Customers are enthusiastic about the 83" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025)'s picture quality, describing it as exceptional. The OLED quality also receives positive feedback, with users finding it particularly well-suited for nighttime viewing. Overall, the TV is well-received for its visual performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Lg tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good deal nice TV nice picture good song quality I recommend to buy
I would recommend this to a friend
Rated 5 out of 5 stars
super sharp deffinition.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
super sharp deffinition.
while the tv is amazing be aware that best buy delivery and the geek squad are a night mare to deal with.
I would recommend this to a friend
Rated 5 out of 5 stars
Best TV ever.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is unbelievable. Best TV ever. We really shopped around and I’m glad we did. This TV beats all others.
I would recommend this to a friend
Rated 5 out of 5 stars
Good tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best quality tv out of all the tv’s i had would suggest if paying a high price to get this one
I would recommend this to a friend
Rated 4 out of 5 stars
Decent tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a bit blurry sometimes around people’s faces and heads. Not sure why. But other than that it’s great
I would recommend this to a friend
Rated 5 out of 5 stars
Tv 83 inches
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv!! Great definition!! Fast processor. Easy to installed.
I would recommend this to a friend
Pros mentioned:
Oled quality
Rated 3 out of 5 stars
Returned
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Moreso good for movies! Live sports was disappointment.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hello there, BobbyA. Thank you for sharing your experience with us. We understand your inquiry regarding the motion performance during live sports on your LG - 83" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025). We understand that the picture quality for sports didn't meet your expectations compared to its performance with movies. To enhance your viewing experience, we suggest adjusting the "TruMotion" settings within the Picture options to "Smooth Movement" or "Selection" to better handle fast-paced action. https://www.bestbuy.com/product/lg-83-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZ7Y For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Rated 4 out of 5 stars
Decent
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Oled brand that is affordable but picture quality left much to be desired
I would recommend this to a friend
Rated 5 out of 5 stars
Great TV!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is excellent with all the modern features!
I would recommend this to a friend
Rated 1 out of 5 stars
Very Unhappy!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought and paid for one back in mid November, my order was delivered to the Brownsville store and when I arrived for my scheduled pick up, it had been sold! Ordered again, went today as scheduled, has not arrived! Not a happy camper!
I would recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Ernest. Thank you for reaching out and sharing your experience with your LG TV (OLED83B5PUA) model. We understand the importance of receiving your order as scheduled so you can enjoy your new product without delay.
Since delivery and pickup logistics are managed by the retailer, we recommend confirming the latest tracking details with the Brownsville store directly and checking the order status through Best Buy customer service at 888-237-8289. Once your TV arrives, you can find helpful setup and usage guides here: https://www.lg.com/us/support/product/lg-OLED83B5PUA.AUS. If you need further assistance after checking with the retailer, please send us an email at [email protected] so we can support you directly. ^Juvy
Rated 1 out of 5 stars
NOT Happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Speakers blown after 2 weeks. Must use sound system if I want to hear the TV. Best buy has no replacements and they'er not sure when LG will send more TVs.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, there. Thank you for reaching out. We understand how important it is for your new LG TV (OLED83B5PUA) model to deliver great sound right out of the box, and we appreciate you sharing what happened with the speakers failing so quickly and the difficulty getting a replacement from Best Buy.
One helpful step you can try—if you still have the unit—is checking Sound Output → Internal TV Speaker in the audio settings to confirm the TV isn’t defaulting to an external device or an audio processing mode that could mute or distort the speakers. More guidance here: https://www.lg.com/us/support/product/lg-OLED83B5PUA.AUS. We’d be glad to take a closer look into this situation for you and explore what options may be available. Please send us an email at [email protected] so we can assist you directly. ^Juvy
Rated 1 out of 5 stars
Worst tv ever
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this tv because it was on sale. The tv stopped working after an hour Best Buy installed it. Last time I buy LG, I should have paid the extra money for the Samsung tv :/
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Matthew. Thank you for sharing your experience with the LG TV (OLED83B5PUA) model. We’re glad you chose LG for your home entertainment setup, and we’d like to help get things back on track.
If your TV stopped working shortly after installation, we recommend performing a power cycle: unplug the TV from the wall outlet for about 60 seconds, then plug it back in and power it on. If the screen remains unresponsive, try pressing and holding the power button on the remote for 10 seconds to reset the unit. You can also visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865OLT for troubleshooting steps tailored to your model. If you’d like further assistance, feel free to email us at [email protected]. We’re here to help. ^Juvy
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Tv is spectacular…
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is rich and bright; and the blacks are dark. Great TV, and the installation was quick as well.
I would recommend this to a friend
Rated 5 out of 5 stars
Extreanly Satisfied with my purchase.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Deluvery was right on time. Both driver and passenger PJ were very professional. Knew mission of what I wanted and proceded to do more than what I was looking for. Measured the cabinet under the wall mounted TV to make sure it was centered. Went over how high we wanted to mount TV. Showed us exact height. Went over all my options and when they left I could do everything I wanted and needed for channels. Cleaned up all the waste. PJ even put ties on excess cord for easy cleaning. To say the least we were totally satisfied. Ralph Peterman/Mary Jo Peterman
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best starter LED tv
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality and very vivid.
It’s what we are looking for in a TV. Crisp and sharp resolution
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent Picture
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I EXCELLENT PICTURE QUALITY and budget friendly!!!
I would recommend this to a friend
Rated 5 out of 5 stars
VERY GOOD OLED TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
LG makes some of the best OLED TV’s. Picture is great with deep blacks. Watching video in HDR or 4K looks amazing. I own several OLED and will continue buying LG.