Customer Ratings & Reviews
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
- Model:
- OLED83B5PUA
- SKU:
- 6621823
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Quality is good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has awesome picture and sound quality and easy to navigate settings.
I would recommend this to a friend- Pros mentioned:Oled quality
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moreso good for movies! Live sports was disappointment.
No, I would not recommend this to a friend Very Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product. Quality is wonderful. Surrounding audio is great!!!
I would recommend this to a friendDecent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oled brand that is affordable but picture quality left much to be desired
I would recommend this to a friendNice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! We love our new TV. The picture is amazing
I would recommend this to a friendTv 83 inches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!! Great definition!! Fast processor. Easy to installed.
I would recommend this to a friendB5 LG OLED 83
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best OLED TV. Crisp display, surround sound, worth the price!
I would recommend this to a friendGreat TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent with all the modern features!
I would recommend this to a friendVery Unhappy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and paid for one back in mid November, my order was delivered to the Brownsville store and when I arrived for my scheduled pick up, it had been sold! Ordered again, went today as scheduled, has not arrived! Not a happy camper!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ernest. Thank you for reaching out and sharing your experience with your LG TV (OLED83B5PUA) model. We understand the importance of receiving your order as scheduled so you can enjoy your new product without delay.
Since delivery and pickup logistics are managed by the retailer, we recommend confirming the latest tracking details with the Brownsville store directly and checking the order status through Best Buy customer service at 888-237-8289. Once your TV arrives, you can find helpful setup and usage guides here: https://www.lg.com/us/support/product/lg-OLED83B5PUA.AUS. If you need further assistance after checking with the retailer, please send us an email at [email protected] so we can support you directly. ^Juvy
NOT Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers blown after 2 weeks. Must use sound system if I want to hear the TV. Best buy has no replacements and they'er not sure when LG will send more TVs.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out. We understand how important it is for your new LG TV (OLED83B5PUA) model to deliver great sound right out of the box, and we appreciate you sharing what happened with the speakers failing so quickly and the difficulty getting a replacement from Best Buy.
One helpful step you can try—if you still have the unit—is checking Sound Output → Internal TV Speaker in the audio settings to confirm the TV isn’t defaulting to an external device or an audio processing mode that could mute or distort the speakers. More guidance here: https://www.lg.com/us/support/product/lg-OLED83B5PUA.AUS. We’d be glad to take a closer look into this situation for you and explore what options may be available. Please send us an email at [email protected] so we can assist you directly. ^Juvy
Worst tv ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv because it was on sale. The tv stopped working after an hour Best Buy installed it. Last time I buy LG, I should have paid the extra money for the Samsung tv :/
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matthew. Thank you for sharing your experience with the LG TV (OLED83B5PUA) model. We’re glad you chose LG for your home entertainment setup, and we’d like to help get things back on track.
If your TV stopped working shortly after installation, we recommend performing a power cycle: unplug the TV from the wall outlet for about 60 seconds, then plug it back in and power it on. If the screen remains unresponsive, try pressing and holding the power button on the remote for 10 seconds to reset the unit. You can also visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865OLT for troubleshooting steps tailored to your model. If you’d like further assistance, feel free to email us at [email protected]. We’re here to help. ^Juvy
