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Customer Ratings & Reviews

$1,999.99
Save $1,600
Comp. Value: $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 697 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Counter-Depth MAX refrigerator, highlighting its ample internal space, convenient dual ice makers, and overall excellent performance. Many appreciate its perfect size for the kitchen, quiet operation, and efficient design for optimal storage. While the refrigerator excels in many areas, some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 697 reviews
  • Rated 4 out of 5 stars

    LG - Counter-Depth 25.5 Cu. Ft. French Door Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Dual Ice - Stainless Steel refrigerator. It overall seems to be very roomy, and I love the ice maker in the door, even though the shelves on that door are pretty minuscule. It still holds enough for just the two of us. I like the dual ice-maker feature, even though we don't use it. It will come in handy for the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean lines. Extra space on the doors due to the design of the ice maker allowing shelves of differing depths. Exterior does not show finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    yup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product keeps everything cold and is very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Excellent space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and design of this fridge! We weren't intending to purchase a new fridge, but our old one forced it, and I am constantly saying how much I love this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with this refrigerator. It was easy to install and setup. The LGThinQ app notifies you of any problems and gives a complete report of the fridge status. I love the water and ice dispenser. The ice cubes are just the right size and the crushed ice is perfect. This is a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Great Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! Great size and the water dispenser works well. Plenty of ice cubes all day long with two options. Satisfied with our new refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    LG Counter depth review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly into my ref. previous spot, except it's 1.5" shorter. Amazing amount of storage, accomplished by thickening the doors, which stick out quite a bit farther than previous unit. Interior shelving has few adjustment options, if you need to store tall things, like milk carton, juice, etc. I wish for more height adjustment on shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Makes a lot of ice which is different from our last refrigerator. Plenty of room with handy crispers.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai. LG

  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Really pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refridgerator. The space, the lighting and the beauty of the stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    LG REFRIGERATOR REVIEW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance with a huge refrigerator space and double ice maker. Easy to use and will be glad to see how easy it is to use Wi-Fi capability!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A+ fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Fit perfectly and keeps every thing frozen/refrigerated. Delivery went as planned.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    French style door frig is highly practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a real upgrade to our last frig. You can really see everything better in this frig which prevent food lost. Ice on door and in freezer is fantastic. The only thing I don’t like is the doors are super light and the one door w ice slams as you close it. Users need to adapt to this. Delivery was a very poor experience. Best Buy better address subbing this out. They will lose customers since this frig is available at other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Noise level

    Rated 5 out of 5 stars

    lg counter depth frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space, very quiet, like the ice in the freezer bin, outside is easy to clean, like the big see thru holders inside the right door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase. Very happy it is very easy to see everything. Only thing I have issue with is the doors are light and you think you closed them and it starts dinging at you. It's minor I guess the old side by side doors were heavier.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    This refrigerator is perfect!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect!! I have had it about a month now and I have no issues. It has so much more room then my last one and ice and water are perfect. I have take out and disabled the ice tray in the freezer as I do not need that for now, but will use it if I have people over. The amount of room is astounding in both the freezer and the refrigerator. Especially the door!!!

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Lots of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, great water and ice dispenser. Fit through my 29 1/4 outside door entrance (when the delivery guys removed the doors).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product exceeded my expectations! It's a whole new feel seeing it in your home vs on the show room floor at Best Buy. Love, love, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the refrigerator. It's very spacious and replaces the one that I had at home that was no longer working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the design and layout of this fridge freezer. Wasn't sure that I'd like double doors, but they are light weight and easy to open and close. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next day and workes great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought it from lowes and they offered a same day but then changed it to a week. Best buy offered next day and it was next day. Didn't need to purchase the water kit as now have an extra one. It slides really well almost too well everytime open it the fridge comes out. Certain there is a way to stop that.

    I would recommend this to a friend