Customer Ratings & Reviews
- Model:
- OLED77C4PUA
- SKU:
- 6578044
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are enthusiastic about the excellent picture quality, brightness, and superb OLED quality of the 77" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024). The TV's sleek and modern design and ease of use are also appreciated. The defined black colors contribute to the overall positive viewing experience. However, some customers have expressed concerns regarding the remote control.
This summary was generated by AI based on customer reviews.
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two guys were very nice. Explained the set up process. Answered all our questions.
I would recommend this to a friendLG tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is good and very excellent video quality. Assembly was easy.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! A bit pricey but definitely worth it. Would highly recommend if you could.
I would recommend this to a friendAMAZING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent received tv yet but love best buys customer service!!!!
I would recommend this to a friendLa televisión que mi madre pudio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So beautiful present for my mom she is happy with her present
I would recommend this to a friendNew Oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV and the buying experience was great! Delivery went smoothly.
I would recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking tv. The one issue i have is on side viewing angles there is a color shift to a greenish tint that my old lg cx didnt have
I would recommend this to a friendDishwasher installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers where polite, efficient and did a great job
I would recommend this to a friendLG OLED evo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and unique TV Good customer Service Good recommendations.
I would recommend this to a friendTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service and prompt delivery and fast installation
I would recommend this to a friendEasy to use and great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great, smart TV apps work well with existing sound set up. Great quality. Easy to use.
I would recommend this to a friendNeeds better service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the Oled would have been a little better and should have come with free installation
I would recommend this to a friendLG 77” tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one only worked for 3 days then had to be replaced.
I would recommend this to a friendIncompatible with sonos!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can somebody tell these companies to get along? I just want to hook up my Sonos speakers to this TV , but LG in its infinite wisdom isn’t satisfied with me just buying their TV. They want me to buy their proprietary sounds system and not an external one. Very,, very, very tired of this proprietary, let’s bleed everything we can out of the customer mentality.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for reaching out and sharing your thoughts about the LG TV (OLED77C4PUA) model. We hear you, and are here to help make your setup as smooth as possible.
The great news is that you can connect Sonos speakers to your LG OLED TV. While LG has its own sound systems, we also support a bunch of third-party audio devices, including Sonos, through HDMI ARC/eARC or optical audio output, depending on your Sonos model. For instance, if you’re using a Sonos Arc, just connect it via HDMI eARC for that awesome Dolby Atmos support.
If you have a Sonos Beam or Playbar, use the optical audio port on the TV. To get the best results, make sure to: Enable HDMI-CEC (Simplink) in your TV settings.
Set the Digital Sound Out to Auto or Pass Through.
Choose Bitstream for audio output format to ensure surround sound compatibility.
We’d love to guide you through the setup step-by-step or help fine-tune your audio settings. Just send us a private message on social media @LGUSSupport, and our team will be more than happy to assist further. ^Juvy
Miss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth it . Top notch smart TV I recommend u get one of this
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for video on DVD, Picture quality constantly changing when streaming. Blurry to good and dark to light. First LG I have been disappointed in. But when the picture is good...it's good.
No, I would not recommend this to a friendNot the best Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think it's worth the price, the TV makes weird sound on the screen!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that the LG 77" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024) didn't meet your expectations. We value your feedback regarding the sound issue you are hearing. We understand your inquiry.
https://www.bestbuy.com/product/lg-77-class-c4-series-oled-evo-4k-uhd-smart-webos-tv-2024/JJ8VPZQ5Z7
For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
WORST SERVICE, TV already died, got it in December
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it in December, it's already broken and has been out for more than a week. LG's customer service is TERRIBLE and I will never get another LF TV again. I even have the Best Buy protection plan, but they passed me off to LG and LG passed me off to this inept service company that sent one old man out to me and he made me help him move the TV so he could work on it. What if I was an elderly person or just had surgery and can't lift a 77" TV that is bigger than me? Not only that, the way he held it by the screen made me INCREDIBLY nervous, but he literally told me to "Hold it tight, HOLD IT LIKE A MAN... It's not going to break". Unreal and they are telling me that it will "hopefully" be fixed next week sometime. Never, ever again with LG. If I could return it, I would.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Timothy. We truly appreciate you taking the time to share your experience with the OLED77C4PUA and the service process that followed. Your feedback is incredibly valuable, and it helps us better understand where improvements are needed—not just in product support, but also in how service is delivered to our customers.
The situation you described, especially regarding the handling of your TV and the expectations placed on you during the repair visit, is something we take seriously. Accessibility, professionalism, and care should always be part of the experience, and your insights will be shared with the appropriate teams for future consideration.
If you’d like to explore additional resources related to your product, you can visit our support page here: https://www.lg.com/us/support. It includes warranty details, manuals, and repair options that may be helpful.
Thanks again for your honest feedback—it truly helps us grow. - Avril
L'N'G - Life is Not Good with LG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG 77 inch C4 has the specs to be a very good monitor, however LG has a long way to go before this screen lives up to it's potential. After just 2 months of very light use, the screen started showing heavy horizontal lines on the right most side of the screen, which slowly faded away as your focused moved to the left side of the screen. . . Given that the screen had been used less than a year, the Manufacturer's Warrant (LG) covered the failure rather than the 5 year protection I purchased from Best Buy. LG has failed to confirm a date for the screen malfunction to be repaired by a LG technician. LG appears to be reluctant to ask the Best Buy Geek Squad technician to do the repair. My warranty clearly states that they will either repair or REPLACE the malfunctioning screen and since they have demonstrated no competence in arranging for a repair, I will be pursuing the REPLACE option.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback about the LG TV (OLED77C4PUA) model. We understand your concern about experiencing issues with your screen so soon after purchase, especially when it is under warranty. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the horizontal lines issue, we recommend ensuring the firmware is up to date, as certain updates can improve display performance. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
We’re committed to resolving this for you and apologize for the delay in scheduling the repair. Please send us a private message on social media @LGUSSupport, and our team will work with you to expedite the repair process or explore the replacement option. We appreciate your patience as we resolve this matter for you. ^Juvy
Worst experience with Best Buy in a over 20 years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrid experience. Best Buy sold me a defective 77 in Qled LG that their Geek Squad said should never have been sold to anyone. They said Best Buy management would contact me to resolve. It is a month later and no call from Best Buy’s management. Geek Squad returned the defective TV to Best Buy, so they have it back. I was mislead into opening a $4000 Best Buy credit card, with the promise of free financing for 24 months. That’s a business practice concern for another time. This has caused a loss of trust, as they don’t seem to stand behind anything anymore. Not their products, not the sales team, not their Geek Squad, not their claims, promises, integrity or customer service. Now I have to work with citi bank to ensure Best Buy did not bill me thousands for a LG QLed that was never supposed to be sold.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Blessedone. Thank you for sharing your experience with us. We understand your inquiry regarding the OLED77C4PUA TV you purchased and the difficulties you've encountered with Best Buy. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-77-class-c4-series-oled-evo-4k-uhd-smart-webos-tv-2024/6578044.p?skuId=6578044
We appreciate your patience. —Renzo
