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Customer Ratings & Reviews

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Comp. Value: $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 497 reviews
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Love our new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally opted for a cheaper LG counter-depth frig which had the zero clearance doors. Once installed, we were underwhelmed and decided to exchange it. We decided to splurge and get this model and we are very happy with that decision. It seems to have a lot more room than the previous frig and the mirror door which allows you to open just the front part to grab items is better than expected. Love the different types of ice although that was not the selling feature for us. But the craft ice is pretty cool though. Smart features are pretty sweet since i am a tech nerd. Overall, love this frig!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    Have it All!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! We purchased it last month and love the features; four differnt types of ice, being able to see what is in the storage shelves on the door to quickly see if we need this or that. My husband loves the small cubes for chewing, and I love the ice balls because they last longer. The counter depth is great so that it doesn't jut past the cabinets and the pantry wall beside it. Endulge! You won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still new, but the craft ice is great, it is quiet, and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! The Mirror InstaView is not just cool—it’s actually useful. The counter-depth design makes my kitchen look clean and built-in, but it still has tons of space. Keeps everything super cold, ice maker works great, and the smart features are a nice bonus. Looks modern and high-end. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    IN LOVE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refridgerator!!!! It works wonderful and i love the four different types of ice. The lights are a plus. You cannot go wrong with thos refridge. Spacious on the inside. I have jad no problems with my refridgerator. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a year ago and have been in love ever since. It’s super easy to take the shelves out and having all the different ice options has been amazing!! Plus my two kiddos love to play with the mirror side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Plenty of storage in both the freezer and refrigerator compartments. Having multi ice makers is a plus. The door in door beverage holder is so convenient. I would recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 4 out of 5 stars

    Great looking, functional, love ice options!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great. Love all the ice functionality!!! Only complaint is the frequency that I have to clean smudges off the mirrored glass. Not great for family’s with kids. I love the sleep look, but admit that I miss my handles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is not only aesthetically pleasing, it is a great size and we love the fancy ice cubes, although ice maker can be loud when dumping g the large cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Spacious and nicely designed. Fit perfectly in our recently renovated kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Our new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchaesed the fridge about two months ago. It is working fantasically. Features and Ice Makers are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Mi refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good refrigerator, highly recommended. I loved it, the space is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set up inside. So roomy! I love the ice maker on the bottom of the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Perfect refrigerator that delights our guests!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't in the market for a counter-depth refrigerator until we discovered that a regular-sized refrigerator didn't have enough clearance to be placed where we wanted it. This refrigerator has fantastic space for a counter-depth unit. It makes three kinds of ice, has excellent freezer space, and the French door is ingenious. Our friends all comment on our "fancy" refrigerator. It is impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! I love all the ice options and the amount of space it has.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this refrigerator...it fits the space and just right for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE IS JUST BETTER NOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT A WONDERFUL ADDITION TO MY LIFE. THERE IS ROOM FOR EVERYTHING AND IT'S ALL EASY TO SEE. NO MORE MOLDY CHEESE AND FORGOTTEN LEFT-OVERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went thru a bunch of refrigerators before I landed on LG. That was a mistake on my part. I should have given LG a try the first time around. I first went with a Samsung Bespoke which is garbage. I had to replace it three times. Then I purchased a Cafe fridge which just never arrived. Then I purchased a KitchenAid which I had to replace twice. Try this fridge. You will not be disappointed. The only downside is the ice has to be emptied many times as you get that weird plastic taste that all refrigerators have in the beginning. Also you will be cleaning the tap glass multiple times a week. I also wish this fridge had soft close drawers. Other then that it is an absolutely great fridge. Choose LG.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Decent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has a great design but be ready for fingerprints on the beverage mirrored door. If I was designing the inside I would have made the vegetable bins a bit smaller to give more room inside. If you want to use the beverage door for large warehouse items they won’t fit. Also the ice maker is a bit loud. Not dumping ice but making it, Kind of a whiney sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in our space and has tons of storage. We love it!

    I would recommend this to a friend
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