Customer Ratings & Reviews
- Model:
- LW8017ERSM
- SKU:
- 5890356
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the excellent cooling capacity of the 8,000 BTU Smart Window Air Conditioner, finding it effective at lowering room temperature quickly. However, some users report that the unit can be quite loud, particularly when the compressor engages. While ease of use and setup are also highlighted, concerns regarding WiFi connectivity were also raised by several customers.
This summary was generated by AI based on customer reviews.
Install trouble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took more than a week for installers to come then they broke the unit. I had to reorder a more expensive unit and then another week for install.
No, I would not recommend this to a friend- Pros mentioned:Cooling
Blows cold air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’ve had it fire annoys a year and it’s still going strong. Still blows cold air. I love the option to start or schedule a time to turn on and off thru the app.
I would recommend this to a friend - Pros mentioned:Cooling
Effective AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This AC is relatively quiet and effective. Has a nice blower on it to circulate air. Great AC for the price,
I would recommend this to a friend - Cons mentioned:Noise level
DONT buy this for the “smart” features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as an AC, but terrible for the features it claims. Doesn’t hold a wifi connection for more than 2 days. Will not work with google or alexa because of this, it is very loud, and the thing rattles like crazy which is very annoying, also, one of the LEDs went out on the front. Just cheaply made
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Cooling
Great for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools our entire apartment quickly and effectively. Not too noisy. The wifi feature is a great bonus!
No, I would not recommend this to a friend - Pros mentioned:Cooling
Wow, What a Great Little Airconditioner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Cooling and Quiet Airconditioner with Automatic Shut off Features.
I would recommend this to a friend - Pros mentioned:Cooling
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works nicely. Powerful and quiet. Cools down most of my house so far. Hopefully it will continue to work well as it gets hotter.
I would recommend this to a friend - Cons mentioned:Noise level
Nices ac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and fits good in my window and not to loud when it runs.
I would recommend this to a friend Worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for years. Upgraded to a smart ac of the same brand.
I would recommend this to a friendac unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought one last tear and am pleased with it's performance
I would recommend this to a friend- Pros mentioned:Cooling
Window air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent air conditioner for the money.Cools well
I would recommend this to a friend - Pros mentioned:Cooling
Very good works very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of works very well keeps house very cold no problem at all
I would recommend this to a friend - Pros mentioned:Cooling
Works well, not loud.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This AC unit is compact, pits out a good amount of cold air and is pretty quiet.
I would recommend this to a friend - Pros mentioned:Cooling
Great AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Setup was easy enough, but make sure you know your own window!!
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to connect to google. Helps a lot in the bedroom!
I would recommend this to a friend - Cons mentioned:Noise level, Wifi
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never been this disappointed with an appliance purchase. The unit is EXTREMELY loud and the WiFi doesn’t work. It also takes long to cool down a room
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .There are many factors that could cause your air conditioner to be noisy such as shipping damage or installation. The following help library article addresses some of the noises you may experience from your air conditioner: http://www.lg.com/us/support/product-help/CT10000014-1340892366193-knocking Our air conditioners do include a 1 year parts and labor warranty. We would be happy to see what's going on with your WiFi issue. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Excelente room ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a very good adquisición for my room, good fit in my window and can be controlled from anywhere I am. So no worrying about getting my room cool before getting home.
I would recommend this to a friendMy room is cool thanks to this air condition.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner is excellent, works quietly and delivery what iss promise, fresh air.
I would recommend this to a friendCooool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is quiet, easy to install and program! East pick up at my local Best Buy. Not too heavy, one decently strong person can manage installation although box is cumbersome. Love having app based control
I would recommend this to a friend- Cons mentioned:Noise level
Disappointing LG AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely noisy especially in the energy saver mode.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .There are many factors that could cause your air conditioner to be loud such as shipping damage or installation or room acoustics. We have a help library article that addresses some of the noises you may experience from your air conditioner: http://www.lg.com/us/support/product-help/CT10000014-1340892366193-knocking If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
