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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 694 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Counter-Depth MAX refrigerator, highlighting its ample internal space and the convenience of its dual ice makers. Many appreciate its overall performance, counter-depth size, quiet operation, and efficient design for storage. While the refrigerator excels in many areas, some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 694 reviews
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well as a counter depth refrigerator and is roomy. Having 2 ice makers is a plus as well

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Decent fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sized fridge, water spout is fast filling and never runs out of ice. The flap on the left door occasionally gets stuck but works otherwise. It’s also about 3/4 inch taller than specified we had to modify cabinets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Refrigerator, HORRIBLY annoying alert

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, has all the bells and whistles I needed and was at a great price during Black Friday event. The ONLY issue I have with it and reason I gave it 3 stars is the CONSTANT beeping when its left open for more than 30 seconds. VERY annoying. Its pretty much constantly going off because in a house of 4 people there seems to always be someone going into the refrigerator. If it was left open for 5 minutes I could understand but this alert happens after a VERY short time of it being open... very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LGfridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, this a great pick and you can’t go wrong with it

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    It's change to your House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience till this time, more space with nice appearance

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Great fridge! Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great refrigerator. Looks great, holds a lot of food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent delivery service. The installation went smooth. The refrigerator works as it should!

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Gives us more room in kitchen insode space is pretty well planned out.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG Refrig is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds temperature well. Both ice machines work. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great looking and a great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space in the fridge with an easy ability to move the shelves around to accommodate different sized containers and food. The freezer is pretty good size too and you can choose to turn off the ice maker in the freezer and remove the ice bucket for extra space

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Welcome to the LG family, Boom! We know that you will just keep loving the excellent features and quality that the LG - 25.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Dual Ice possesses. Every team member here appreciates all your feedback, and it inspires us to march forward and keep improving our products and services. Enjoy, and thank you for choosing LG for your kitchen needs! ~Rita LG

  • Pros mentioned:
    Ice maker, Noise level

    Rated 5 out of 5 stars

    fjh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliance great looking quiet running great ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this new purchase. It works well and is a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Life's good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG refrigerator. Plenty of room. I like the counter depth, gives me more room in my kitchen. Love the 2nd ice maker. Only thing is the door doesn't always close and the beeper starts beeping everytime, can't just swing it close you actually have to push it close

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant turn off door chime, Shelves only adjust in two inch increments. Switching water & ice is mildly annoying. Liked our older LG better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4.5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 stars First the good - freezer space is excellent, fridge space is very good, water dispenser works great, freezer ice maker works great Good to know - it will stick out past your counter by a couple inches Now the not so perfect - ice dispenser on the door tends to jam, it is very hard to adjust the shelves in the fridge, feels less solid than our old kitchen aid (but function is better)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than GE Profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better design than my previous GE Profile which stopped working after 14 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek & Functional Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is known for great appliances. This particular model has a sleek design especially water and ice dispenser. Storage capacity is plentiful even for the family of 6. Most importantly you can have 4 gallons of mils/juice right in the door itself. Very functional at a great price.0

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great couldn't be happier with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Jenny C.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious inside and looks nice. Love the extra ice in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG fridge. It has so much more space than my side by side. I can actually organize the way I store my items. I love the extra ice in the freezer. I don’t have anything bad to say about this fridge. Highly recommend.

    I would recommend this to a friend