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Customer Ratings & Reviews

Your price for this item is $1,699.99
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Customer reviews

Rating 4.8 out of 5 stars with 526 reviews

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Rating by feature

  • Capacity

    Rating 5.0 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, fast drying times, and quiet operation of this 9.0 Cu. Ft. 14-Cycle Smart Wi-Fi Electric SteamDryer. Many appreciate its ease of use and the numerous features it offers. However, some users have noted concerns regarding the dryer door's opening direction and the lint filter's design. A few also mentioned challenges with the app and control panel responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 526 reviews
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working better than anticipated. No hesitation to by LG again. Works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the exact product I wanted. I went into the Stillwater store where they had a floor model for a great price. The salesman took great care of us and made sure we had everything needed. The delivery personnel arrived on time with the product, installed it with great care and precision and were polite in the process. The product works perfectly and the WIFI connection is a great bonus.

    I would recommend this to a friend
  • Cons mentioned:
    Lint filter

    Rated 4 out of 5 stars

    Looks great. Dries well most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, however sometimes the clothes do not come out 100% dry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is extra large for bulky items and love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and does a great job! Very easy to use both washer and dryer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Searching for best setting to dry clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still searching for the best settings to dry clothes. Not sure if it is the steam option or what, but it's taking 4 to 5 cycles to dry my clothes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wife loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this. Fast, quite with large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features, quiet, and able to perform many functions!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Kim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super quite & wow....it's capacity is huge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great. Its silent and cleans the clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer! drys amazing fast. Wished i bought last time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this dryer to anyone....----------------

    I would recommend this to a friend
  • Cons mentioned:
    Lint filter

    Rated 1 out of 5 stars

    Not so happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dryer and after 3 weeks the dryer stopped working. I went through the steps from the lg app. The app said to call LG. I called LG and they said that scheduling would get back to me in 5 business days . Well it has been past the 5 business days and guess what still have not heard back from LG. Luckily I am elite plus status at Best Buy and had 30 days to return my item. Best Buy is exchanging the dyer and delivering the new one back to me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, a little pricey but we'll worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful dryer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the matching set (washer and dryer) and they are wonderful! This is my first front loading set and I am so glad we chose them! So much easier on my back! I love all the choices and I love that I can program it from my wifi. I also like that I can have it programmed to my favorite selection...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing to write home about

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the money I spent you think the dial would light up but nope. Wrinkles on my sheets doesn’t seem to come out. Long cycles. It doesn’t seem to use enough water for me so. It’s a smart WiFi washer but don’t let that go over your head cause it doesn’t self load. I guess it would come in handy if the knob dial broke. Other wise not needed. I’m just not impressed for the money.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good TV for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed a new TV for gaming and streaming from phone, quality is good and easy to navigate, would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but the wifi app does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the exception of the wifi app that does not work this washer does what it is supposed to do. It cleans well and is quiet with minimal vibration which is important as it is on the second floor. Controls are intuitive as well. That said, the wifi app is difficult to set up and even when i did install it and my phone recognized the washer, it did not work. Not a deal breaker but a buyer should be aware. This issue is discussed in other reviews.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    I need to fix my dryer vent before reviewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer door opens from wrong side. Since I need to add at least 50 character, this is annoying!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Apple App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but kinda upset that the app does not support apple devices, really lg?

    I would recommend this to a friend