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Customer Ratings & Reviews

$4,999.99
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Comp. Value: $6,499.99

Customer reviews

Rating 4.8 out of 5 stars with 129 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the incredible picture quality of the 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV, with many noting the outstanding OLED quality and crystal clear brightness. Reviewers are also impressed with the TV's deep blacks. Overall, the picture quality seems to be a major selling point for this model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 129 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv you can get beats all others in all areas and aspects

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful video, below average audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is pristine and should be at the G5 price point. I cannot believe how pathetically poor the audio is! To promote itself as enabling Dolby Atmos, I expected much more quality emanating solely from the television. I had to turn the volume close to maximum just to have adequate sound projection in the room the television is mounted (16’x18’). I SHOULD have returned this LG, but after already having invested my time and paying additional mounting fees, I purchased a soundbar. I should NOT have had to do so, as I expected sufficient sound quality without any additional financial investment… I wonder if LG intentionally manufactored the G5 with below average audio to influence the purchase of a recommended LG sound bar. I did NOT buy an LG sound bar and purchased a Klipsch Flex 200 to enable high quality audio to match the high quality video… LG, you should be ASHAMED!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and advice, a big selection to choose from. Salesman was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I’ve had so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has been amazing since I purchased it. It’s really bright when playing on the PS5 and watching movies. Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best TV ever!!! The only one that increases in price on black friday!! lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    G5 is premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are vibrant, excellent for a bright room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rev=iew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and timely delivery of items to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful just beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a high end TV make sure you get the AudioQuest powerquest 707 and it will make you Picture quality 10 times Better and the sound Really Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation process was great. All questions were answered and I was pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s called best buy because it’s the BEST.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why go anywhere else, when best buy truly do what they say. Amazing service and experience that demonstrates how to be the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ai Lg G5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price it’s really fantastic I will recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!! Thank you Best Buy for making it happen, a dream come true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV of high quality content Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like a replica of my iPhone. Everything I do, I can do it with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is so professional and accommodating They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen on the market. Rated #1 OLED for past 5 years minimum. Well deserved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV on the market, but not sunny rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV but not for Sunny rooms. Too much glare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive for what was received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, very poor options for app. Many common apps not available or compatible (netflix, apple tv, nba , etc)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Svc is HORRIBLE & don't honor price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, the worst Customer Care department I've ever interacted with.. They are unresponsive, negligent, and clueless. Additionally, they don't honor price matching, even when the item is listed on their OWN Best Buy website. They claim there are "3rd party sellers," even though they are listed on bestbuy.com Very disappointing and they lost a long-time customer.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Scott. Thanks for sharing your thoughts on the LG TV (OLED83G5WUA) model. We appreciate your honest feedback, and we totally get how important it is to feel supported during your purchase journey.

      Just a heads up, while LG doesn’t directly handle pricing or promotions on third-party retail sites like Best Buy, it’s a good idea to check out the seller details on the product page. Sometimes, items sold by third-party vendors might not qualify for LG’s price match policies, even if they’re listed on big retail platforms. If you have any concerns, you can reach out to Best Buy customer service at 888-237-8289. They’ll be happy to help you out and discuss any solutions. And if you want us to take a closer look or need more assistance with your OLED TV, just send us an email at [email protected]. We’re here for you! ^Juvy LG

  • Pros mentioned:
    Black level, Brightness, Picture quality

    Rated 5 out of 5 stars

    Best tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture ever. True black and great brightness and clarity

    I would recommend this to a friend
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