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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 446 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the 86” Class UP8770 Series LED 4K UHD Smart webOS TV’s excellent picture quality and sound. Many are also pleased with the TV’s large screen and affordable price. While some customers find the TV to be on the heavy side, others have experienced issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 446 reviews
  • Rated 4 out of 5 stars

    Great TV, but No DirecTV Streaming App included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrated that it does NOT include DirecTV Streaming app. I must stream from another device just to watch regular TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service by Best Buy..they have delivered on time and installed and take away the exissting tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the TV! Picture clarity is great we are using it in our media room and we love the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant tv an service very happy with my purchace.Would an will tell people too try Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was great and my tv is awesome. The counter rep who helped me did an awesome job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the buck! Graphics are good too I was going to spend on a nano but I read bad reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86” TV installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very courteous and knowledgeable. Made sure we were completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Tv potentially defective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv quality is good however The tv is brand new and has rarely been used. Once we began using more often we noticed there are black plasma or pixalation spots that will pop up and then go away. The tv may be defective . I am past the return date however it’s still within warranty as I’ve only had for about 2 months. Will be making warranty claim for this potentially defective tv

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 5 out of 5 stars

    Best TV Ever.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have done. Next is the mounting and in wall cord placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 86 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new Tv. Best Buy came and had it on my wall in 1 hour. Professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. The image is excellent volume is high. You do not need a soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV..Big Service on the Installation..!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Great Great..! Thank you. The installation team a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Due to TV weight probably need 3 people to mount on wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay picture!! This TV is not the best out there, color and clarity could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great quality it’s everything that i asked my salesman for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV. LG has been very good every time I have purchased one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great on large open room, works great with Bluetooth surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Amazing!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was so great! Set up was so easy love my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. colors clear. geek squad set up and install was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv excellent. Hook up service they did not want to hook up but did so

    I would recommend this to a friend