Rating 4.6 out of 5 stars with 52 reviews
See more imagesHighly rated by customers for:
KiloSierra Posted
Great blacks for a mini led tv, not quite oled picture but great value buy.
TamratT Posted
Great product (LG TV 85") I like this item and recommend for others to buy it
Frank42 Posted
Disappointing experience – aggressive sales tactics and a “price match guarantee” that’s basically a trap. I went to Best Buy specifically for a 85” TV that was advertised with their 60-day price match guarantee. The salesman pushed hard, swore up and down that if the price dropped anywhere (including Best Buy itself) within 60 days, they’d refund the difference no problem. Felt pressured into buying that day because “stock was low” and “the deal wouldn’t last.” Two weeks later the exact same TV went on sale for $400 less at multiple retailers, including Best Buy’s own website. Called customer service to file the price match claim and was told, “Oh, price protection claims have to be processed the same day the lower price appears or the system automatically denies it.” Nowhere during the ‘pitch’ was this same-day rule mentioned. Another rep later admitted it’s a common issue. The TV itself is fine, but Best Buy’s high-pressure sales and this bait-and-switch price match policy left a terrible taste. Feels deliberately designed to make claiming the guarantee nearly impossible. Will be buying directly from the manufacturer or somewhere with transparent policies next time.
Posted
Hi, Frank. Thank you for sharing your experience with your LG TV (85QNED92AUA) model. We value your feedback and want to ensure you’re getting the most out of your TV. While the price match guarantee is a policy set and enforced by the specific retailer, we are glad to hear that the TV itself is performing well. We’d like to help you maximize its features.
One step you can try to enhance your viewing experience is running the Picture Test available in your TV’s settings menu. This helps confirm that your display is optimized and functioning correctly. For more guidance, visit https://www.lg.com/us/support/product/lg-85QNED92AUA.AUSQ. If you have any questions about the features or performance of your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
ShelleyV Posted
Still waiting for installation but sales team were very helpful
Rere Posted
Did not get a chance to watch the tv due to the User Agreement would not download. However the tv did look good powered on.
Posted
Hi, Rere. Thank you for reaching out to us. We understand the importance of getting your LG TV (85QNED92AUA) model fully set up. One helpful step you can try is connecting the TV to a different network, such as a mobile hotspot, and then attempting the User Agreement download again. Manual Agreement Update: Network compatibility or firewall settings can sometimes block the initial agreement from loading. For more guidance, visit https://www.lg.com/us/support/product/lg-85QNED92AUA.AUSQ. We’d be glad to take a closer look into this with you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your full name, contact details, and any details about what happens when the download is attempted. ^Juvy
KevinB Posted
I received the TV with a big scratch down the middle sent email no answer. Tech also left a hole in my entertainment center. TV itself is awesome and i recommend it!
Posted
Hi, Kevin. Thanks for sharing your experience with the LG TV (85QNED92AUA) model. We’re glad to hear you’re enjoying the TV’s performance, even though the delivery didn’t go as smoothly as expected.
For the scratch on the screen, we recommend running a Picture Test by going to Settings > Support > Picture Test to confirm whether the scratch is affecting display quality. If it is, and the unit was delivered in that condition, we suggest contacting Best Buy customer service at 888-237-8289 to report the issue and request a resolution. For more details, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If you’d like us to assist further or help follow up on your email, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
YanL Posted
Has blue line from top to bottem. And not too clear or good color presentation.
Posted
Hi, YanL. Thank you for reaching out about your LG TV (85QNED92AUA) model. We understand the importance of having a clear, vibrant picture on your TV, and a vertical blue line, along with poor color quality, definitely isn’t the experience you should be having.
One helpful step you can try is performing a Picture Test by going to Settings → Support → Picture Test. If the blue line appears during the test, it typically indicates an issue with the panel or internal connections rather than the source device. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. We’d be glad to take a closer look at what’s happening. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy
MDAcie Posted
Excellent purchase! could not be more satisfied with the color, sound and ease of use quality.
JohnE Posted
Love this 85" 4K LG TV. Great color and sharpness. The control panel for the Apps take a little bit of time to get used to. I just wish the TV industry would get together on standardizing on a multifunction remove that can be programed for multiple devices that get connected to these "smart" TVs.
NaimA Posted
Looks good in the living room pictures perfect color nice
TMack Posted
Amazing TV! Bought as a lower priced alternate for an OLED. Does not disappoint! Menu setup a bit quirky but doesn’t detract from the unit itself!
JaceJ Posted
Fantastic TV. LG has done it again! Great picture day and night.