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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.7 out of 5 stars with 756 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 86" Class UN8500 Series LED 4K UHD Smart webOS TV for its exceptional picture quality and large screen display. Many customers rave about the TV's high-quality display and immersive viewing experience. The TV's price point is also seen as a positive aspect, with customers appreciating the great value they get for the money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 756 reviews
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually advised against this by some die-hard AV enthusiasts because it lacked full array backlighting, which they said was necessary at this size. I decided to go with it anyways and I'm very happy I did. I have it in a basement without a lot of ambient light and the picture quality is great. 4k videos are fantastic and the upscaling on regular HD works extremely well. I hooked it up to a Samsung Soundbar by HDMI and it works great, I can control the volume by the TV remote (I was worried about mixing brands but they work great together). The remote itself is pretty awesome too, it can work like a remote so I've used it to browse the web on the TV. Overall very happy with this TV, particularly at the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Another Best Buy great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful large Flat screen TVs at a fair price. I also love that Best Buy has a price match policy, so I can be confident that I am getting a good price in the market place. Picture is great and easy to operate. Shopping at Best Buy is convenient and the staff are always helpful and knowledgeable. Very happy with their products. And, there are always lots of choices of products. Delivery was also wonderful. The two gentlemen who delivered were courteous and very willing to bring the TV where we needed it. Delivered as promised, on time and in good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mostly for my PS4, it has an amazing image with 4k HDR, ease to setup. It was hard to hang on the wall though, almost 100lbs and super large (77" x 44")

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing, Breathtaking quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every movie or TV show has looked spectacular with this TV. Not to mention the speakers on this are good as well! I wasn’t expecting the speakers to have the capability to hit low and sound full, but it does. Gives me time to save for a good quality soundbar system now. Only complaint I have is the confusing “webOS” software the TV uses, as it is difficult to navigate around if you are new to it. But I solved it by using the voice control from the remote. Though you do have to be specific, otherwise it won’t know what to look for. I was was looking for HDMI CEC controls, and LG calls theirs “SimpLink”. I couldn’t find it anywhere in the general settings, so I eventually asked the voice assistant “SimpLink” and it took me to the menu of general settings. I thought it had worked but I still didn’t see the setting. So I then said “SimpLink Settings” and it had taken me directly to the setting page. I was happy, but they definitely could make it less confusing to navigate around. Other than that, the TV is amazing! Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    One word : "AWESOME"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start, where to start- Okay- this TV "ROCKS"! Look at it-- what more needs to be said-- it's 86" ! It's an LG !, It's 4K UHD ! Picture is crystal clear, We added the LG sound bar- and although the TV Sound is crisp and clear- gotta have the sound bar. Some People will say - "86" -that's to big"--- but--when is the last time you went to a movie theatre and said to yourself - the screen is to big?-- Just do it-- buy this TV and you will never have regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big, beautiful, and so gorgeous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, this t.v. is large. It's quite beautiful and easy to set up. I had zero issues setting it up with my series x or ps5. They both recognize the 4k at 120 hrz. The TV automatically configured for games and even shows up as PS5 or XBOX instead of the standard HDMI 1/2/3/4. Nice touch. Setting up the buttons as shortcuts was nice and configured all my apps in just half an hour. TV is large but once in place it just feels perfect. Wifi works great too. Once connected it stayed connected. Only once did it disconnect but it might have been my router.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    NICE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bit of adjustments with the color, contrast, brightness, and picking the best viewing mode, it looks Great!. The magic remote is cool, very easy to use once you get the hang of it. I bought Tv on sale and saved $750. The speakers on it sound really good. But I bought a jbl sound bar w/free 10inch subwoofer for it. Which I bought on sale for $199. Great sound bar. The jbl sound bar makes TV viewing much more enjoyable. If you can get this TV on sale, get it. You will not be disappointed. I am very happy with this purchase! Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning an LG tv and wow, very impressed. Image is very clear and the colors look awesome. You can’t beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    Great but for how long.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was wonderful at first but after the first couple weeks there was a day when the tv wouldn’t turn on. Unplugged it and plugged and tried again but nothing. Tried the button under the standby light and nothing. Left it as I was frustrated and a while later came back and it worked. Was happy it did but now I’m concerned. There have been a couple occasions where there was no volume too. Turned the tv on and off and the sound came back. It’s working and I love the picture. Gorgeous. Tons of options to manually adjust to get it just how you like. And lots of connectivity options and ability to control by phone via wifi. The LG remote even controls my fire tv. It’s great. But I’m always worried there will be another glitch

