Customer Ratings & Reviews
- Model:
- 86QNED99UPA
- SKU:
- 6461909
to a friend
Defective Panel returning it! No stock/Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first bad experience in TV buying, bought it on 10/14/2021 and got it mounted on 11/07/2021. Geek Squad did an excellent job of mounting above fire place, but all my happiness short lived. This TV got following issues... 1) Strong banding leads to dirty picture effect especially in monochromatic backgrounds 2) Very slow software 3) Frequently disconnects from wifi 4) Poor local dimming performance 5) Not natural looking colors 6) The Mother of All issues - Sporadic pixelated and distorted picture ( photos attached) , not sure when it would happen but it happened while watching Netflix and youtube. Am still proud owner of Samsung Plasma(51 inch), LG OLED (65 inch) and SONY LED (75 inch), VAVA Laser TV, but this is the first time bad experience.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Perfect balance of price, quality and features.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First things first. This is an EXCELLENT TV. And anyone considering it would most likely be beyond satisfied with their purchase - deep inky blacks, bright and vibrant colors, wide viewing angle, nearly non-existent light bleed and blooming. While the source really impacts image quality, it upscales 4K and HD content impressively well. SD… not so much. Also the backlight has trouble keeping up in scenes that hop back and forth between light and dark. But that all goes away with some minor tweaks in image settings. It’s not a perfect TV, but it pinches WAY above its weight class when it comes to similarly priced 8K screens at this size.
I would recommend this to a friendSorry I ever purchased this pathetic TV from LG
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display on the TV went bad within 6 months of use. LG assigned a crew out to repair it. The repair guys had preordered a new display for the TV before their scheduled appointment date. This was about a 2 1/2 week wait period before the repair guys showed up. Upon the repair guys replacing the display panel, it was found that the new replacement panel that LG sent out was DOA because of a tiny crack right in the middle of the screen. Now we are made to wait at least another 2 1/2 weeks before they can acquire and come back out with another replacement display panel. The repair guys told us they have run across this issue of LG shipping DOA replacement panels 4 to 5 times . LG is refusing to compensate us in any way shape or form for having to wait at least a month and a half for the 6 month old broken television to be fixed and what's to say they wont ship yet another DOA panel. Will never by another LG product, EVER. Their product is total garbage, and their repair service is even worse than that.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Worst TV i ever bought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this in December i.e. literally 4 Months ago. We barely used and this TV is already showing background lines and symptoms of burn out. DO NOT BUY THIS PRODUCT!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Close.... so close.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best LCD LG has ever made. Hands down no question. If OLEDs didn't exist, this would be my tv. I ultimately returned for A90J 83". To me, the Sony is just better, but this is a great LCD. Now, how does this compare to the A90J or even the X95J...... Well.
I would recommend this to a frienddamaged tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was delivered and inoperable. Still waiting for another tv. However we now have a new install date based on an email that was received.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you experienced damage from delivery. Thank you for working with your retailer on the exchange. ^Jennifer
Last TV You’ll Ever Need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG QNED is absolutely awesome. It’s the sharpest drop dead most gorgeous TV I’ve ever owned. Period.
I would recommend this to a friendLG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice tv that i am enjoying. Picture quality is awesome and sound production is splendid. I will encourage friends to buy it, if they can.
I would recommend this to a friendOrtiz restaurant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture for price and not smart tv at all definition of color poor
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to provide your review! We value the opinions of every one of our customers and take them into account as we build the next generation of products. ^Chris (TV model 86QNED99UPA)
