Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 109 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the great picture quality of the 86” Class 80 Series QNED 4K UHD Smart webOS TV (2024). The size of the TV is also pleasing to customers. However, some customers have noted that the TV is heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-109 of 109 reviews
  • Rated 5 out of 5 stars

    LG 86QNED80

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. I have no regrets, this TV is a top tier quality for movies, shows, gaming, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not as good as i thought it would be. Six remaining characters

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A little "temperamental" TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes its sweet time to adjust the image. With any app, it takes at least 3 or 4 minutes to get a clear HD image. Not crazy about this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quite a disappointment, picture-wise

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not as clear as I anticipated for a newer and supposedly more advance technology than our older tv of a different brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lg tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the color be bright Vibrate, it looks the same as my curve t. V, I'm kind of disappointed. I like my Samsung better than Lg i'm sorry

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Donald. Thank you for taking the time to share your thoughts on the LG TV (86QNED80TUC) model. We hear you, and we completely understand how important vibrant color and visual performance are when choosing a new TV. While everyone's viewing preferences can differ, we'd love to help you get the most out of your LG QNED TV.

      A simple step you can try is adjusting the Picture Mode Settings. Just head over to Settings > All Settings > Picture > Picture Mode. If you want a brighter, more vivid picture, switching to Vivid Mode or tweaking the OLED Light and Contrast levels can really help. If you need more tips, check out this link: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034.

      We’re here for any further assistance with custom picture adjustments or anything else you might need. Feel free to drop us a private message on social media @LGUSSupport so our team can help you directly. Enjoy your viewing experience! ^Juvy LG

  • Rated 1 out of 5 stars

    Never came

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order got rescheduled 2 times order it on Jan 3 was supposed to be here on 6.. now it’s on Jan 24.. I will update when I get the tv … I was told unseen circumstances and truck never came ….

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the delayed delivery of your LG TV (86QNED80TUC) model. We understand your concern about the delivery schedule being changed multiple times. We strive to provide excellent services and ensure a smooth experience.

      While delivery timelines can occasionally be affected by unforeseen circumstances, we truly appreciate your patience throughout this process. If there’s anything we can do to assist in tracking your order or facilitating communication with the delivery team, please don't hesitate to let us know.

      Once your TV arrives, we hope you’ll enjoy its incredible picture quality and advanced features. If you need further assistance, feel free to send us a private message on social media @LGUSSupport; we’ll be happy to help.

      We look forward to hearing an update from you soon and appreciate your understanding. ^Juvy LG

  • Rated 1 out of 5 stars

    Pay more and buy a QLED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged on arrival. From what I could see on it, the color was very lackluster, and not very sharp along the edges of any object onscreen.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Steve. Thank you for sharing your experience with the LG TV (65QNED90TUA) model. We understand your concern about your unit arrived with screen damage, and noticing dull colors and an overall bland picture quality. We strive to provide high-quality products that exceed our customer's needs and expectations.

      For the dull color issue, it’s possible that the picture settings may need adjustment. You can try adjusting the brightness, contrast, and color saturation settings to enhance the picture quality. Also, setting the TV to Vivid Mode can sometimes help improve color vibrancy.

      Since the unit arrived damaged, we highly recommend reaching out to the retailer (Best Buy customer service) at 888-237-8289 or LG’s customer support to initiate a return or replacement for the defective TV. Please send us a private message on social media @LGUSSupport, and our team will assist you in getting this resolved. ^Juvy LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My First 86 Inch Set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not opened the container and tv is not set up yet. I believe that I will be pleased with this set. I have not seen one bad review concerning this set. So I am happy with the size and purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent blacks and colors, easy mount install, had geek squad install

    I would recommend this to a friend
Sponsored