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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 129 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the excellent picture quality and impressive brightness of the 83" Class G3 Series OLED evo 4K UHD Smart webOS TV. The included wall mount and sleek design are also well-received, along with its perfect size and ease of use. Some customers mention that the remote takes some time to learn how to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-129 of 129 reviews
  • Rated 2 out of 5 stars

    Mounting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up my tv has been awful sitting in my living room now in box Best Buy is not reaching out keep giving me run around

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback about your recent purchase of the LG TV (OLED83G3PUA) model. We're sorry to hear that you're facing difficulties with mounting your TV and that our customer service team hasn't been able to assist you effectively. We strive to provide excellent customer service and ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, you can reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was ok.... Problem: I ordered the specific stand, never came, went to store got no answers. Best Buy cancelled my paid purchase without asking me (unacceptable) and left me hanging without solution for TV stand only.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Ernesto. Thank you for your feedback. It’s frustrating to hear about the issues you faced with the TV stand for your OLED83G3PUA and the experience you had with Best Buy. It’s important that you receive the correct accessories and support you paid for.

      For issues with orders and cancellations, we recommend contacting Best Buy directly, as they handle these aspects of the purchase. If there are any product-specific concerns or if you need further assistance, please send us a private message on social media @LGUSSupport. We’re here to help resolve any issues related to the product itself.—Junel LG

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    83 inch Lg G3 is stunning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 83 inch LG G3 tv in store that was on an open box. Best Buy customer service was great in letting me inspect the TV before purchase and the TV was flawless, just missing a box. They delivered the TV and we mounted it in our basement. I really like the mount provided by LG that makes the TV flush with your wall. Visually appealing not seeing a large TV sticking out. Color/Brightness: this is a stand out feature of this TV. Brightness without any blooming issues. No issues with brightness changing mid-scene or while at the same picture like I've seen on some QLED TV's. Very wide color gamut that provides such vibrant looking picture. Picture quality: supurb! Movies and TV shows like so life like. My wife made the comment "it's amazing how you can see every little detail in the fabric on peoples clothes". No flickering, jutter, or blurring. Processing is fantastic and makes low quality content look better. Contrast is best of the best with this TV. Sound quality: sound is on par with the better TV's on the market. It has good sound that you don't need to add a sound system unless you really want to have that theater type feel. We easily could have gotten by without it, but because it's our primary TV, we added a soundbar. The only negative I can think of is mounting this TV yourself can be a little bit of a challenge. We had to use our own anchors for mounting as the pilots that came in the package pulled right out of the wall. And the TV is rather heavy, so I'd probably pay for someone to mount if you're not experienced in mounting heavy objects. I love this TV and highly recommend it to anybody with high picture quality and processing standards. You will not be disappointed!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just average picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black lines across the screen and the picture is NO different from the c2 and its 2k cheaper. I returned it and bought the lg c2

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there! We make sure to consistently meet the expectations of our customers, and your review is extremely valuable to us and will not go unnoticed. Please provide your thoughts and suggestions on our LG feedback page as well, at https://www.lg.com/us/support/feedback, so that our specialists teams can make future product and customer service improvements. ~Rita LG

  • Rated 1 out of 5 stars

    Worst retailer of all tome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience I’ve ever had. I’ll never use Best Buy again

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience on the LG OLED TV (OLED83G3PUA) model. We understand the negative experience you had and any inconvenience caused. We strive to provide excellent service to all our customers, and unfortunately, we fell short of your expectations. We value your feedback and will use it to improve our services. If there's anything specific you would like to discuss, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Huge OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a LG 55 in OLED that I had for a few years. Worth worth single penny

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! Thanks for the kind words! We're glad to hear that your upgrade is going so well, and that your new TV is living up to all the hype. Be sure to let us know if we can ever help! ^Ian LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fantastic, we love it. It was great for football watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CGX sale is $1k less than anywhere else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Coast Guard Exchange is selling the 83" (OLED83G3PUA) for $1k less at $3,999.99 with Free Delivery, no tax

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this one if you have connectivity issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this TV if you have any connectivity issues. I have had this TV 3 month and it can't hold a connection to the Wifi at all. I have unplugged it and let it reset. I bought an additional eero station. The TV cant find Wifi that is working for all my other devices in my house. My only recourse is to ethernet the TV and see how that goes.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, ChristianS. Thank you for sharing your experience with the LG OLED TV (OLED83G3PUA) model. We're truly sorry to hear about the connectivity issues you've faced. Your feedback is crucial, and we're committed to addressing this matter to enhance our product performance. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-to-a-wireless-network-CT10000018-20153143434591. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG

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