Main Content

Customer Ratings & Reviews

Your price for this item is $764.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,144 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful amazing picture. Great size. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A case of quality meeting needs! My LG TV is the precious loyalty card that keeps me thirsting for more from Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Is a good value for the money. Best to mount it on the wall , since it is hard to find a wide enough stand and the stand leaves it standing a little wobbly. That's not good if you have children or pets. The remote that came with it worked but the BESTJOY Universal Remote Control I bought works way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giant TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the TV since early 2024. It is mounted in our living room. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG TV

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was a great and good price for an 86in. I’m happy for the purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    ‘’86’’’ tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good nice picture the sound loud and clear for the price I got it good deal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound good picture have not figured out how to cast from phone to tv with this one yet but nice tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Entry Level TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level big screen that does not break the budget. You will enjoy this unit as your go to TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a extra large screen with 4k Quality but it’s LED so you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    LG not top quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes popping noise every so often, picture quality depends on what streaming movie you are watching, navigating through the main screen is slow and choppy. It may depend on the quality of the internet connection in your area though. You have to register with lg in order to add new apps to the tv which I did not appreciate having to do. If you do not have a main email address like@gmail it will not allow you to register an off email address so you will have to create a new email account with a major brand such as gmail. Other smart tv’s I had were more user friendly and easier to navigate without the flaws of this so called higher quality tv. Although the large screen does give the feel of a movie theatre at home. The experience is great.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to share your feedback regarding the LG TV (86UR7800PUA) model. We understand the frustration and inconvenience caused by the popping noise and varying picture quality you've experienced while streaming movies, the difficulties you encountered while navigating the main screen, and the inconvenience of registering with LG to add new apps. Please know we strive to provide products that enhance your entertainment experience, and unfortunately, we are falling short of this opportunity. Please visit this link regarding the popping noise issue: https://www.lg.com/us/support/help-library/noise-issue-CT10000020-1337701362325#. We're glad to hear that you enjoy the immersive experience of the large screen, which gives you the feeling of a movie theater at home. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv and really nice size I like it with its display and features one of a kind

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    LG 86inch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money.-…………………………….,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV, runs great. Once in a while there is an issue with Bluetooth. Overall great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    NEW TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, the quality is amazing. I am reallt pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatv for the money. Delivery was great as was the Geek Squad instalation.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    86”!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for the size is fantastic. TV has a lot of options and Alexa is a neat feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cost-benefit ratio.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it was on sale and very affordable I was afraid it would be defective. It was not. Looks bright and clear, so much that I always have it with its brightness below 50 % (It sits in a dark place). Overall I am pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very blue about my situation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased LG TVs for as long as I’ve been purchasing televisions. I’ve never had a problem. . I purchased this nice large television paid for it to be put on my wall and within two years, the screen turned blue.. LG claim they can’t help in anyway I can see if it was a couple hundred dollar television but apparently nowadays $1500 television is disposable . I’d stay far away from LG TV until they change what they’re willing to do for customers

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, We are sorry to hear about your negative experience with your LG TV. We understand your frustration and disappointment, especially since you have been a loyal customer for many years. Your feedback is important to us and we will take this into consideration when evaluating our customer service policies. We apologize for any inconvenience this has caused and we appreciate you bringing this to our attention. Thank you for your continued support and we hope to make things right for you in the future. LG

  • Rated 4 out of 5 stars

    New 86 in tv.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good color and sound very happy and liked the free delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is awesome. Has a few hangups when trying to install new apps.

    I would recommend this to a friend
Sponsored