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Customer Ratings & Reviews

Your price for this item is $2,299.99

Customer reviews

Rating 4.5 out of 5 stars with 93 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, large screen, and color of the LG 86" Class 85 Series QNED Mini-LED 4K UHD Smart webOS TV (2022). They describe the picture quality as amazing and beautiful, and appreciate the large screen size for an immersive viewing experience. The vibrant colors and excellent contrast are also highlighted as key features. However, some customers have encountered issues with the display and remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-93 of 93 reviews
  • Rated 5 out of 5 stars

    Amazing inlove

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing, good quality of video. For the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfy with this LG tv. the 4k graphics was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly appreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in timely manner. No regrets. Thank you Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I love this TV it is so amazing the quality is superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video and awesome installation by Geek Squad folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg4life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the 2nd best tv brand and model. Only to its new C2 series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture doesnt look as bad as I thought, overall not disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned after experiencing flickering display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv which ended up with flickering display within a month. Returned it

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly LG

  • Rated 1 out of 5 stars

    Dont buy from best buy !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV and the remote will not with TV. Geek squad extended in home warranty has been no help. 1 month so far with this TV in my house not working and they can't resolve it . Skip LG and most definitely skip best buy

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for taking the time to share your experience with the LG TV (86QNED85UQA) model. We're sorry to hear about the issues you've encountered with your TV and the service provided. We aim to provide good products and great service to ensure a smooth and seamless experience. In the meantime, you may visit https://www.lg.com/us/support/help-library. For more help, you can reach out to us on social media at @LGUSSupport so we can help you further. ^Juvy LG

  • Rated 1 out of 5 stars

    Bad picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not crisp, colors dark, not vibrant. Even with a 4k blu-ray player and disc, horrible picture. Returned it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is a joke! Not worth the price point. Too much unfiltered noise in image

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for providing us with your valuable feedback with the LG - 86" Class 85 Series QNED Mini-LED 4K UHD Smart webOS TV. This will be considered for our continuous improvement. Should you have any additional inquiry or concerns please don't hesitate to message us on Facebook or Twitter through @LGUSSupport, and you can always count on us to assist you. ^James. LG

  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience With total tech service geek squad . Horrible .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worsted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have good quality for gaming or live tv, but it's okay for movies

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

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