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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 14237 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the ease of use, affordable price, and compact size of the 8x External USB Double-Layer DVD±RW/CD-RW Drive. Positive feedback also highlights its reliable performance, broad compatibility with various systems, and quiet operation. The lightweight design is frequently praised for portability. A small number of users mentioned needing additional software for optimal functionality on certain operating systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 14,237 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent ps4 storage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed space for my base ps4. Works great, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought LG because I think good product quality, I loved thank you very much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some old software's worth keeping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to try it out yet, but it's highly rated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a CD drive for my computer that didn't have one. Found this one on sale. Works great for viewing some cd's that had pictures stored on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best purchases.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I’ve used it practically every day since purchasing it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We really appreciate you taking the time to share your rating with us! This LG DVD Drive is a very good choice. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Rated 5 out of 5 stars

    Nice portable DVD drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim portable DVD drive. It's not the fastest drive, but price was right and it meets my need.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Awesome! We’re glad you loved the LG External USB Double-Layer Drive. We'll make sure the entire team receives your feedback - they'll be thrilled to hear your kind words. Should you need any assistance with your DVD, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Rated 5 out of 5 stars

    LG-8xExternal UBS Double CD Drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to view my personal files. So happy you were able to accommodate my need. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Good external DD.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says and works pretty well for me so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For 19 bucks big surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Surprised it works. For 19 bucks. Took about 1/2 hour to figure it out. Don’t use cd disc that came with it for Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice external drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding everything I need. I wish I had purchased 2, personal and business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when you don't have and internal drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive for a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external disk drive does everything it advertises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product for it price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG always making good products! Best thing to make your dvd and cd collection in digital!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just needed a disc drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because my gaming pc has disc drive and I needed a DVD burner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great for my intent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transferred a lot of CD files to my macbook pro. When overworking the unit the transfer speeds slowed down but this is after several hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DVD Writer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to use and it freezes up The rewind and fast forward doesn’t work

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're disappointed to hear that your experience with us did not meet your expectations. We understand that your unit freezing and the buttons not operating as they should can be frustrating, and we apologize for any inconvenience this may have caused you. Please contact us at our Customer Support line at 800-243-0000 so that we can help rectify the issues that you are experiencing. ~Tanisha LG

  • Rated 5 out of 5 stars

    Great usb dvd drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service i definitely recommended visit Best Buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not play DVDs, misinformed by Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I wanted to play DVD's on my laptop that does not have a disc drive. After spending 30 mins trying to download their software and playing through tutorials, I gave up. Maybe this is good for burning CDs, but it does not work as a DVD player, as the Best Buy employee told me it would.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG External USB (SP80NB80) model. It's frustrating when a product doesn't function as expected, and we understand the inconvenience it has caused. We strive to provide excellent service and accurate information to our valued customers, but we have fallen short of your case. We will ensure it is shared with the relevant team for further review and improvement. If there's anything else we can assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great External Optical Disk Drive for Everyday Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an external optical disk drive from Best Buy, and overall, it has been a solid addition to my setup. The device is sleek, lightweight, and compact, making it easy to carry around and store when not in use. It's perfect for my laptop, which doesn't have a built-in optical drive. Pros: Ease of Use: The plug-and-play setup is seamless—just connect it to a USB port, and you're good to go. No additional drivers or software were needed. Compatibility: It works flawlessly with both my Windows PC and MacBook. Performance: Reading and writing speeds are decent, and it handles CDs and DVDs smoothly. Whether I'm burning data discs or playing old movies, the performance is reliable. Build Quality: The device feels sturdy, even though it's lightweight. Cons: Cable Length: The attached USB cable is a bit short, which can limit placement flexibility. No Blu-ray Support: While it’s great for CDs and DVDs, those looking for Blu-ray compatibility may need to look elsewhere. Overall, this optical drive is a great value for the price. It does exactly what it promises and fills the gap for devices that lack a built-in drive. If you're looking for a dependable, budget-friendly option, this is a fantastic choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use. I purchased this to use with my Surface Book 2, and it is an easy plug-n-play accessory. The speed is decent, I didn't have to do anything special to get it to work, it was compatible, it's inexpensive and came with everything I needed to use it out of the box. It's low profile, so it doesn't get in the way and easy to store when not in use. It was a good buy.

    I would recommend this to a friend
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