The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Salesperson disappears
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered this in August. Best Buy keeps hassling me for a review of something that has yet to be delivered. Salesperson said they’re gonna be here for us all through delivery and warranty. They are never around when I call and ask for a delivery date. So you want a review of a nonexistent refrigerator? Try improving customer service while I try and get a refund and order a refrigerator elsewhere.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
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Hi, there. Thank you for sharing your experience with us. We understand how important timely delivery and clear communication are when purchasing a major appliance like the LG Refrigerator (LF20G6331S) model. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to follow up on your purchase. hile delivery and review requests are managed by the retailer, we want to make sure you have access to everything you need once your LG product arrives.
Nice unit, but standard depth is to deep for the c
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good unit, however, it was supposed to be a counter depth unit, and we are waiting for the counter depth unit, which is supposed to be delivered on 09/12/25. They return the standard depth unit then.