The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 173 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
its nice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
its nice. got a good deal on an open box item. very happy so far
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV, size is awesome, picture quality is fantastic, and happy with the on-board apps. The sound is a little lite, but I use a home audio system so that doesn't bother me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The television is very nice but I had a lot of difficulty after the purchase. First, while I was a Geek Squad member, I was charged $179.99 for "basic TV mn" and $69.99 for "add on Smart TV configuration" AND $49.99 for "Add on Video devise set-up". I was told by the salesman that they would install the TV and go over everything so that you will know all of the features. I told him that I had purchased a 6 piece Sonos system and it was not synch with my 75" Sony TV that the 83" LG OLED was replacing. He said that the installer would make sure that the Sonos system was in synch.
When the installers got to my place, they told me that they are allotted 35 minutes for the install. When they took down the 75" Sony, they informed me that it would be a better install if they removed my existing bracket and use one he has on the truck for $179.99. They mounted the TV, moved the Sony into the hallway around the corner (the installer said she had a bad back), and left.
I went to the Best Buy where I purchased the LG OLED and told them that I felt something was wrong. The Home Theater manager looked up my account and told me that he would "comp" me a Geek Squad 55 minute consultation to go over the features, synch my Sonos system and answer any questions that i had. He came out, synched the Sonos system, did some adjustments (not explaining what he did) and signed off on his consultation asking me if we had any questions. As a side note, he brought somebody with him who did not add anything to the consultation, barely spoke English, and fell asleep on my leather chair. I wasn't sure if he was a trainee, but he wasn't a very good representative of Best Buy.
Hi, Bobl. Thank you for sharing your experience with your LG TV (OLED83C5PUA) model. We understand the importance of having a smooth setup process—especially when you’re integrating a premium TV with an existing audio system like your Sonos setup. It’s great to hear that you’re enjoying the television itself, even though the post‑purchase experience didn’t unfold the way you expected.
To optimize your unit, ensure eARC is enabled for better audio sync with your Sonos system. Check this by navigating to Settings > All Settings > Sound > Advanced Settings > HDMI Input Audio Format, and confirm the HDMI port connected to your Sonos is set to eARC. This ensures stable audio passthrough and enhances performance. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED83C5PUA.AUS. We're happy to assist you directly. Please email us at [email protected] for further support to ensure your setup works as desired. ^Juvy
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
C5 Lg TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing Tv and the Sales guys were extremely helpful in getting it done !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only complaint so far is inability to institute level volome. Seem to be the built in norm lately, watch a show and get the commercial blasted at you.
other issue is that you have to have 2 remotes to operate, One for TV and one for Dish.