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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 301 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the great picture quality and the large size of the 86” Class UA77 Series TV. Many also find it easy to set up and appreciate its performance. Some customers have noted that the volume level could be louder, while others appreciate that the TV is lighter than previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 301 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never bought a LG before, I was always a Samsung girl, but this TV is excellent and the picture is very clear. My husband loves this 86" tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Would suggest! I bought this for an anniversary gift and my husband is very pleased with the first quality. The perfect addition to his man cave.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great TV/Great Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and substantially lighter than the last 86” LG we bought

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and good picture quality so far, only had it for about 2 weeks but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV open box in good condition. The TV was repackaged well and contained all items as if it were brand new. It seems to be working with no issues at this point as I’ve been testing. Picture has been good; sound quality is not the best, but I plan to eventually purchase a soundbar/system. My only complaint thus far is that Best Buy did not complete a factory reset before I purchased it. There were several streaming services that were still signed in by the original purchaser…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful TV I debated going back-and-forth between grabbing a 98 inch or an 86 inch TV and the 86 inch takes up quite a bit of space on the wall so I am 100% satisfied the color is great. The visuals are great especially when watching sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good purchase for the amount of money you have paid. I have always owned lg tv. This tv has a good picture and sound quality. Highly recommend l.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color! I only use LG for all my appliances and electronics! I had tried other TVs but nothing compares to LG- is the best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG tv... Life is really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i do not think you can really complain. Big bold and beautiful colors... a screen so big that it lures you into a trance of true entertainment and excitment full of details and thrills

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great futures. Has a very bright picture quality. Good sound quality I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great experience at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy LG tv from best buy and had a good experience. The stuff was helpful checkout was quick and the product work perfectly. I’d definitely shop here again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV shows are great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the product and we purchased. The sound and the quality of the picture is awesome. I am enjoying watching movies on my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Decided on this one as the LG had darker more realistic compared to the other TV brands.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    An Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased wit my 86” LG UA77 series LED AK UHD smart web OS TV. It is easy to operate and very easy to access the apps set up that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy, this is a gift to my husband an upgrade for his 70 inches. We’re surprised. it’s huge difference is size from 70 to 86.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great picture for the price Best Buy people were really nice in and out of the store fast for pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for Gamers! Needs Audio set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for gaming! I play on an Xbox Series X, and the integrated "Game Optimizer" menu is amazing. You can easily swap between pre-set picture and audio options to best fit your genre of game, making each session the highest quality available! My only complaint is that without a soundbar, the audio is horrific, if not unusable. I use a gaming headset so it isn't an issue, but if you want to game or view movies without a soundbar or headset, it sounds like someone playing their cell phone into a tin can.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, great technology, great perks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent! I didn’t know that LG TV’s have 350 channels. That was a nice extra surprise. Picture quality is great and it has very dynamic compatibility features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG 85” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with amazing picture and terrific audio. The stands that come with them are good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Don't like the OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size but not the OS. Takes a lot to get used to. Works too much like a computer. Needs an easier, user friendly interface like the Roku or fire stick.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Chorelle. Thank you for sharing your experience with the LG - 86 Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). We understand your inquiry regarding the webOS interface. Your feedback is important as we strive to make our features user-friendly.
      https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

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