Customer Ratings & Reviews
- Model:
- LW8022IVSM
- SKU:
- 6510338
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 8,000 BTU Dual Inverter Smart Window Air Conditioner's quiet operation and effective cooling performance. Many appreciate its ease of installation and ability to maintain a comfortable room temperature. Positive feedback highlights the unit's ability to operate quietly, even describing it as the quietest air conditioner some have ever owned. The air conditioner's cooling capabilities are also frequently praised for their effectiveness in keeping rooms cool.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling performance, Ease of installation
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love that you can set a temp on it. Easy installation too!
I would recommend this to a friend - Pros mentioned:Cooling performance, Quiet
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and so quite, love it. It cools the room very well.
I would recommend this to a friend - Pros mentioned:Cooling performance, Noise level
Best AC I've had!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best AC units I've ever had! It's seriously quieter than my air filter! It also does an amazing job at cooling my room!
I would recommend this to a friend - Pros mentioned:Cooling performance, Noise level
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite and reliable to cool down the room in minutes
I would recommend this to a friend - Pros mentioned:Noise level
quiet a/c
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is our 2 lg a/c. They work good and they are quiet.
I would recommend this to a friend - Pros mentioned:Cooling performance, Noise level
Great AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this air conditioner. It is very quiet and cools quickly.
I would recommend this to a friend - Pros mentioned:Cooling performance
Efficient and quiet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good air conditioner, keep your room cold during hot days
I would recommend this to a friend Great so far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got two of these to replace my ancient ACs. Price and delivery were great. I haven’t needed to use them yet but each was turned on briefly after installation and I can’t believe how quiet they are. Hopefully the cooling will be equally impressive.
I would recommend this to a friend- Pros mentioned:Noise level
Love this air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and so quiet hardly know it is on would purchase again
I would recommend this to a friend Functionally good but came damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Silent, great on the energy bill. Easy to assemble. I bought 3, and 2 of them came with Broken vents though even though I picked them up in the store.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sidney. Thanks for letting us know. We appreciate you sharing your experience with the LG Air Conditioner (LW8022IVSM) model.
We understand how important it is for your air conditioners to arrive in perfect condition, especially when picked up directly from the store. For broken vents, we recommend inspecting the packaging and unit for any signs of impact and checking if the damage affects airflow or operation. We recommend contacting Best Buy customer service at 888-237-8289 to report the damage. For more help, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If the units are still functional, you can refer to https://www.lg.com/us/support/product/lg-LW8022IVSM.AT1AUSH for setup and maintenance tips. For assistance with replacement parts or further support, feel free to email us at [email protected]. We’ll be glad to help. ^Juvy
Best Buy, losing a customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved AC. Sizable, installed, made much noise , fan not proper, very noisy.. Best Buy not taking back, had recieved unit just 2 weeks ago…terrible service from Best Buy…
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on your LG Air Conditioner (LW8022IVSM) model. We're sorry to hear about the experience you've had with the unit. We aim to offer top notch products that meet our customer needs and satisfaction. In the meantime, you may visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Cooling performance, Noise level
Works well enough for now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like others have said seems to get a little damaged during shipping. I was fortunate and only had very minor dings and I picked up at store. Overall works well, keeps room within a degree of set temperature. Only sound you hear is wind from fan. Doesn’t seem like highest setting is that strong…more like medium. Is also a little finicky with install. If I didn’t have it at the perfect angle could hear fan slightly scrapping. The remote also randomly stopped working and then started working again a day later. I haven’t tried the wifi or app. Overall I wouldn’t buy again for the price.
No, I would not recommend this to a friend Took a chance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept shutting off not powerful enough flawed in the design
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. ~Tanisha
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for 14 months. Fan motor went out. So it's close to 40$ a month for the life span of the ac.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Alexander. Thank you for reaching out to us. We're sorry to hear about the issue you've experienced with your LG air conditioner after 14 months of use. While we aim to provide reliable products, we understand your frustration.
To address the problem with the fan motor, you may consider the following steps:
Warranty: Check if your air conditioner is still under warranty. Many LG products come with a limited warranty, and if it's within the warranty period, LG may cover the cost of repairs or replacement.
If your air conditioner is no longer under warranty and you need assistance with the repair, please reach out to our customer support through a private message on Facebook or Twitter at @LGUSSupport or by calling the customer service line at (800) 243-0000. They can provide guidance on how to get the fan motor fixed or replaced.
We apologize for any inconvenience you've encountered, and we appreciate your feedback. Your satisfaction is important to us, and we hope to assist you in resolving the issue with your LG air conditioner. Thank you for bringing this to our attention. ^Jolly
