Customer Ratings & Reviews

WHAT A WONDERFUL ADDITION TO MY LIFE. THERE IS ROOM FOR EVERYTHING AND IT'S ALL EASY TO SEE. NO MORE MOLDY CHEESE AND FORGOTTEN LEFT-OVERS.

I went thru a bunch of refrigerators before I landed on LG. That was a mistake on my part. I should have given LG a try the first time around. I first went with a Samsung Bespoke which is garbage. I had to replace it three times. Then I purchased a Cafe fridge which just never arrived. Then I purchased a KitchenAid which I had to replace twice. Try this fridge. You will not be disappointed. The only downside is the ice has to be emptied many times as you get that weird plastic taste that all refrigerators have in the beginning. Also you will be cleaning the tap glass multiple times a week. I also wish this fridge had soft close drawers. Other then that it is an absolutely great fridge. Choose LG.

Fits perfectly in our space and has tons of storage. We love it!

Loving the product so much, it looks good and works great.

The fridge has a great design but be ready for fingerprints on the beverage mirrored door. If I was designing the inside I would have made the vegetable bins a bit smaller to give more room inside. If you want to use the beverage door for large warehouse items they won’t fit. Also the ice maker is a bit loud. Not dumping ice but making it, Kind of a whiney sound.

For my fellow shoppers, who are looking to minimize the cost of a new major purchase and help maximize all the bells and whistles, we hope our families and budgets appreciate. I did my research weeks before buying. I read multiple reviews, focusing on features, usage cost, and reliability. The LG line had all three, and then some. I chose the LG model BBY01-806770538346, which Best Buy had just added to its appliance lineup. So new that no stores had yet put a demo on the floor. (June 18th, 2023) I admit, having 3 separate ice makers caught my attention. The counter depth was an intentional selection, giving my family more space between the kitchen island and the only space to install the fridge. The gallon-size storage bin in the easy-access French door was placed perfectly, even from the outside, via the mirrored access glass door. Yes, it has the “knock knock” illumination feature. The two ice bins in the top freezer drawer took some getting used to, but I have never been without ice. One is for those fancy ice balls, while the other provides mini cubes. The ice balls last longer, so your favorite drink doesn’t get watered down too fast. Smart! The drawers are climate-adjustable. Most between meat and vegetable settings. Storage is divided among several adjustable shelves. (4) The inner (L) inner door has very small shelves, but that was expected due to the water/ ice dispenser. Freezer space is not the greatest, kind of like playing Tetris with food items. Manageable. But less than I’d like. Coming up on the fridge's 2-year service with no complaints. This is what triggered my desire to write this review. LG assumed my warranty was already expired (1 year after purchase) To add an extended service plan now through LG… 2 years = $552.84 & 3 years = $783.19. I was smart this time and purchased the Geek Squad's (standard) 5-coverage for $599.99 at the time of purchase. Good until June 2028. Smartest move ever! Yes, I would recommend this LG refrigerator with an extended service plan to anyone with mild space issues. 26 cubic feet. Nice features. 3 ice-makers. Easy to clean surface. LG thinQ compatible. Do the math. Hope this helps.

Love this LG Refrigerator freezer. Makes 3 types of ice and has a separate dispensing unit for water. The tap on glass window door makes it easy to see what's inside and there is, of course, plenty of storage in both freezer and fridge. Best unit I've owned in 50 years of marriage.

Overall great but has a few issues. The water filter took forever to get right. You can’t pull the droors out unless both doors are open. The craft ice is great. One of the only bad things is that the glass is a fingerprint magnet but that is expected. The way the doors are designed it has to stick out further than our previous refrigerator but it’s not a deal breaker.

First, you notice that this is so quiet, and you hardly know it is running. It has enough space to store at least two weeks' worth of groceries for five people. I love the ice maker and the different types of cubes you get. The no handles give a nice slim look and blend with kitchen cabinets.

So far its a great replacement, I got a little carried away with what I was buying for my budget. It makes 3 kinds of ice, i enjoy the big round ice and so do the pets, it stays nice and cold! My little boy loves to try to make the front glass window light up. He also like seeing himself in it too. There seems to be plentiful spots to put things and i can make more room by moveing shelfs if i need to. Good amount of storage in the freezer too! Oh yeah, and ots nice that the water filters are going to be easier to find. Glad to have cold water coming out of the fridge. Also makes the kitchen look alittle smoother. Also it was nice for somone else to do all the hard work this time :)

Love it! I can’t get enough from the three ice makers and I thought they were useless at first. Same with the mirror door! Ok, that was a feature that really looks good and enhanced our home decor. The low profile is an absolute winner- fits perfectly and inside there is a huge amount of space.

