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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 694 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Counter-Depth MAX refrigerator, especially its spacious interior and convenient dual ice makers. Many appreciate its overall performance, counter-depth size, quiet operation, and efficient design. While the refrigerator excels in many areas, some customers have expressed concerns about the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 694 reviews
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't anything I dislike about this refrigerator so far. I love the dual ice makers, always have plenty of ice. There is plenty of room in both frig and freezer. Also nice deep door shelfs. Counter depth fit easily through our 30in doorways.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and well designed storage space, attractive, the water dispenser on the door has a light at night and excellent crushed ice.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Family of 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wife really likes the space for the family of 3. Wife meal preps for the the week so there more space than what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    LG Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator/freezer. Lots of room. Really like the dual ice makers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So happy with our purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our refrigerator! We have very limited room between cabinets and a wall and this fit perfectly. We literally have 1/8” on either side. We had to rearrange one shelf to fit larger items like milk but I actually don’t mind it. If there was one thing I have to nitpick about is the water dispenser isn’t much more than a trickle. It takes a long time to fill up a glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our fridge only about two weeks. Was hesitant to buy because of mixed reviews on LG fridges, but I kept coming back to this one because of the design and layout. I am so happy with this fridge, so much better than our Samsung. The capacity is fantastic. We did not lose any food storage with this counterdepth max and looks so much better in our kitchen. I'm just hoping we get longevity with this but as of now I am loving it!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Congratulations on your new purchase. We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us attract more customers and increases our reputation. We hope to see you again soon! ~Tanisha LG

  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth and the fridge was quick to cool. I like the sleek front and the adjustable shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator. Makes plenty of ice, and has plenty of room for a counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Nice Counter-Depth Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this new LG refrigerator! Dual ice makers are perfect. Lots of space for being counter depth. I really like the wi-fi connection that allows me to monitor the fridge from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of room and the double ice maker is great. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrgeration is great. All I can say is positive. It's the perfect size. You can't hear it unless it's dropping ice cubes in the bottom container. Overall, I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the refrigerator. It's very spacious and replaces the one that I had at home that was no longer working.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Buy this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Plenty of space, water in the door, two ice compartments! I’m in love!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for only a week but from what I can tell at this early stage it is very well built with quality materials and thoughtfully designed. Absolutely silent. Time will tell. Bravo LG. Best Buy installers were top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New counter top depth lg refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot bigger on the inside when compared to the counter top depth fridge it replaced! Love the in door ice maker. It doesn’t take up any room in the freezer like my old fridge. Plus extra ice maker in the bottom freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Reliable, but button design is bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Cavernous interior makes efficient use of space, allowing you to store more than other standard-sized fridges. - Quiet and efficient, with a nice combination of side-by-side doors and bottom freezer. - Cool to see if it’s making ice, and how much water you use, daily door openings, and even energy use on the app. Cons: - Every single person tries to press the ice button when they want ice from the door, but it is just a picture and not a button! To save a few bucks, LG has a single button on the door to rotate between ice cubes, crushed ice, and water. The button is hard to see, and even harder to press. Switching between modes is a real inconvenience and a usability flaw. - There is no water-catching tray under the door water dispenser, so any spill causes unsightly drips down the whole front of the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck! With 26 cubic feet of storage space, this LG French Door refrigerator has more room inside than any other counter-depth model, and even approaches the space of some full-size units. So if you want to maximize internal storage with minimal outside footprint, this is the unit for you. Inside LED lightning package is well designed for great visibility. In addition to the top ice maker, the extra ice maker in the freezer compartment is an unexpected bonus that we are using frequently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG - Counter-Depth 25.5 Cu. Ft. French Door Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel refrigerator. It overall seems to be very roomy, and I love the ice maker in the door, even though the shelves on that door are pretty minuscule. It still holds enough for just the two of us. I like the dual ice-maker feature, even though we don't use it. It will come in handy for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Overall performance

    Rated 5 out of 5 stars

    Great Counter Depth Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great counter-depth refrigerator. Water & Ice in the door as well ice in the freezer was required. Very pleased with this unit. Good ice production; good access inside the french doors.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful refrigerator and the in door ice maker/water dispenser makes great ice.

    I would recommend this to a friend