Customer Ratings & Reviews
- Model:
- 75QNED99TUA
- SKU:
- 6578048
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the exceptional picture quality of the 75" Class 99 Series QNED MiniLED 8K UHD Smart webOS TV (2024), with many praising the amazing sound. The TV's brightness also receives high marks, with users describing it as having top-of-the-line color. There were no CONS mentioned about the product.
This summary was generated by AI based on customer reviews.
HORRIBLE CUSTOMER SERVICE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has the worst service. I bought this tv in June 2025. The tv was great until it started having problems. It started having problems within the return exchange period. However when I contacted Best buy they refused to let me exchange or return it for a refund. And they told me to call manufacturer. So now I filed a dispute with my credit card company because I'm not going to pay for a tv that is defective and they refused to let me exchange or return with the return window. Companies shouldn't be allowed to sell production they are not going to follow their own return polices.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, CharlesF. Thank you for sharing your experience with us regarding your LG 75" Class 99 Series QNED MiniLED 8K UHD Smart webOS TV (2024). We understand your inquiry and the frustration you have with the process following the issue with the television, and we want to help resolve the situation with your unit.
Since you mentioned the TV is having problems, a basic troubleshooting step we recommend is performing a power reset. Simply unplug the TV from the wall outlet for about 60 seconds, then plug it back in. This simple action can sometimes clear temporary internal glitches that may cause performance issues.
https://www.bestbuy.com/product/lg-75-class-99-series-qned-miniled-8k-uhd-smart-webos-tv-2024/JJ8VPZHYZT
We stand behind the quality of our products, and your feedback is important as we look into your concerns with the TV's performance. For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you with the unit. We appreciate your patience. —Renzo
Misleading Specification & Bad Support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st I would like to say that LG's chat and live support leaves little confidence in the company. Now with the review, I purchased this model being that all the specks states that it has Dolby Vision, come to find out that Dolby Vision is not included what a disappointment that you pay high cost for misleading information - I would not recommended this TV or manufacturer being that I wasted $2,400 dollars that most likely I will not get back. All I can say is make sure you double check with all LG products which is a shame
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Fran. Thank you for sharing your experience with us. We understand your concerns regarding the LG TV (75QNED99TUA) model and the issue with Dolby Vision not being included as expected. We strive to provide exceptional customer service and ensure our customers are well informed and supported throughout their purchase journey.
To ensure clarity on the features, we recommend checking the settings and confirming the compatibility for Dolby Vision through the TV's software options, as it may require specific configurations or updates. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Please feel free to reach out to us via private message on social media @LGUSSupport, and we would be happy to assist you in troubleshooting and providing more details on this feature.
We appreciate your feedback and are here to support you through this process. ^Juvy
Back to the past
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This th would be the best tv if it had hdmi 2.1. Who wants a tv of the future with old ports to the past. Crazy how one small kisyake cam makemor break a tv’s longevity.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about the LG TV (75QNED99TUA) model not having HDMI 2.1, especially when you're looking for future-proofing in a TV. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience. While this model may not have HDMI 2.1, it still offers impressive features like 4K resolution, quantum dot technology, and advanced picture processing. If HDMI 2.1 is crucial for your setup, we recommend checking out other LG models in our lineup that include this port for next-gen performance.
Please feel free to send us a private message on social media @LGUSSupport if you need help finding the perfect model for your needs.
We’re here to help ensure you get the most out of your LG TV experience. ^Juvy
