Customer Ratings & Reviews

3 weeks after delivery the plastic on the top of the door lifted off. Looks like the other door will have the same problem. I was 2 days late to exchange and LD manufacturer considers it a damage. No luck.

Perfect size for family with limted space and needing ice and counter depth.

This refrigerator is excellent! It operates quietly and is energy efficient. Great interior space even with counter depth. Love the French door feature.Makes ice quickly. Roomy freezer as well. Totally satisfied with this purchase.

I absolutely love this fridge. I don’t have a lot of space but it fits perfect. Advertised as counter depth but in my house it’s deeper. But that’s fine with me. The doors have deep storage which makes the inside of the fridge not as deep as my old fridge. This is great so things don’t get lost in the back of the fridge. Love the drawers, lots of space, clear drawers. The freezer is great too. Large ice storage, ice is larger than most. Lots of space in the drawers. Fridge is very quiet. Best Buy is the best place to buy appliances. Went to every other place around. Rich was so kind, patient, knowledgeable. Delivery went very smooth.

I recently purchased this LG refrigerator and so far, I am very pleased with it. I like the design; it is the quietest refrigerator I have ever purchased, and I was surprised at how much space there is inside.

Love the refridgerator except it is too small inside. Can't understand why it looks like the same size as our old sidebyside fridge but lost the room inside expecially the freezer. If you need freezer space this is not the one for you. It's quiet except a small amount of noise when making ice, which does not over fill like one review said. The veggie draws are nice but on the small size. One liter sodas have to be laid down but two liters fit on the door. (only place to put tall things). Over all everything, in every location in the fridge stays cold. And things seem to stay fresher longer. The bigger ones by an inch and a half has a shelf you can pull up and use for tall items.

I did a lot of research before replacing all my kitchen appliances, including the refrigerator. LG was rated as one of the best and most reliable brands. I was afraid that the size of the space for the refrigerator would limit my choices. But LG had this 21 cft model that fit perfectly. It has more than ample space for 2 people and I love having the freezer on the bottom. It is very quiet, in fact you can't even hear it running. The french doors took some getting used to. There is a jingling alarm that goes off if they aren't closed tightly. You do have to push a little harder to close them all the way and if you only open the left side sometimes you need to push even harder or open the right side a little and push both sides at the same time. But when closed it seems to be a tight seal. The ice maker inside the freezer makes plenty of ice in small cube form. Overall I am very happy with my purchase of this LG refrigerator and would highly recommend it for a small family.

We have over the last few years purchased an LG washer/dryer and dishwasher and have been happy with all 3 items. When our "high end" built in refrigerator failed after 30 years, we were faced with replacing it in a space which is about an inch narrower than most current counter depth refrigerators. Thus far, we are very pleased with the LG but have only had it for 2 months. It would have received 5 stars if the internal shelves were split in half and individually adjustable. We have had excellent support and price matching from BestBuy.

The refrigerator is QUIET and it is keeping food products cold in the refrigerator and at zero degrees in the freezer. The produce/fruit drawers have been reconfigured at the back and don't hold as much as what we had in our previous 21 cu. ft. refrigerator. It is more roomy in the other areas and on the doors. Glad we purchased the counter-depth product.

We had to replace a 20 year old refrigerator and discovered it was a relatively small space compared to what is on the market today. We only found three that would fit and this was by far the best option. The interior is well lit with LED lights and the shelves are adjustable. It is quiet, which is important in an open concept space. The drawers in the freezer are solid molded plastic, not mesh, which lets everything fall through. The reviews for it were very good and it did not disappoint. Would buy it again.

This 21 cu. ft. fridge perfectly in my small apt. kitchen nook! Very happy with price and customer service from purchase through to delivery! I highly recommend Best Buy, and will be purchasing future appliances through them. I won't bother looking elsewhere especially since Best Buy will price match. The excellent customer service ensures me as a happy return customer.

It appears this is a new model fridge. It fit perfectly in my small space - roughly 33w x 69h x 31depth. The install crew were great. Hooked everything up in no time and answered all my questions. I've only had the fridge a few days so can't talk about longevity. The fridge does run really quietly, so much so that I almost didn't believe the installer when he said it was on. It's quite spacious despite the smaller footprint. Happy with purchase just a few days in.

This was the update we needed for our kitchen. This fridge has storage room for all our food. No more stuffing food in every cramped space of our fridge. Love the ease of opening the doors. I really enjoy having the freezer on the bottom. No more food falling out when you open the door.

Love my new LG Refrigerator especially because of the french doors & the 3 straight across shelves it has and the fact that the freezer compartment is on the bottom. I had a side-by-side refrigerator before & was never happy with it. Did not have enough room, always having to pull out the tea pitcher to get to the milk. Now it's a different and happier use of my new LG refrigerator.

Perfect size for our space. We were limited to 33” width and wanted a counter depth unit. This fit perfect and is spacious inside.

After over a month of using the LG refigerator, I have really started to like it. It has lots of room and is very quiet, and the ice maker works well, and it is energy efficient rated. Both door open easily.

Great Product and Great Quality! The dimensions are spot on and fit perfect in the spot that was reserved for it. Also excellent delivery service and communication between the delivery driver and myself. Arrived right on time and in perfect condition.

This refrigerator is the most space efficient and effective design of all other options. Elegant and operates quietly. The deep door shelves are highly effective for reducing reach in clutter and frustration with deep shelves. Overall, if you need a somewhat compact counter depth unit, this is the way to go. Great price value as well.

I love the refrigerator but the delivery was a nightmare the delivery person would not even answer any questions and said I don't have time I have other deliveries. I was without water for a day and had to get a plumber to come out on Easter morning to hook up the water to the fridge. I will never buy an appliance from Best Buy again.

This fridge is a lot more room. Our previous fridge had a water dispenser that we rarely used. This one is without the water dispenser, so we have more room for shelves on the left door. Overall, the quality is good, silent not so much noise, easy to use and the ice maker is good.