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Customer Ratings & Reviews

Your price for this item is $2,099.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.3 out of 5 stars with 22 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.9 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers praise the Counter-Depth MAX 25.5 Cu. Ft. 4-Door French Door Smart Refrigerator, particularly highlighting its spacious interior. Many customers also appreciate the refrigerator's capacity, noting that it exceeds their expectations for a counter-depth model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 3 out of 5 stars

    LG REFRIGERATOR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small indentation upon delivery, compensated with a gift card instead of crediting original form of payment. Refrigerator works well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Interior space

    Rated 1 out of 5 stars

    Fridge great, water/ice not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is fantastic and has more capacity than I expected for a counter depth size. I love the amount of storage on the shelves behind the doors and shelves are easy to move around. Interior temps stay consistent and no issues with the performance of the fridge/freezer. The issue is with the water maker and ice dispenser. Upon delivery everything seemed fine, thought the ice bucket did take 3-4 days to fill up which seems a bit slow to me. Recently the water dispenser has come down to a trickle and ice production is even slower. I have a service request submitted. I SHOULD NOT NEED NEED SERVICE ON A 1.5 MONTH OLD FRIDGE

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, SeanH. Thank you for sharing your experience with us. We understand that your LG Smart Refrigerator (LF26C8210S) is experiencing issues with the water and ice dispenser. Your feedback is important, and we'd like to assist you further.

      Regarding the slow water flow and ice production, you might want to check if the water filter needs to be replaced or if there's a kink in the water line behind the refrigerator. Sometimes, these simple checks can resolve the issue.
      https://www.bestbuy.com/site/lg-counter-depth-max-25-5-cu-ft-4-door-french-door-smart-refrigerator-with-full-convert-drawer-printproof-stainless-steel/6573583.p?skuId=6573583
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and discuss your service request. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Interior space

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the sleek design and clean look of this refrigerator, especially appreciate the lack of standard door handles. It is extremely functional with the added perk of the full convert drawer for endless flexibility. I have bought LG appliances for many years and am always very happy I did.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for the price and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge for the price. The amount of space this has for a counter depth fridge is impressive. Soft close doors are nice, but don't work if the doors are very heavy. The freezer is very basic (not soft close or anything fancy), but expected for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Interior space

    Rated 5 out of 5 stars

    First LG appliance and love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best refrigerator I’ve purchased! The middle drawer gives easy access to my deli items and etc. The bins on the doors also allow for generous amount of storage. Very roomy for counter depth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works well. Accidentally ordered standard depth and it sticks out roughly eight inches further than the cabinets. We have to return it and get the counter depth. I also noticed the one that was delivered made a loud “pop” a few times. It should be noted our old fridge (Samsung) popped loud and often, which is why we are buying an LG.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG counter depth Max 25.5 cubic 4 door rig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have limited space in my kitchen and needed a counter depth refrigerator. It had to be ordered so I actually bought it sight unseen. I am very pleased with how much room is available inside. I love the middle drawer which can be wine chiller, beverages, deli, or freezer. The ice maker in the freezer works well. Delivery guys were great! So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Interior space

    Rated 5 out of 5 stars

    It’s beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful fridge. I feel like there is less mess from kids since the handles are snuggled under. Water filter is easy to access. Easy to roll in and out for cleaning underneath the unit. It has a nice spacious interior. Only thing I’m getting used to is having the water dispenser inside the fridge and on the left. I always had a dispenser on the outside but it always seemed messy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while compact, still fairly spacious and keeps things fresh and cold. love the middle draw

    I would recommend this to a friend
  • Pros mentioned:
    Interior space

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just ordered for our new house. LG looks to be a great brand for appliances. Looking forward to having it installed. We chose couter depth to armonize our kitchen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product for Tight Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent appliance for the location placed in our home We would have preferred the ice maker had two sixes of ice cubes and that it was up higher due accessibility.

    I would recommend this to a friend
  • Pros mentioned:
    Interior space

    Rated 5 out of 5 stars

    Modern & Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious interior with sleek exterior design. This refrigerator is the perfect transitional piece for our kitchen with older and new features.

    I would recommend this to a friend
  • Pros mentioned:
    Interior space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Family loves it and how spacious it is for being a counter top depth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. We’ve used it now for two months. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Loads of space for everything!! Delivery was prompt and efficient. Love the deli drawer that can also be converted to a freezer is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Interior space

    Rated 5 out of 5 stars

    Sleek fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design. Looks great in my kitchen. I love the convert drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My LG Frigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful & well designed compartments. Love the convenience of the third drawer & the the ability to make it frig or freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room inside. We picked this one because we didnt want the ice/water to be on the door. The ice being in the lower freezer and water filter inside the fridge works out great and leaves your kitchen looking nice!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great lg product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been great so far. Loving the ice maker and this fridge is quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product has all the current features. The installation and service is very good as well.

    I would recommend this to a friend