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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 26 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers regard the 86" Class 90 Series QNED Mini-LED 4K UHD Smart webOS TV's picture quality as great.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    BLOOMING ON THIS TV IS HORRIBLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This $3,000 dollar tv is trash in the dark. Awesome in bright spaces but sucks as a movie theather. Just buy if you going to use it outside.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Former customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Not happy with Best Buy pricing policy. The price drop down $400. I notice the price change after 21 days of purchase which outside the return window.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.^Venette LG

  • Rated 1 out of 5 stars

    BUY A SAMSUNG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is nothing but a headache. This is the 2nd LG TV in the home and I completely forgot the LG store rarely ever works! It has been 3 weeks and I don't even have all the apps I want downloaded. It took 3 days to properly connect to wifi for reasons unknown. And to top it all off good luck finding the proper wall mounts for this TV! It literally is sitting on my floor. Barely even get to watch it due to this. This TV has been a total nightmare if I could return it I would!!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86" QNED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is incredibly vibrant and clear. Love this TV, LG is the best brand for the money for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV nice picture and sound . Also good price and value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's as bad as most people say it is.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's as bad as most people say it is. However if you have a dark room no lights to reflect in it and you can sit right in front of the TV it is a great picture...after you tweak it. The bad is you can't sit to the side or have any and I mean any lights on. It's the worst IPS screen I have ever seen. Not only that lots of blooming so having more LEDs (mini LEDs) did nothing. Just go OLED, bit the bullet and just buy OLED. These LCD/LED TVs are junk and you will end up with FOMO.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

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