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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 446 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the 86” Class UP8770 Series LED 4K UHD Smart webOS TV’s excellent picture quality and sound. Many are also pleased with the TV’s large screen and affordable price. While some customers find the TV to be on the heavy side, others have experienced issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 446 reviews
  • Rated 5 out of 5 stars

    86 inch LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good products. Even in these slow covid times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv and its mounted perfectly on my wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - Large & Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is great and love the way the screen looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, I love it! Never owned a LG tv before until now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best electronics purchase i've made in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 inch LG tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful at the Evansville Indiana store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a little bleed through when screen is black but other than that it’s a great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's go Brandon.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv to watch XXX looks like u are in the movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our media space.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful addition to our basement! Would purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lgtv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality overall....the os a bit disappointing, would be better if it carried android os

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a repurchase.. I actually prefer my older version.. But over all it's decent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    86 LG

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good tv just c need to v learn more about it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very average TV I've owned multiple different types of TVs and for the price it's not worth it basic visuals and sub-par sounds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My big tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used my tv yet but the service was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Vertical Banding, Garbage Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of vertical banding throughout this picture. The corner was warped and the blacks look more like gray. Loved the size but the picture quality was garbage. Returned it for an 77” OLED tv and I do not regret the choice at all. Avoid this tv.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Good TV, bad install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the TV is pretty sweet. My only problem is the installation provided by Best Buy. The main goal was accomplished, but they are horrible at centering the install. Should’ve saved my $$ and done it myself.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bummer- remote basics not that easy to control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface is lacking the magic remote is not that great at stopping starting scrolling the basic functions of a remote yet it is not as intuitive as I would have liked, the picture liked to go to low resolution to save power despite being turned off. I've had previous lg's and a fan though haven't had one in a few years and thought I would be impressed with where they developed but feel they got lost. Bummer

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Upgrade and get a better tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand it’s an entry level tv, but the overall quality could be better. I returned it and bought a Sony

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sad to learn that we lost you as an LG customer. This issue could have been resolved through changing and adjusting your picture settings for 4k viewing. ^Jennifer LG

  • Rated 2 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. I use it for my next gens. And getting 4K 120 FPS is amazing. Only problem i had was that the guys who hookup the next gens didn't notice they weren't connected to the internet so they needed update to make everything work. But they also put the HDMI in the non-4K@120hz HDMI Ports.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Management needs to become aware...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience buying anything ever.... guy in store obviously prejudice (no time to explain because im sure nothing would be done about this... girl who called by phone very rude and laughing on phone with no cares in the world... store put order delivery off 2 different weeks in a row ( then the 3rd week only to tell me that they couldn't get my order from manufacturer).. then to top it all off,, they gave me hell about getting my money put back on my credit card.... best buy is usually a wonderful store to visit, but this has certainly change where i will be shopping.... best buy is good (dont recommend shopping at clarksville store (wilma Rudolph)....

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG