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LG - 8x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive - Silver-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 176 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 176 Reviews
  • Rating: 3 out of 5 stars

    Installation instructions are wrong

    Posted
    Deskandchiars
    • My Best Buy® Member

    The instructions state, in pertinent part [after connecting the USB cable to your computer] "WHEN the computer is ready, confirm that the drive is detected. And, THEN, insert the supplied software CD into the drive and install the software." (emphasis added). Error 1. At least on an iMac, the computer does not show the drive has been detected UNTIL a CD is inserted in the drive. Hence, the first condition in the instructions above can not be met and further would seem to indicate a problem has occurred. Error 2. After returning to Best Buy to consult about error #1, I was told that one need not insert the software CD at all, as long as the computer is connected to the internet. This is not mentioned in the instructions. To test this advice, I inserted a music CD in the drive. I never inserted the software CD at all. Upon inserting the music CD, the drive was recognized and displayed on the computer screen, and I uploaded the music successfully. So, the experience with this drive is much different than other devices I use, such as an external hard drive or thumb drives in that connecting the device to the USB port is not sufficient for the computer to register that it has detected the LG portable drive. I hope it works better than the instructions. Can't comment on that as I only had it for a day. As others have stated, I only purchased this because the iMac no long comes with a CD drive integral to the computer, but CDs are not (yet) obsolete. I hope I can install my turbotax CD.. At least the price was not too much of a penalty.

    I would recommend this to a friend

    • Brand response

      LGAnswers

      We appreciate your feedback regarding your disc drive. If you're in need of some guidance with using your drive, please give us a call at 800-243-0000 so a computer specialist can help out. ^CP LG

  • Rating: 4 out of 5 stars

    Necessary for newer model laptops

    Posted
    Solino
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This item was reasonably priced and does what it should....that is, it allows you to play CDs/DVDs (what I was able to do on my older laptops). We were told that the new laptops are made without the CD/DVD drive because they are unnecessary. Unfortunately, I do not find this to be true, or why would the only laptops left that include this option cost more money? (not just $50 more, either) We took the laptop to Geek Squad to load newly purchased Photo software....and, guess what?...they needed to pull out an external CD/DVD drive in order to install it for us. My daughter uses this product to watch DVD movies in her dorm room. I use it to create picture DVD movies with the Movie Maker program. So, guess it's a necessary purchase if you want to purchase a reasonably priced laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    DVD drive go bad? Pick this up.

    Posted
    JMcLarty
    • My Best Buy® Member

    My internal DVD writer/reader that came with my PC from 2005 started to act up on me, so I disabled it and purchased this LG drive. I've only used this for a few hours so far, but it's worked like a charm. Windows automatically recognized the drive and no software was needed. <= Was worried about that as I had heard of other burners that installed malware -- not this one. It took me about 11 minutes to burn a full-sized data DVD (single layer). Burning process is quiet, as well. Lightweight device (may want to fasten it down somehow so you don't pull it off your table when ejecting your disc).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Small and Compact

    Posted
    Tommy705
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy installation, works well, but software needs to be upgraded to make it fully functional as a R/W drive. I bought this for that feature, as my home computer had a dvd player, but not capable of making a mirror image of my hard drive. Well this units software said I couldn't do this without buying the upgraded version of the software. I was disappointed to learn this, as this was the purpose of making this purchase in the first place, now having to purchase the next level of software to make it fully functional. It's small and compact and easy to use, just limited in what it can do. This should be included with product description.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    4L ULTRA HDR 65"

    Posted
    pon60
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I upgraded from a SONY PLASMA and it's a whole new viewing experience. The picture is great and it comes with options for picture viewing, picture mode, movie mode dynamic mode etc. There is also a great connector hub for HDMI and USB cables which is more convenient than having to get behind the set. Also only one slim wire is exiting the TV rather than many cables. The apps are all on the home screen for Cable, Netflix, Amazon Hulu, Vudu and more. Web browser works great and I now can stream workout videos so easily (no need for CD player) The picture is the best part and it's wonderful!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It's okay...

    Posted
    julescher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the CD/DVD-R drive for my Lenovo Yoga featuring Windows8. No ultrabooks come with CD drives in them, so windows8 for the ultrabooks doesn't have any CD/DVD reading software. I downloaded some software from the internet, but even then it doesn't read the disks well, skips over parts and if you try to scene select to go to a certain part, sometimes it takes you right back to the main menu!! Though some new DVDs it works better with. It might work well for someone who's using it to burn CDs or DVDs though.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    ok-only dvd not blue ray