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is huge! Upgraded from a 75” TCL and we are very satisfied. We have it hooked up to a soundbar so have never used the built in audio. Picture is clear and crisp. We immediately tested with Planet Earth 4K and were very pleased. Great color. Slight backlighting noticed on movies with the black bars but couldn’t justify another $1000 for the Nano Series. For the price we are extremely happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A+ TV for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV at an outstanding and the hardest part was getting it out of the box. It’s a massive package and I would suggest having a couple extra sets of hands. The picture and functions are great. The OS updates often to add new apps. You’ll want a sound bar/surround sound system to get the best use of this display.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everything is scaled to 4K some applications are not supported like YouTube.... overall solid purchase most disappointed that I didn’t wait longer to purchase at a lower price. Most like the picture, PS4 compatibility, menu accessibility, remote, & slim sleek design. Most disliked is the sound could be a bit better will definitely be purchasing a sound system soon. Also should be an option to close applications that run in background. Greatly slows down preformance and have to manually restart every time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice big screen!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful big screen with vibrant colors. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go Big or Go Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is large and in charge! I The picture quality is great and the internal speakers are actually pretty good. 120hz refresh rate! The LG content store has most every app you could want with the possible exception of HBO MAX as of the time of this review but hopefully they will add that eventually. Remote is pretty good.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      UPDATE: HBO Max is now available in the LG Content Store and is accessible to TVs with a webOS4.0/4.5/5.0/6.0. ^Daphane LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86in TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying I had thisnproduct delivered to my house. The guys who delivered it were very professional and kind. They were also on time and very quick, so thank you for that! Now to the TV itself... we upgraded from a vizio 60in HD tv that is 7 years old, this TV BLOWS THAT TV OUT OF THE WATER! The picture is beautiful of course I have seen better but those Tv's are VERY expensive and what you pay for this TV (I paid $1731 after tax) it is well worth the money, not to mention the pure size of it. It almost feels as though I have a small cinema in my home especially if you have surround sound! There are multiple picture settings to choose from most of them are too dark if you're in a bright room we just leave it on "vivid" and the picture is almost perfect. Gaming is also very awesome on this TV... The speakers that come with the TV sound pretty good but if you have external speakers there is no comparison. If you're on the fence about this TV or others this TV doesn't disappoint and I have ZERO regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with our tv. Great picture, sound, and the controls are easy to use. Really like the ease of the remote control. Plenty of content in the LG App Store & have all the ones we used regularly. All in all very satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    For its price point, excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best tv in its segment. It’s not the brightest tv in it’s segment. But for its price point, it’s excellent. Know what you’re buying. The picture is crisp and clear. It’s easy to use. 86 inches looks great on the wall. Bada bing, bada boom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This thing is huge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this set up in my living room for about a week now. It replaced a 2018 65'' Vizio p seires. Right of the bat its huge. Out of the box the settings were trash. ISF calibrated dark is the one to choose. love the voice feature of the remote but the pointer/mouse thing is taking a bit to get use to. The screen is really reflective compared to the vizio we have to watch with lights off. I have a surround sound system so i cant comment on the quality of the speakers. 4k is awesome! 1080p is great, and any content under that youll start to see a blurry picture. Will plan to have it calibrated ASAP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv size

    Rated 4 out of 5 stars

    Initially broken, best buy service was great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father in law and I put the TV up on the wall, and when we plugged it in it was not working. A panel was busted from what looked like a screw (manufacturer, not from mounting) was put in too tight at the bottom the screen. Was pretty bummed about it but Best Buy was able to replace and exchange very quickly. Was able to get my NFL Fantasy Draft Party in on it; it's very easy to set up. Huge TV and the recent deals made us feel even better about the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the television. At 86 inches its the biggest TV I've ever owned. The colors are great, and the 120 refresh rate makes for smooth motion during fast moving action scenes/sports etc. Its wall mounted in my living room and it makes all my furniture look small.

    I would recommend this to a friend