QNED80TUC. It’s great to hear the picture quality is meeting your expectations, and we understand that getting comfortable with webOS can take a bit of time.

      A quick step you might find helpful is to ensure your TV’s webOS software is fully up to date and tailored to your preferences: press and hold the Home button on your Magic Remote, select Settings > All Settings > General > Software Update to check for the latest webOS enhancements. Once updated, you can customize the launcher bar by highlighting an app tile, pressing and holding the OK button, and dragging your favorite streaming services to the front for quicker access. This lets you create a home screen layout that feels more intuitive from day one.
      https://www.bestbuy.com/site/lg-75-class-80-series-qned-4k-uhd-smart-webos-tv-2024/6578180.p?skuId=6578180
      We’d love to explore other ways to make your experience even better. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to walk through additional tips or settings tailored to your preferences. We appreciate your patience as we work together to optimize your webOS experience.

      —Renzo LG

  • Rated 3 out of 5 stars

    Good value TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is a bit disappointing compared to what I expected, but it seems like a good TV for the price.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the screen quality of your LG 75 Class 80 Series QNED 4K UHD Smart webOS TV. We want to ensure you are getting the best possible picture from your unit.
      https://www.bestbuy.com/product/lg-75-class-80-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZHXW7
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 3 out of 5 stars

    Dark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't seem to get a nice bright picture for hockey games. Looks dark, tried all different settings

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with the LG 75 Class 80 Series QNED 4K UHD Smart webOS TV. We understand your inquiry regarding the picture brightness settings on your unit.
      https://www.bestbuy.com/product/lg-75-class-80-series-qned-4k-uhd-smart-webos-tv-2024/JJ8VPZHXW7
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    DON'T BY LG TV's Or Any Of LG - READ FIRST

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase an LG TV; I bought this TV for my daughter at Christmas on December 4th, 2024 and six months later the TV died. If you purchase an extended warranty from Best Buy, then won't fix the TV until the second year; you need to go directly to LG. Let me tell you; calling LG for anything is a nightmare, I spent five hours on the phone with them; they tell me I have to wait 7 to 10 business days before to find a locator technician in my area. Now I find out from LG that I need to wait 30 days for someone to locate a technican before they will replace or refund me the money. What ever you do, don't expect Best Buy to help you, you're on your own my friend. I would buy a Sony at least their TV are more durable.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Phil. Thank you for sharing your experience with us. We understand your concern about dealing with a TV that stops working so soon after purchase, especially when you're stuck navigating the complexities of warranties and technician availability. We strive to provide provide high-quality products that exceed our customer's needs and expectations.


      We recommend sending us a private message on social media @LGUSSupport with your model number, warranty details, and any further information so we can prioritize your case. Our team will work to ensure that a technician is dispatched and that your issue is handled efficiently. ^Juvy LG

  • Rated 3 out of 5 stars

    Good starter tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great user system but the picture quality could be improved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV panel is good while the chip is old and LG OS definitely should improve.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, ShawnC. Thank you for sharing your experience with us regarding your LG 75QNED80TUC. We understand your situation and truly appreciate your feedback on both the exceptional TV panel and your thoughts on the chip and LG OS performance. Your insights help us continually strive to enhance our products.

      As a troubleshooting step, we recommend checking for any available software updates in your TV’s settings menu. Sometimes, the latest firmware can optimize system performance and even bring improvements to the LG OS, helping to maximize your viewing experience. Additionally, performing a system reset (found in the General settings) might help refresh the system if any temporary issues are affecting its operation.
      https://www.bestbuy.com/site/lg-75-class-80-series-qned-4k-uhd-smart-webos-tv-2024/6578180.p?skuId=6578180
      Please send us a private message on Social Media @LGUSSupport so our team can provide further guidance and explore additional solutions tailored to your situation. We appreciate your feedback and are here to ensure you have the best possible experience with your LG product.

      —Renzo LG

  • Rated 2 out of 5 stars

    Good TV JUST SLOW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super slow to load anything. I would return it if i didnt already through away the box

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Collins. Thank you for sharing your feedback about the LG TV (75QNED80TUC) model. We understand your concern about your TV that is slow to load content. We strive to provide high-quality products and ensure a smooth and seamless viewing experience.

      Here are a few troubleshooting steps to improve the performance: Ensure that your TV’s software is up-to-date. Updating to the latest firmware can resolve performance issues. Sometimes, a simple restart can help improve loading times. Turn off the TV, unplug it for a minute, and then plug it back in and power it on. Slow loading can sometimes be related to your internet connection. For help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please send us a private message on social media @LGUSSupport. Our team will assist you finding a solution to enhance your TV’s performance. ^Juvy LG

  • Rated 1 out of 5 stars

    Broken tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was crap. It arrived with a huge crack in it and did not turn on. Best Buy did a great job with the return though and I was able to get a different tv. Best Buy really should have checked this tv out when it was returned.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, CindymM. We understand your inquiry regarding your recent experience with the 75QNED80TUC TV. We're glad to hear that Best Buy was able to assist you with the return. For any future assistance you may need with an LG product, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-75-class-80-series-qned-4k-uhd-smart-webos-tv-2024/6578180.p?skuId=6578180
      We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    Stopped working ten days after purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv stopped working about ten days after purchase. It was great while it lasted. Called LG for help and they said to return since no help was available as it just stopped working.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your feedback with us. We understand your concern about your LG TV (75QNED80TUC) model, stop working after just ten days. We really aim to offer reliable, high-quality products and services that meet our customers' needs and expectations.

      Before you decide to return it, how about trying a quick troubleshooting step? Just unplug the TV for about 30 seconds, then plug it back in. Sometimes this little reset can help fix minor issues. If it’s still not working after that, we’re here to support you! For more assistance, feel free to check out https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865.

      You can also send us a private message on social media @LGUSSupport, and we’ll take a closer look at your situation, arrange any necessary service, and guide you through getting your TV back up and running smoothly. Take care! ^Juvy LG

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv last night after my hisense tv decided to stop showing a decent picture one morning. A best buy associate asked if i needed help. These tvs now wow a lot to them, and prices are all over. He helped me decide what was best for us. This lg 75 in. tv is amazing. Little heavy, so have 2 people to help. Easy set up. Im an outdoor guy, so the first show was fishing. Great clearity. I dont know about the speaker since i have mine connected to surround sound . My speaker was immediately recognized and controlled by the tv. Buy this tv. You won't be disappointed. I dont like to spend this money on a tv, but who does. There's your review. Buy it. it's worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Salesman

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase at Best Buy Our salesman was very knowledgeable about the tv and patient with me. The sales team at the Bunker Hill location was very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing. Great for gaming. Not to mention easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 75”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV. It’s just the right size for our room. The picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond’s LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians! Went over all the uses. I would recommend them anytime.

    I would recommend this to a friend
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