Customer Ratings & Reviews
- Model:
- 86UR7800PUA
- SKU:
- 6553099
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.
This summary was generated by AI based on customer reviews.
Tv looks great no NFL app
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No NFL app… i have it installed dont want ro remove it ..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thank you for taking the time to share your thoughts on the LG 86” Class UR7800 Series LED 4K UHD Smart webOS TV. We deeply apologize for any inconvenience you may have experienced due to the lack of the NFL app on your TV. If you need additional support, please don't hesitate to contact us privately through our Facebook or X (Twitter) handles, @LGUSSupport. Our team is dedicated to assisting you and we sincerely appreciate your understanding. ^Sam
Do not buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv apps do not load in a timely manner. Upwards of 5-10 minutes to load, if at all. No ESPN app is a terrible feature. Returning this TV for a Samsung or Sony.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for sharing your experience with us. We're sorry to hear that the apps on your LG TV are taking a while to load. It is possible that the internet on your TV could sometimes slow down the loading time of the apps. You can try and click on this link: https://www.lg.com/us/support/help-library/troubleshooting-premium-apps-tv-CT10000018-1434403325217 to get some guidance on how you will be able to reset your internet connection. If the issue still persists, and if you have other concerns, you can give us a private message on Facebook or X (Twitter) and we would be happy to assist.^Dan
Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv freezes exits out of apps and remote constantly draining battery. I bought tv 11/2023 an it’s 1/2024 and I have changed the batteries twice
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AnitaR. Thank you for taking the time to review LG Smart TV (86UR7800PUA) model. We apologize for the poor quality and the issues you have been experiencing with the TV freezing, exiting apps, and the remote draining batteries quickly. We understand how frustrating this must be for you, especially considering the short duration since your purchase. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Worst experience at Best Buy and the tv menu on th
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience at Best Buy and the tv menu on the LG along with the remote is the worst design ever.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with us. We apologize for the negative experience you had at Best Buy and for any inconvenience caused by the LG TV (86UR7800PUA) model and remote design. We understand your frustration and disappointment. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If you have any further concerns or questions, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
would return
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.yes i liked the 86" idea but once i got home and tried LG beside my old 65" cheap tcl tv i prefer my old tv.. it has too much going on for nothing! hate it wish i could return
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for making an effort to share your feedback on the LG Smart TV (86UR7800PUA) model. We understand that the 86" screen size was appealing to you, but we regret to hear that it didn't meet your expectations when compared to your previous 65" TCL TV. We appreciate your feedback regarding the features and functionality of the LG TV, and we will take it into consideration for future improvements.
If you are within the return period, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything else we can do to further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We value your business and hope to have the opportunity to serve you better in the future. ^Juvy
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't receive this item. Called day of delivery to advise out of stock so substituted a diff product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Missedbeat. Thank you for taking the time to review the LG Smart TV (6UR7800PUA) model. We apologize for the inconvenience caused by not receiving the item as expected and the substitution without prior notice.
We understand how frustrating this must have been for you, and we want to assure you that we take this matter seriously. We recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is our priority, and we will do everything we can to make things right for you. ^Juvy
Don’t buy LG Products
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have not bought this LG Tv will not work with eero internet extender Lg has firmware issue
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Daniel. Thank you for taking the time to share your experience with the LG TV (86UR7800PUA) model. We're sorry to hear about the issues you had with the TV and the eero internet extender. We aim to offer great products for a smooth experience. Your feedback is valuable to us as we work on improving our products and services. If you need help, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Picture quality, Tv size
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the picture quality of this tv the apps that it come with the thinness of the Tv it fits perfectly on my wall we totally enjoy family movie night with this tv
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
85" LG 4k uhd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best tv i have owned. So easy to navigate and the picture and sound quality are all top shelf.
I would recommend this to a friend - Pros mentioned:Picture quality
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a huge TV. I have had it for about a month and I love it. For the price this is awesome. I stream everything through a Xfinity device and it looks awesome. I went into the device to increase the resolution output and the TV looked even better. The built in speakers are very loud, so if you have a wife who doesn't want the surround sound on all the time, this TV is perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
a great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the colors if this TV. The free channels are a nice bonus.
I would recommend this to a friend - Pros mentioned:Price, Tv size
Tv 86
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very good tv nice love it in a good price best buy has very good and best prices for black Friday.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv picture quality is fantastic smart features are amazing as well
I would recommend this to a friend - Pros mentioned:Picture quality
Great Investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, amazing features. Talk to remote feature
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Proud Papa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and the price was even more awesome. Thanks Beat Buy.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy to use and amazing took about ten minutes to get going
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the TV for my basement. It has a better than expected 4K HDR picture and sound and looks great hanging from the wall. Setup was quick and easy. Have not done a lot with the built in apps, as I have Ruku connected.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
nice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv is great amazing picture and, the remote is awful
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has an incredible picture, especially when I tweak the customization options. Love those too, by the way. Overall, no problems and I am totally satisfied.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! It took 3 men to put it up on my wall as it is definitely large and heavy but the picture and sound (with no add-ons) are spectacular! Would definitely buy again!
I would recommend this to a friend