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Customer Ratings & Reviews

Your price for this item is $764.99
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The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1139 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 86” Class UR7800 Series LED 4K UHD Smart webOS TV's picture quality, price, and ease of use. Many also appreciate the TV's size and color accuracy. However, some customers have noted that the remote control could be improved, and the refresh rate is a point of contention for some viewers. The operating system's performance has also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,139 of 1,139 reviews
  • Rated 4 out of 5 stars

    Home Theator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was helpful, but could have explained about the TV s little more slowly in layman's terms. At my age (79) more explanation really helps. Thanks Best Buy for a great deal and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86” LG UHD TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new TV! I love watching all sports in UHD these days. I’m never going back !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My really nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been waiting to get this type of tv for a long time and I really glad I have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV this one of the biggest TV in our house and Krista Clay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my purchase! Definitely get it if you’re on the fence about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and customer service. Looking forward to future business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at delivery! And tv Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really wanna win

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool youbshould try it too. When you try it you will win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV. I love LG and this TV definetly did not dissapoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this tv and is a must have for movies, gaming anf sports love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this 86; inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is has such a greasy view I love it . So much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a couple of LG TV's and never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sdkjvcbA>KSDJCBkjsDCB>k:jDCBN>:kjzDCBN:>kSJDCB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price , on time, good stuff. Buy it, you will like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Great investment. I wish I had done it soon.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    60HZ refresh rate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60HZ refresh rate on a TV in 2023 is simply unacceptable. Don't bother unless you want to use this as a digital picture frame.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for taking the time to share your feedback. It's valuable for usto hear what features and specifications are important to customers.

      We understand your frustration with the 60Hz refresh rate on the UR7800 TV. In today's market, higher refresh rates have become more common, offering smoother motion and a better viewing experience, especially for fast-paced content like sports or action movies. While the UR7800 may not have the highest refresh rate available, please note that there are other factors to consider when evaluating a TV's overall performance and picture quality. Resolution, color accuracy, contrast ratio, and other features can also contribute to the viewing experience.

      If you prioritize a higher refresh rate, you may want to explore other TV models that offer a higher refresh rate, such as 120Hz or even 240Hz. These higher refresh rates can provide smoother motion and reduce motion blur. If you have any specific concerns or need further assistance, please don't hesitate to contact us. Reach us out on Facebook or Twitter through @LGUSSupport. ~Bridge LG

  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    Lg tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't a very good tv refresh rete was to slow for a tv this big, the picture got blurry at times. Would not recommend I actually returned the tv and got an 85 inch sony

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No espn app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not come with espn app. Seems like a great tv but this review is just for espn app not being available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Two years old and already stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Led backlights turned blue in two years. I had to buy a replacement last week. I bought a samsung for a little more than what they have these on sale for, and i think its a little nicer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month in a half in and dying pixels already. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, AlbertoR. Thank you for taking the time to review the LG Smart TV (86UR7800PUA) model. We appreciate your feedback, and we sincerely apologize for the inconvenience you have experienced with the dying pixels.


      At LG, we strive to provide high-quality products that meet our customers' expectations. We understand how frustrating it can be to encounter technical issues with your TV, especially so soon after purchasing it. We would like to assist you further in resolving this matter. Please visit this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-pixel-outage-or-colored-dots-on-screen-CT10000018-20150933240306. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG