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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 96 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-95 of 95 reviews
  • Rated 4 out of 5 stars

    Great but needs sounds system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is visually amazing but if you buy this it needs a sound system for the base and treble missing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    86” TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to seeing TV up on the wall as we are waiting for it to be delivered and installed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Sucks. Can't rate the TV. Purchased on 11/4 for a 12/5 i stall. Confirmed install on 12/4. They called at i stall time to tell me they had to reschedule for 12/17 because they had too many orders. That was the reason I purchased before black Friday. They could'nt care less. They can keep their crap, their crappy customer service and my tech subscription. They have gone down hill very quickly.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ed. Thank you for reaching out and sharing your experience with your LG TV (86QNED85AUA) model. We understand the importance of having your new television delivered and installed on time so you can enjoy it as planned.

      While delivery and installation scheduling are managed by the retailer, once your TV arrives, you can ensure it’s set up correctly by connecting it to a dedicated power outlet and checking that HDMI or other input cables are firmly in place. Running the initial setup menu will also confirm that both picture and sound are functioning properly. You can find helpful setup and usage guides here: https://www.lg.com/us/support/product/lg-86QNED85AUA.AUS. If you need further assistance after your unit is delivered, please send us an email at [email protected] so we can support you directly. ^Juvy LG

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Massive Screen, Incredible Picture Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 86" QNED evo MiniLED has completely transformed our living room. The picture quality is incredibly sharp with vibrant colors and deep contrast, especially on sports and 4K streaming content. The brightness and MiniLED backlighting really make the screen pop, even during the daytime with natural light in the room. The webOS interface is smooth and easy to navigate, and the AI picture enhancements automatically optimize the viewing experience without needing to constantly adjust settings. At 86 inches, it truly feels like having a theater at home. If you're looking for a premium large-format TV that delivers both performance and presence in a living space, this one absolutely delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Purchaser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sharp and colorful picture. Looks great in the space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG QNED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is more than we need or understand. I know that this TV was not meant for older adults. We probably do not get the full advantages offered by this product. It is a great TV for younger adults that relish in the more modern things of items. Otherwise, it is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality excellent, very bright and overall a good experience loading the apps and going through them quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86 inch is life size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for my sports and movies. Several years ago I owned a LG that’s was great than and I still like them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Easy setup and the picture quality is vibrater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great within budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this size is really great, but it is really heavy to put up at Mount. The picture quality is OK but if you can spend more money by the better version or go to an OLED because it’s worth the money..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brings the movie theatre home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, excellent delivery and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try an LG TV after my Samsung felled me, less than 2 years after purchasing it. I haven’t had any issues with the LG, so far, but it has only been a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a great tv. Installation and training went smoothly, on time, and both technicians were excellent and extremely helpful in setting up the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture and good price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, good price. Sound is not great. Requires a soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tav

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall, with good clean colors and brightness.

    I would recommend this to a friend
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