The refrigerator is great overall. No issues with cooling and the 4 types of ice are great for all occasions. Great space for all of your groceries and the freezer is a good size. Only reason this is a 4 and not a 5 is because of the mirrored door having fingerprints all over it constantly. We love the InstaView and the look of the door, but the hassle of cleaning it multiple times a day is annoying. If I knew about this piece I might have skipped the door, but when it is clean of fingerprints the refrigerator looks sharp! Other than that the refrigerator works great and no other issues to report. We have only had it for 2 months so hoping the results continue as far as efficiency goes.

I love this thing! It connects to my LG app so I can see diagnostics on it along with my tv’s and my washer and dryer. I love the craft ice and it operates so smoothly. Only thing I wish is that I could turn the alarm off when the fridge is open because I’m loading groceries. Otherwise, no complaints!!

Refrigerator works great, the 4 ice options work very well. Counter Depth fits perfect for a more streamline look to your kitchen and still has plenty of internal space.

I love this refridgerator!!!! It works wonderful and i love the four different types of ice. The lights are a plus. You cannot go wrong with thos refridge. Spacious on the inside. I have jad no problems with my refridgerator. I highly recommend!

We love everything about this refrigerator, its size is adequate for our family of 4 with extra room for extended family gathering meals e.g T-day/Christmas. The instaview glass door is great for quick/easy access to our beverages and the 4 types of ice is not something I thought we would use, but they all serve a purpose and we use them all now, added bonus. The only negative I see is how the main French doors swing open. If there is a wall next to the fridge you might only be able to open the door along the wall 90 degrees vs the roughly 120 it allows for. This wasn’t a concern for us as our opening for the fridge had a couple inches to work with on the sides allowing it to fully open. Also most people open both doors when accessing the fridge so either way there is always more than enough room to access the refrigerator

This fridge is great and we love the craft ice! We were concerned about space with the counter depth, but it gave us more room in the kitchen and is still spacious on the inside.

Purchased this a year ago and have been in love ever since. It’s super easy to take the shelves out and having all the different ice options has been amazing!! Plus my two kiddos love to play with the mirror side

Great fridge! Two ice makers and very spacious. Only thing is that there are no handles so some smudges on the doors. But overall best fridge I’ve had. Also counter depth makes it flush to cabinets. I recommend it

I bought this fridge back in Aug 2024, mostly for the craft ice makers. it is VERY expensive and I was told LG had one of the best brands for longevity. after about 6 or 7 months of ownership, all three different ice types (craft, mini, and in door) started having a really bad taste and leaving particles in my water. I have Total Tech, so I called bestbuy (who did the install), they then made me call LG myself since it was still under a year, and LG blamed bestbuy saying they put in the wrong waterline. Best buy refused to acknowledge that and said install repair only has a warranty of 90 days so they made me pay AGAIN to install a new water line. The guy that puts in the new water line says this wont fix anything, i need a tech agent. he calls to advise that and whoever works at best buy didnt believe him and was rude to both him and myself and hung up. fine, let this line go in and call back myself. done. fast forward a week, still the same issue. I call, my one year with LG is up, and then best buy says they will send out a tech guy, they charge me like $100 to send out the guy despite all the warranties. very nice tech guy, he has no idea what is causing the issue so he orders all new ice maker parts and a new filter (I had changed that), and replaced it. Great. the bad taste is gone, but now the sphere ice maker is sending out deformed/half spheres and broken pieces out only. I call best buy again so they can check it out. after being shuffled around, the lady asked me if I unplugged the fridge since geek squad came out. to avoid over the phone trouble shooting, I lie and say yes, and it didnt help. she then comes back and says since I unplugged the fridge I voided the all warranties and they can charge me another $100. They made me do all this trouble shooting on my first call and I was trying to avoid because I was calling during my lunch break. All this to say, big fridge, holds a lot, it smudges like CRAZY, and the ice maker is CRAP, and Best Buy is now the WORST phone customer service I have experienced. Planning on canceling total tech as soon as possible. Such BS. TLDR: Fridge is fine, ice makers will break or be defective, expect 0 to no help from LG and Best Buy.