The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 134 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Very Bright and Colorful OLED
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from a CX, what an upgrade, incredible TV.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Video is pristine and should be at the G5 price point. I cannot believe how pathetically poor the audio is! To promote itself as enabling Dolby Atmos, I expected much more quality emanating solely from the television. I had to turn the volume close to maximum just to have adequate sound projection in the room the television is mounted (16’x18’). I SHOULD have returned this LG, but after already having invested my time and paying additional mounting fees, I purchased a soundbar. I should NOT have had to do so, as I expected sufficient sound quality without any additional financial investment… I wonder if LG intentionally manufactored the G5 with below average audio to influence the purchase of a recommended LG sound bar. I did NOT buy an LG sound bar and purchased a Klipsch Flex 200 to enable high quality audio to match the high quality video… LG, you should be ASHAMED!
Hi there, DanC. Thank you for sharing your experience with us. We understand that your experience with the LG 83" Class G5 Series OLED evo TV didn't meet your expectations regarding the webOS interface and remote control. We understand your inquiry and appreciate your positive feedback on the OLED display performance. https://www.bestbuy.com/product/lg-83-class-g5-series-oled-evo-ai-4k-uhd-smart-webos-tv-with-one-wall-design-2025/JJ8VPZTZC2 For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Rated 5 out of 5 stars
New TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The staff is so professional and accommodating
They did a great job
Customer Svc is HORRIBLE & don't honor price match
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This reviewer received promo considerations or sweepstakes entry for writing a review.
By far, the worst Customer Care department I've ever interacted with.. They are unresponsive, negligent, and clueless.
Additionally, they don't honor price matching, even when the item is listed on their OWN Best Buy website. They claim there are "3rd party sellers," even though they are listed on bestbuy.com
Very disappointing and they lost a long-time customer.
Hi, Scott. Thanks for sharing your thoughts on the LG TV (OLED83G5WUA) model. We appreciate your honest feedback, and we totally get how important it is to feel supported during your purchase journey.
Just a heads up, while LG doesn’t directly handle pricing or promotions on third-party retail sites like Best Buy, it’s a good idea to check out the seller details on the product page. Sometimes, items sold by third-party vendors might not qualify for LG’s price match policies, even if they’re listed on big retail platforms. If you have any concerns, you can reach out to Best Buy customer service at 888-237-8289. They’ll be happy to help you out and discuss any solutions. And if you want us to take a closer look or need more assistance with your OLED TV, just send us an email at [email protected]. We’re here for you! ^Juvy
Pros mentioned:
Brightness
Rated 5 out of 5 stars
Amazing!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The LG 83" G5 Series OLED evo is a cinematic powerhouse that redefines home entertainment with its jaw-dropping Brightness Booster Ultimate and Alpha 11 AI Processor Gen2. Sports are delivered with incredible fluidity thanks to the native 120Hz refresh rate (boostable to 165Hz for gaming) and OLED Motion technology, while movies transform into a theater-like experience with perfect blacks and the vibrant precision of Dolby Vision. Its sleek, flush-to-wall One Wall Design makes the massive 83-inch screen look like a piece of art, and the intuitive webOS paired with the Magic Remote makes finding your favorite content effortless. If you want the absolute pinnacle of picture quality and immersion for everything from the big game to the latest blockbuster, this is the gold standard for 2026.