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Customer Ratings & Reviews

Your price for this item is $115.99

Customer reviews

Rating 4.4 out of 5 stars with 4394 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the ease of use, Blu-ray functionality, compact size, and compatibility of the 8x External USB 2.0 Blu-ray Disc Double-Layer DVD±RW/CD-RW Disc Rewriter. Many appreciate its performance and the affordable price point. However, some users have expressed concerns regarding the included software and the noise level during operation. The positive feedback on ease of use and Blu-ray playback outweighs the negative comments on software and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 4,394 reviews
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works as advertised and is a good 2nd drive for my wife's computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any laptop with no Blu-ray drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works one usb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say this thing does what it should and only uses one USB port in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally Amazingly Versatile product. The next thing for the new generation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I listened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I chose this external drive...worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Awkward experience with Blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the bad - Number 1: Requires TWO USB connections, not just one. I don't have enough USBs on the computer I am using it with. Number 2: You need to download 3rd party software if you want to read blu-ray disks for a Mac. I was able to download software after a struggle, but could not get it to run. The salesman at Best Buy told me I wouldn't need any other software, that the box already had everything I would need. I told him this was for a Mac; unfortunately, the software that came with the disc drive was for Windows only. The good: Um, can't think of any.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me convert my existing disc to video and save them to my external

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and the customer service was great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was exactly what I needed for my lap top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should have been a slot loader. Still a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New 2 in one computer doesn't have a DVD/CD reader, This one does the trick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Glad I got the purchase protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to take this device in for replacement multiple times, mostly because the port in the back (for the mini USB to double USB cable) either pulls out or falls in. Not acceptable in a portable Blu-ray drive, which is bound to occasionally encounter some strain at that unfortunately very weak connection. But it's the only model Best Buy carries, so I can't replace with a different brand. Otherwise, it works as described, but I strongly recommend purchase protection if you buy this item.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear this! Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^MC LG

  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like when items install themselves and work with minimum care

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't do everything I thought it would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would do five major things well. Three are done well. Plays CD, plays DVD, works on Mac. However, does not work easily yet for playing Blu Ray or TV connectivity. It might work but so far not easily done, so a lower rating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Light and slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and slim, perfect for traveling with laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for backing up data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external USB is a great option for backing up data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speedy drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome this drive was a great purchase. Love watching movies and backing up my data.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    cyber

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the player is fine and work as it should but the software sucks after downloading the updated it still sucks after uninstalling and reinstalling it still sucks bought it because i thought i could watch a bluray movie on my laptop but nope it should be plug and play for watching and should only need the software for rewriting by the way if i haven't mentioned that it sucks cyberlink you do hope this help

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    good product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't do everything I wanted it to do but it's ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for quality, look no further. Get this.

    No, I would not recommend this to a friend