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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 306 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the great picture quality and the large size of the 86” Class UA77 Series TV. Many also find it easy to set up and appreciate its performance. Some customers have noted that the volume level could be louder, while others appreciate that the TV is lighter than previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 306 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Don't like the OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size but not the OS. Takes a lot to get used to. Works too much like a computer. Needs an easier, user friendly interface like the Roku or fire stick.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Chorelle. Thank you for sharing your experience with the LG - 86 Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). We understand your inquiry regarding the webOS interface. Your feedback is important as we strive to make our features user-friendly.
      https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is good TV. The casing is made of metal, so it's a bit heavy. It's more suitable for placing on a shelf than hanging on a wall. The sound quality is not as loud and clear as the Roku TV I'm currently using. Voice control is not working despite having AI support.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so helpful a they made sure my experience was the best I will continue to shop with best buy thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice but slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal for black friday and the picture is good. Its a little bit of a pain to set up, needs a ton of paswords for apps and theres no magic remote, so typing them in with a plain remote is time consuming and difficult. Also, it seems to process slowly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality for the size and price…………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86 “ TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! Feels like you’re on the field at a football game! Clarity and color outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Constance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with color and sound. 1st time we have 86” TV. We love it . Enjoy family time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG 85” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with amazing picture and terrific audio. The stands that come with them are good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great byy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning everything that it does, but enjoying the crisp picture. My delivery guys were top-notch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend Samsung tv, the size, the picture, the vibrant color it presents you can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful and huge TV for a fraction of the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv! Beautiful and crisp image. Be aware that it’s not an OLED so you will see some backlit bleeding on blacks, but I mean, a tv this big for less than $700.00, it’s a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and Bold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 82” after power surge. Processor is much faster. Recommend getting LG surround sound if needed for a large room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    one big tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful i love it i enjoy ever tv show shows perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV! Excellent color and sound. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV and Picture for the money! It over exceeded my hopes

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv lg 86

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like to trecomemde lg 86 tv nice color volumenp thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86” 2025 LED AI 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We heard rave reviews from a family member who has this tv so, after talking with a geek squad team member we decided to get it for ourselves. The color is amazing and the resolution is great. We went from a 77” to an 86” and so glad we did. So happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lg tv is great. The price was right and that great lg quality picture and sound lg delivers. I came in at the right time and got this item on sale as well. Definitely more bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who needs to go to the theater when you have this at home? I had the older model in a 65" that was great, and this was the perfect upgrade. The picture quality is great and it's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the metal back, good quality. Amazing app, can control from phone.

    I would recommend this to a friend
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