Customer Ratings & Reviews
- Model:
- A939KBGS
- |
- SKU:
- 6483115
Customer reviews
Rating 4 out of 5 stars with 184 reviews
(184 customer reviews)Rating by feature
- Cleaning Quality4.1
Rating 4.1 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the CordZero All-in-One Wet/Dry Cordless Stick Vacuum's excellent battery life, ease of use, and lightweight design as significant advantages. Many appreciate the auto-empty feature and cordless convenience, while some users experienced issues with suction and occasional clogging. The price point was also a factor in some customer reviews. A few customers found the mop attachment less effective than expected for heavier cleaning tasks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Suction
Rated 1 out of 5 stars
Not pet friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clogged to easily and the canister/tank filled within a couple pushes around the house . We do have pets but the Dyson v15 gets the job done way better then this
No, I would not recommend this to a friend Rated 1 out of 5 stars
don't buy this
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two years of use, two of my batteries stopped working. Even though I decided not to proceed with the repair after receiving the quote, I was still charged an $80 fee for the repair process. This product is poorly made and the customer service is lacking.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love this!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Auto-empty leaves the canister like-new. Very impressed.
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase I replace 3 cleaning devices with this one
I would recommend this to a friendRated 5 out of 5 stars
best vacuum yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the separate battery option. best vacuum we have purchased
I would recommend this to a friendRated 5 out of 5 stars
Very Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall very satisfied. Sturdy and very convenient
I would recommend this to a friendRated 5 out of 5 stars
Lg Zero
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum better than dyson to me. Must but
I would recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a horrible job at picking up with the roller. Things easily get stuck in it and you are forced to take it apart to dislodge whats stuck. You will get completely dirty “fixing” it thus defeating the whole purpose of self cleaning. Stand is a huge gimmick most of the time the back door accidentally opens or never closes after self cleaning. Not worth the crazy price. Spend your money on something else. Hey LG I thought you were better than this! This feels like it should be a kids toy not a high level vacuum.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
- Cons mentioned:Suction
Rated 1 out of 5 stars
Looks good but thats about it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this vacune but my old 300 dollar dyson had better pickup piwer so i returned this
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We hate to hear you are dissatisfied with your unit's performance.This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.^Vanessa
- Cons mentioned:Suction
Rated 1 out of 5 stars
Broke up with you
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken. The seal on the suction portal was broken. By the time we went to use return oreiod had ended. Was of $1000
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Amanda. We appreciate you leaving us your feedback in regards to your dishwasher. This will help us continue innovating and gain more valuable knowledge to better service you and our customers. ~Anthony
Rated 1 out of 5 stars
Wanted to love it.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted desperately to love it....after it kept dying after 5-7 minutes we called LG, they proceeded to suggest it was the battery and sent us 2 new batteries....we chose not to keep it after several more tries. We cleaned it out before returning and discovered the dust never made it passed the second filter... very disappointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We are sorry to hear about your disappointing experience with the product. It is frustrating to encounter issues with something you were eager to love. We apologize for the inconvenience caused by the repeated battery replacements and the lack of proper dust filtration. Your feedback is important to us, and we will address this with our team to ensure any similar issues are resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Pros mentioned:Auto empty, Battery life, Ease of use
Rated 5 out of 5 stars
Sleek Powerful Lightweight Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG - CordZero Cordless Stick Vacuum with Auto Empty is sleek, light weight, and powerful. Use this vacuum to clean any area in your home. Stairs, furniture, carpet, hardwood/hard surfaces are all easy to clean using the LG - CordZero. This vacuum’s versatility is complimented by its maneuverability. Hard to reach places, like under chairs or couches, behind large furniture, and corners can all be free of debris, dust and pet hair thanks to the LG - CordZero Cordless Stick Vacuum. The LG - CordZero Cordless Stick Vacuum provides powerful suction with multiple modes that make it easy to adjust the power based on your cleaning requirements. The charging dock is outstanding. It provides an excellent way to store the vacuum neatly and looks great. The LG - CordZero Cordless Stick Vacuum is extremely easy to use. The auto empty feature is awesome and makes emptying the collection receptacle a breeze with no mess or spillage. The grip is comfortable. The ergonomic design makes it easy to use the vacuum as long as you need without experiencing fatigue in your hands/arms/wrists. The light weight of the vacuum makes it to clean stairs or even above head locations. The battery life is amazing! You can clean multiple rooms on a full charge. On the high powered setting, the vacuum can clean for over 25 minutes without the need for a recharge. I highly recommend the LG - CordZero Cordless Stick Vacuum. It will ensure your home is clean and free of debris.
I would recommend this to a friend Rated 1 out of 5 stars
Don’t buy it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 4 months when I took it back to Bestbuy they said it was no longer being made they could exchange it for the newer model if I paid the difference.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible warranty, product not worth the money.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product broke after 8 months, and LG and Best Buy will not honor the warranty. Simple repair that is a manufactor defect. Stick with Dyson they have better customer care and when buying an expensive item that can have issues you will need it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t last a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dust bin collector only worked for 6 months. The vacuum started losing the charge after that even with the extra battery. Within a year it was worthless.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for bringing this to our attention. We are sorry to hear about the issues you have encountered with your dust bin collector and vacuum. We understand how frustrating it must be to have a product not meet your expectations. We appreciate you sharing your experience, and we will use this feedback to improve our products and services. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Rated 1 out of 5 stars
Not worth the cost
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dust gets stuck in the dust compartment. Do not buy, too expensive not worth for the poor performance.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Raphael. Thank you for taking the time to share your feedback on the LG Vacuum (A939KBGS) model. We're sorry to hear about the unit's performance. We strive to provide top-notch products that meet our customers' needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-cordzero-vacuum-how-to-clean-the-dust-bin-and-filter--20151059823849. For further assistance, please reach out to us on social media @LGUSSupport.
Rated 1 out of 5 stars
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overpriced, auto emptying has to activate twice for that to work. no soft roller for hardwood floors. barely any suction power. I miss my Dyson V10
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Rated 1 out of 5 stars
Don't work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to returned this vacuum or change for another one don't work properly
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your review is appreciated. We would like to know what happened and how we can assist you with this. We would be pleased to look into your LG vacuum concern, but we must switch to a platform that allows for back-and-forth conversation. Kindly send us a private message on Facebook or Twitter at @LGUSSupport. -Cazz
Rated 1 out of 5 stars
Lg vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After second use auto empty stopped working Returned it for a shark
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MichaelfC. Thank you for taking the time to review the LG Vacuum (A939KBGS) model. We appreciate your feedback and apologize for any inconvenience you experienced with the auto empty feature.
We understand that the auto empty feature stopped working after the second use, and we apologize for the inconvenience caused. Our goal is to provide reliable and efficient products, and we regret that this was not your experience.
We appreciate your decision to return the LG vacuum and choose a Shark vacuum instead. Shark is known for its innovative features and performance, and we believe it will meet your expectations. If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We are here to assist you and ensure your satisfaction. ^Juvy
Rated 1 out of 5 stars
Love but hate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product broke after 4 weeks best buy wont replace and neither will LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer













































