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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 756 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 86" Class UN8500 Series LED 4K UHD Smart webOS TV for its exceptional picture quality and large screen display. Many customers rave about the TV's high-quality display and immersive viewing experience. The TV's price point is also seen as a positive aspect, with customers appreciating the great value they get for the money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-756 of 756 reviews
  • Rated 1 out of 5 stars

    3D lover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not really giving a bad review, i just want to be seen by LG cuz im upset the tv isnt 3d and I love LG 3d tv. Is there anyway to make this 3d ? I actually havent even taken it out the box yet. Ive loved LG since 2011

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    AWFUL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWFUL TV. Wouldnt take the latest update so had to unplug it all the time customer service was worse. just took it back and bought a Sony paid a little more but worth it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I having some problems with the TV but I don't know its so big to return it .

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 1 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks the color is bad sound sucks not a good tv at all

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Very diappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed!! Not able to match rate and rate dopped $400.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Notcool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was messed up and didn’t like it because it was messed up

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv, great size for the theater room. It handles outside light from the windows in the room well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well Rounded Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture Quality and comes with many features. Future proofed my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Man cave tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price 4k looks really good Great sound lots of apps and settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a fantastic purchase! Gonna get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The key is configuration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this TV as a PC monitor. IPS is a huge advantage for our set up. Recent Windows 10 feature is HDR support all the time. In order to get 4:4:4, 60hz, HDR feature, you will need top-class HDMI cable and right set up in your computer's graphic card setting, also only one HDMI port is eARC support. Again, Port, PC setting, TV setting, Receiver setting, Cable compatibility should be matched properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has high quality display. This was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been amazing. It was a great purchase for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently have had this TV for 4 years and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years going strong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this tv for 3 years and it continues to be an amazing tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    86 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 86"SmartTV is everything I can hope for. Delivery was fast and on time.

    I would recommend this to a friend