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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.8 out of 5 stars with 123 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025) for its exceptional picture quality and superior OLED technology. Many praise the vibrant colors, deep blacks, and excellent brightness, resulting in a stunning visual experience for movies and sports. The beautiful picture and impressive display are frequently highlighted in positive reviews. Overall, the television receives overwhelmingly positive feedback regarding its image quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 123 reviews
  • Rated 5 out of 5 stars

    Good advice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our rep was good and listened to my needs on what we wanted and the tv is good so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good TV. The remote is a little tricky to use, which is the main complaint. Have only had the TV for about a week, but the picture is great in the basement where we have a little ambient light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, the picture is so clear and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled 77"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 65" tv. Bought the 77" oled and couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77"LG TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my purchase of my LG big screen TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Great picture love it. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED 77” review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Clear and crisp. Easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, clear crisp tv! Easy to use and picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch LG OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV awesome colors. Definitely an asset to my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and for the price, there’s no negatives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv LG 77’’

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool image and I really love this tv best product ever:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience at Geneva IL Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for our great room and excellent salesperson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMLANHAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IN IT'S CLASS, THIS IS THE MOST YOU CAN BUY FOR THE PRICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 77” oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, picture and voice quality . Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, we love it in our space. Looks great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Not much volume; need external speakers like theatre surround system. Lots of features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OLED B5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Best Buy made the process so simple and the Delivery was fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 77 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased primarily to watch sports. So far the picture/speed is very good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice unit but seriously flawed…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent; however, everything else falls short. The user interface, remote and settings are astonishingly complicated and poorly engineered. The LG Soundbar interface was complicated and lacked the necessary features. Although LG is a pioneer in this technology their software and firmware are deeply flawed. I returned the TV and soundbar within one week of receiving it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, FredC. Thank you for sharing your experience with us regarding your LG - 77" Class B5 Series OLED AI 4K UHD Smart webOS TV. We understand your inquiry about the user interface, remote, and settings being more complicated than expected, even though you found the picture quality to be excellent. Your feedback on the software design is valuable to us.

      While we understand you have returned the unit, we do offer tips to simplify the experience. For instance, the webOS home screen allows you to reorder the app tiles to prioritize your most-used apps. Additionally, the Magic Remote has a Quick Access feature where you can set number buttons as shortcuts to specific apps, letting you bypass the main home screen.
      https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW
      For further assistance and to explore possible solutions for any specific concerns you may have, please contact us at [email protected]. We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    BestBuy price match issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv on Oct13th for $1599.99 at BestBuy store. When we checked online on Oct31st the price was $1,499. When we called customer service they put us on hold for 35 minutes stating they are working on it and then came back stating they cannot do a price match or provide a credit for the difference….while the website states that they do the price match during holiday period…so, frustrating in wasting the time and keeping on hold. TV is fine. Picture quality could be better

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Srini. Thank you for sharing your experience with the LG TV (OLED77B5PUA) model. We appreciate your feedback and are glad to hear the TV is working well overall, even if the picture quality didn’t quite meet your expectations.

      For optimizing your viewing experience, we recommend enabling AI Picture Pro under Settings > Picture > AI Service. This feature automatically adjusts contrast, sharpness, and color based on the content and ambient lighting. You can also try switching to Filmmaker Mode for more accurate color and motion handling, especially with movies and streaming content. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you’d like us to assist further or help clarify any features, feel free to email us at [email protected]. We’re here to help. ^Juvy LG

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