    Posted
    Athomemom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I spent too much time trying to get it to work and called them. They had me download a program that wasn't the easiest either. Tried and tried to play a movie to finally call them and find out it doesn't play blue ray and you need to spend much more for that. I could have bought a computer with the drive in for how much extra it would have been. Make sure you know what you want.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your review it is very important to us. I hate to hear that your purchase did not meet your expectations. I can understand how frustrating and inconvenient this situation may be for you and I would be happy to help. If you are in need of any additional assistance, feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rating: 5 out of 5 stars

    Easy to use optical drive

    Posted
    applesvscrabapples85
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this because I needed an optical drive for my MBPr. It works great! Installation was a breeze and it was not as noisy/loud as I thought it would be. Very compact and lightweight. Just remember that if you use this with a Mac, you have to press the "eject" option from the file menu on- screen, not on the drive itself. Also, great value for the price! Does not read Blue- ray, but I could care less about that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great portable DVD drive, Great price!

    Posted
    brianlalla
    • My Best Buy® Member

    Works right out of the box. No software, setup, or installation needed. Got this on sale for use with my MAC computers (since they no longer come with optical drives). Used it to install some software and also to copy a movie to iTunes. Read and copied really, really fast (I was actually surprised). No power cord needed, works just off the USB cable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly what it says.

    Posted
    Monitormix
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a very slim drive but well built. The removable USB cable is a big plus. I can use a longer cable and place the drive where I want. The drive also travels well in my backpack with no fear of stressing an attached cable. Pluged the drive into my Mac mini and worked right away. Could have spent less on a larger drive or more on the Apple SuperDrive. Very pleased with this drive.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OK, not perfect

    Posted
    magicturtle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This DVD drive was the cheapest one I could find. It works, but is a little slow and skippy. It also has problems playing slightly scratched discs that my other computer and playstation can play with no problem. It's also a bit loud. I only use it when I have to. It's not bad for the price, but if you can afford a better one, I would suggest you choose something else.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent external DVD

    Posted
    1Reviewer1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This DVD player was purchased to install an operating system on an empty hard drive in an older netbook. The computer recognized the DVD player with no problem. Size is excellent, connectivity was easy. I did not install the provided software, so I have no information on that. After installation, the device was easily recognized and worked well with Windows XP.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Thin but mighty

    Posted
    MikeD23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This little drive is awesome. My new laptop didn’t have a drive and I needed something in a pinch. Picked this up at my local Best Buy. Set up was super simple. It burns discs fast too. Lots of additional programs/features with the downloadable software. I highly recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Slim, but a true workhorse

    Posted
    DLucky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Does exactly what it is supposed to do. The only recommendation I would make is that Windows 10 does not have a media player anymore. So you will need to download their media app for $14.99 or find a free player. Just a heads up that besides loading the DVD driver, you still need to load a media player because Windows 10 removed it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    OFF THE CHAIN and much CHEAPER than Superdrive

    Posted
    randy1nc
    • Verified PurchaserVerified Purchase

    I priced the Apple Superdrive USB and this model. This one was HANDS DOWN the better deal. Cheaper, attractive, easy to use, and operates IDENTICALLY. BestBuy needs to more actively promote this item since all iMac models no longer come with built in superdrives

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Piece of garbage

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Sometimes I look to find the less expensive way out. So I bought this product and it's extremely difficult to use. Simple things like ejecting a disc become 10 minute struggles. Don't buy this crap, spring for the Mac, don't buy it twice like I did. The savings are NOT worth it.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      It sounds like we'll need to walk through some troubleshooting for your drive. Please reach out to our support team by calling 800-243-0000 so that we can dig into this a little more for you. ^CP LG

  • Rating: 5 out of 5 stars

    Handy external DVD drive

    Posted
    timbopro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Many laptop computers these days don't come with a DVD drive. This little toy gives you the ability to install those old hardware drivers, or watch a movie, or backup valuable data. They are an invaluable tool to carry around with me everywhere

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy or waste your time returning it

    Posted
    NOTSATISFIED12344
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I thought it was a good product because of the good reviews, it came and I connected to my laptop, tried on my surface pro, didn't work!!!, tried on my macbook and didn't worked. SO I will be driving to best buy and return this garbage. I would rate it as ZERO.IT CANT READ A DISC!!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, not great

    Posted
    jpmorgan44
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I originally wanted the Apple Super Drive, but the guy at Best Buy told me that this was getting great reviews and was cheaper, so I gave it a shot. The build quality isn't great, and feels like it's made from cheap plastic materials. If I had to do it again, I'd spend the extra $20 and opt for the better built Apple Super Drive.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t waste your time if you have an iMac desktop

    Posted
    GermanSheppardMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Attempt to save $$ by not buying the Apple product. Big mistake, unless you are computer savy. No step-by-step instructions to install. Ended up eating the shipping charge and exchanging for the Apple drive which was literally plug and play.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the drive did not meet your expectations. ^CP LG