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Customer Ratings & Reviews

Your price for this item is $764.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1139 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,139 reviews
  • Rated 5 out of 5 stars

    It works and it's large.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works and is not cracked on arrival like the previous one was. Not a fan of smart TVs but this is the day and age we are in. I just dislike knowing I am paying for stuff I don't use or need.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the quality is good. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for $800, really. A bit of a lag using apps, but I did not penalize as these have no issues when using, and for the price, it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 86" Class UR7800 Series LED 4K UHD Smart webO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this amazing TV with a very good deal from Best Buy I can’t imagine how lucky I Am I’m Recommending This TV for all households kindly grab your before it’s sell out and thank me later.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Disappointed with 86" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 4-5 year old 65 inch Samsung and the picture on this LG tv was so much worse ( faces and background fuzzy and not as clear as we expected). I wanted to bring it back after the first day of viewing. We made several recommended adjustments but the picture is still noticeable worse than our older model tv. If the box wasnt so big, I would have returned it. I would not recommend the purchase. Its a 2 star because the sound was ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv couple weeks ago and we think it is amazing! We love it , it was not hard to understand it thankfully. We love and recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86 inch 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great tv for the money. I have enjoyed it so far, as it has been a week or so, and have had no problems. Especially like the HDMI arc feature, as it helps things connect properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for watching movies streaming platforms you should get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 86”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent, TV met our expectations, delivering of the tv was top notch, highly recommended, Thank you for an awesome experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my house was too small for that size screen, as you don't want to be right upon it. I'm sad about this as I was looking forward to this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the best installers! They up exactly when scheduled, alway put booties on their shoes, and help start the tvs up, make sure they connected to the internet, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been great. No issues at all. Everyone loves coming over and watching shows.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    average rating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good however, Sound quality is lacking

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 3 out of 5 stars

    Still in the box till done remodeling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't opened it. Cuz I am remodeling my place.thats how why I had to get a new TV cuz it was broken while I was working on something.. other then that the movers were very nice and did a good job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent tv and customer service, I really like to buy my thing in this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and the design fits perfectly in my other living room. The app on the phone was on another level. User friendly and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an amazing experience with this company. The delivery was outstanding, and the product was exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases made from Best Buy! Exceptional service and excellent customer satisfaction. Thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta tv for price. The sound was a little tricky to get to sync with our Vizio sound at but overall satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchase every I love every minute of watching my TV

    I would recommend this to a friend