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Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $5,399.99

Customer reviews

Rating 4.9 out of 5 stars with 124 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality of the 83" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). Many appreciate the crisp, clear image and impressive screen size. The excellent visuals are a consistently praised aspect of this television. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 124 reviews
  • Rated 5 out of 5 stars

    Best purchase ever made!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works awesome! Picture quality is vibrant and crisp, making movies and games look amazing. The sound is clear and immersive, a major upgrade. Brightness is fantastic, even in sunny rooms. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG QLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service. Picture is clear as day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! The picture is amazingly clear. We recommend this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    good tv like sony oled better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is good would have went with a sony if i did it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 83” C5 is a great looking tv. Tjhis is my 3rd LG. I have a 77” CX and a 55” C4. My only complaint is the remote control which can be a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Popcorn and a Lot of Movies

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and clarity are incredible for an 83in screen. Easy set up and good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83 OLED C5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv has great picture. sports and movies are exceptional The remote could be a little more user friendly.It can be very touchy to operation and get the pointer on the application you want.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    83" C5 LG OLED evo AI

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. No user manual came with it. So it's taking this old school guy a long time to figure out all the features and how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. The blacks are dark, and the Dolby Vision is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this tv. Great purchase! The purchase process was easy and pick up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    83' LG C5 OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first OLED, and it has not disappointed. It is an award size but not sure i could tell a difference between 85 and 83. I have the sony 75 inch 950H which was a step below Sonys OLED. It is a clear difference. Best Buy sales and open box options are the way to go if your on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice. got a good deal on an open box item. very happy so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG EVO 83” tv AI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tv with the best quality and bought at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ourstanding, large picture. Very impressive across the board

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv worth the money if you catch it on sale great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Tv .. Wish they made a bigger one for the media room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the high cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV. Sharp picture, great color, huge size

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV nice but sales and service need improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is very nice but I had a lot of difficulty after the purchase. First, while I was a Geek Squad member, I was charged $179.99 for "basic TV mn" and $69.99 for "add on Smart TV configuration" AND $49.99 for "Add on Video devise set-up". I was told by the salesman that they would install the TV and go over everything so that you will know all of the features. I told him that I had purchased a 6 piece Sonos system and it was not synch with my 75" Sony TV that the 83" LG OLED was replacing. He said that the installer would make sure that the Sonos system was in synch. When the installers got to my place, they told me that they are allotted 35 minutes for the install. When they took down the 75" Sony, they informed me that it would be a better install if they removed my existing bracket and use one he has on the truck for $179.99. They mounted the TV, moved the Sony into the hallway around the corner (the installer said she had a bad back), and left. I went to the Best Buy where I purchased the LG OLED and told them that I felt something was wrong. The Home Theater manager looked up my account and told me that he would "comp" me a Geek Squad 55 minute consultation to go over the features, synch my Sonos system and answer any questions that i had. He came out, synched the Sonos system, did some adjustments (not explaining what he did) and signed off on his consultation asking me if we had any questions. As a side note, he brought somebody with him who did not add anything to the consultation, barely spoke English, and fell asleep on my leather chair. I wasn't sure if he was a trainee, but he wasn't a very good representative of Best Buy.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bobl. Thank you for sharing your experience with your LG TV (OLED83C5PUA) model. We understand the importance of having a smooth setup process—especially when you’re integrating a premium TV with an existing audio system like your Sonos setup. It’s great to hear that you’re enjoying the television itself, even though the post‑purchase experience didn’t unfold the way you expected.

      To optimize your unit, ensure eARC is enabled for better audio sync with your Sonos system. Check this by navigating to Settings > All Settings > Sound > Advanced Settings > HDMI Input Audio Format, and confirm the HDMI port connected to your Sonos is set to eARC. This ensures stable audio passthrough and enhances performance. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED83C5PUA.AUS. We're happy to assist you directly. Please email us at [email protected] for further support to ensure your setup works as desired. ^Juvy LG

  • Rated 5 out of 5 stars

    LG C5 OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive. Great color and sound. Could be brighter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV - vibrant, clear, and great features.

    I would recommend this to a friend
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